Merkle Reviews in Columbia, MD | Glassdoor

Merkle Columbia Reviews

Updated September 25, 2017
119 reviews

Filter

Filter

Columbia, MD

119 Employee Reviews

Sort: PopularRatingDate

Pros
  • The extremely generous work-from-home policy and great benefits definitely stand out as the biggest pros (in 36 reviews)

  • Great and smart people, team work atmosphere (in 61 reviews)

Cons
  • Hard to establish work life balance (in 53 reviews)

  • Long hours due to client demands (in 30 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook

    I worked at Merkle full-time (More than 10 years)

    Pros

    Great team, incredibly smart people and a driven company with a unique culture

    Cons

    Need to be proactive taking charge of your career and work life balance


  2. Helpful (3)

    "Absolutely Love It...But Not For Everyone"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Merkle full-time

    Pros

    * Work/Life Flexibility,
    * Compensation
    * Great place for those who do not need hand holding
    * Camaraderie and Relationships
    * Treated Like an Adult, Growth Company
    * Top Client List
    * Amazing Corporate Events (Most Senior Level Employees Only)
    * Free Snacks and Drinks,
    * Privately Held by Down to Earth and Accessible CEO
    * Financially Transparent,
    * Overall Fun Place to Work

    Cons

    * Reorganizations and layoffs can be a morale buster
    * If you are part of an acquisition, need to accept Merkle and not hold onto the past. Merkle does not want a collection of companies but rather one unified organization
    * Getting better, but still some "Frat Boy" antics
    * Expected to put in the hours/travel when required
    * Minimal career direction - need to plot your own way

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook

    I have been working at Merkle full-time (Less than a year)

    Pros

    -Great environment that has a lot of really smart team members.
    -Numerous opportunities to develop your skill set with the best in the business
    -Direction set by leadership positions the org well for continued success and growth.
    -Great Benefits
    -Great Leadership

    Cons

    With rapid growth comes growing pains and alignment challenges. From my perspective leadership and team members seem to handle this challenge quite well given the complexities involved.

    Advice to Management

    This is most transparent company I've ever been involved with. Leadership seems to be aware of the vulnerabilities and prioritizes accordingly. I continue to learn a great deal from Merkle leadership.


  4. Helpful (11)

    "High growth and fast pace all the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Merkle (More than 5 years)

    Pros

    Progressive thinking, smart and talented team members that are generally supportive of each other. Understands marketers need to create greater customer-centricity and need for digital and offline media and channels to integrate and be optimized. Working to become one stop agency with expertise across most disciplines - good idea, hard to execute. Unlimited vacation policy is good in theory. Other benefits are standard.

    Cons

    Lots of turmoil over past 6 months equates to a lot of layoffs (of good people); lots of cost cutting. Arrogance level is high. Environment currently not great and culture unsettled (due to all the organizational changes and new hires over past couple of years). Career advancement can be difficult depending on where you are in the organization. Lost some of their identity. High growth means long hours so don't go there unless you want to work hard. Reorganizations are common.

    Advice to Management

    Decide who and what you want to be; messaging in marketplace is complicated; less arrogance; be more humble and patient; don't take yourselves so seriously.


  5. Helpful (6)

    "Merkle in 2016"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Director in Columbia, MD
    Current Employee - Art Director in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 8 years)

    Pros

    Some of the smartest and best people in marketing work there. There is a high level of expectation for great work and its always interesting and challenging. Merkle does a lot for their employees: parties, unlimited vacation, contribute to 401K, peer awards, dogs can come to work, gym on site, free coffee, soda, and cappuccino to name a few.

    Cons

    Sometimes there is more work than we are staffed for, but that's the way the business goes. Merkle management has gotten better at managing the ups and downs in workflow.


  6. "Fun Summer"

    StarStarStarStarStar
    Former Intern - Intern in Columbia, MD
    Former Intern - Intern in Columbia, MD

    I worked at Merkle as an intern (Less than a year)

    Pros

    Great work environment for learning new skills. Provided great experience with Google Adwords and working with large sets of data.

    Cons

    No real cons working at this company for 10 weeks. I think my experience was very beneficial for my future career.


  7. Helpful (2)

    "Creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner/Sole Proprietor in Columbia, MD
    Former Employee - Owner/Sole Proprietor in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company has a growing client list and reputation as an industry leader in customer relationship marketing with strengths in digital, email and direct mail advertising. Merkle's deep background in data and analytics give them a unique competitive advantage. Flexible work-from-home arrangements, competitive salaries, generous vacation policies and frequent planned on-site fun events for employees make Merkle a desirable workplace.

    Cons

    Company's growth and profit goals can mean long hours and understaffing in some divisions. Longtime expertise in nonprofit direct response fundraising is currently eroding as staff with deep direct response fundraising knowledge leave in response to new leadership in the nonprofit vertical/division. New account and creative leadership with little to no nonprofit fundraising experience tries to substitute brand.focused, consumer product/services ad creative techniques (like those for banking/insurance or other financial services or products) for national nonprofits instead of proven direct response fundraising creative techniques.

    Advice to Management

    Make sure marketing and creative management in the nonprofit division have deep nonprofit fundraising credentials to keep marquee nonprofit clients. There is no substitute.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    Really smart people throughout the company, plus it is flexible in many ways - hours, vacation, dogs in the office, principles over rules, free drinks, great building, did I say great people.

    Cons

    Fast pace of a growing company, some people aren't a good fit and should just realize it and leave, when you join a fast paced growing company don't expect the pace to be slow and then complain about it, tight circle at the top that are visionary but not good or experienced in operations and delivery.

    Advice to Management

    Recognize that you need to allow those that are good/experienced in running a company to do so, don't expect to continue to grow the company as well as improve internal processes without having sufficient people to do so.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Columbia, MD
    Current Employee - Operations Analyst in Columbia, MD
    Recommends
    Positive Outlook

    I have been working at Merkle (Less than a year)

    Pros

    Love the culture. People are great and extremely smart here at Merkle. You are allowed to be yourself and there is a great practice of honesty.

    Cons

    There have been some layoffs that have shaken things up a bit in my department. Also, there is a lack of buttoned down processes that makes change management a bit difficult. Definitely because things change so much around here.

    Advice to Management

    Promote accountability and allows some rigidity for the sake of more smooth transitions as the company grows.


  10. Helpful (4)

    "Director in vertical."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Columbia, MD
    Current Employee - Director in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Merkle full-time

    Pros

    Fantastic, smart, passionate colleagues who are always there for each other. Teams work together both towards client and Merkle goals. Good internal training options.

    Cons

    Senior management, and even direct managers, seem to have no idea what individual employees do. Overall there is little positive reinforcement or recognition.

    Advice to Management

    Get to know your employees. Work to keep the good ones.

    Merkle Response

    Dec 29, 2015 – Senior Recruiter

    Thanks for your review! Its great to hear you have a strong team here at Merkle. We hear your advice in reinforcing great work and appreciate your feedback.


Showing 119 of 477 reviews
Reset Filters