Merkle Reviews in Columbia, MD | Glassdoor

Merkle Columbia Reviews

Updated April 17, 2017
111 reviews

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Columbia, MD

111 Employee Reviews

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Pros
  • Work from home is the biggest plus for me (in 27 reviews)

  • You have the opportunity to work with really smart people (in 51 reviews)

Cons
  • Hard to establish work life balance (in 45 reviews)

  • Chicago office is neglected and long hours are the norm (in 26 reviews)

More Pros and Cons

  1. Helpful (2)

    "Topsy-Turvey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Columbia, MD
    Former Employee - Manager in Columbia, MD

    Pros

    Great Breadth of Experience, Lots of Projects Going on. Opportunities to work on multiple accounts.

    Cons

    Very fast shifts. Management will not push back on the bad behavior on the part of clients.

    Merkle Response

    Jul 16, 2015 – Corporate Recruiter

    We hope you were able to take away some great experiences and skills from your time at Merkle!


  2. Helpful (1)

    "Marketing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Analyst in Columbia, MD
    Current Employee - Marketing Analyst in Columbia, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    1) Great place to work
    2) Very flexible timings
    3) No rule vacation
    4) No dress code
    5) lots of work from home

    Cons

    1) pay scale below the market
    2) No bonus

    Advice to Management

    Should start paying bonus or raise the pay scale to market level, people work really hard to get things done for different clients.

    Merkle Response

    May 27, 2015 – Corporate Recruiter

    Thanks for your review and ideas!


  3. Helpful (11)

    "Difficult time ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Merkle full-time (More than 8 years)

    Pros

    • Cutting edge technology and infrastructure
    • Many professional opportunities to grow quickly
    • Above market salaries
    • Able to work with very sharp individuals

    Cons

    • Huge overturn of talent with no rehiring for empty positions — work is inherently absorbed
    • Phenomenal burnout factor — average hours per week is 55+
    • Nonexistent work/life balance
    • Out of touch upper management with weak leadership qualities
    • A lot of unexperienced Chiefs and very few and exhausted Indians — top heavy organization
    • Abrasive cutthroat personalities throughout company leadership who are quickly are rewarded regardless of their negative impact on team morale.

    Advice to Management

    • Invest in the right people managers (trustworthy, committed to staff's professional growth, and not afraid to give their team players praise) to cultivate and keep top talent
    • Focus on filling positions immediately so burnout can be avoided and top talent can be retained
    • Hire the right industry leaders with pinpoint focus expertise for the particular vertical — do not retrofit or hire a "multifaceted" person that has no knowledge of the particular industry.
    • Many of the sharp individuals you work with also come with morale-destructive egos.

    Merkle Response

    Jul 16, 2015 – Corporate Recruiter

    We are sorry to hear about your experience at Merkle. We hope you were able to take away some experiences that will further your career moving forward.


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  5. Helpful (3)

    "Sell, Sell, Sell - Merkle's blind short term focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbia, MD
    Current Employee - General Manager in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than 3 years)

    Pros

    -There are some smart people working here but rarely come across them.
    -You can work from home and basically set your own schedule

    Cons

    - There is zero planning going on here
    - Sell your way out of the problem mentality
    - Poor execution across the board due to lack of process (scary for a 25 yr old company)
    - Management is out of touch and blind to the external market
    - Old guard mentality is pervasive throughout the org and needs to be turned over
    - High turnover all over the org so its hard to find anyone with internal knowledge and a fresh perspective
    - Its a sweatshop with a pretty wrapper (seriously)

    Advice to Management

    Advice to CEO: Clean house at the top and surround your self with people who know how to take the company to the next revenue milestone by adding the appropriate operational rigor and strategic planning knowledge. The longer you keep the existing team intact the worse it will get from a turnover and moral perspective. The churn is costing you a lot of money and if you do the analysis you will see it lead right back to the poor under educated executive team you have in place today.

    Merkle Response

    Apr 14, 2015 – Corporate Recruiter

    Merkle has definitely been growing extremely fast and we're sure that you, having been working here for more 3 years, have seen a ton of changes. Your viewpoint is valuable and we appreciate your ... More


  6. Helpful (12)

    "Boiler room with a smile."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    No limit vacation policy (sounds great right, good luck taking the time and when you leave you realize it wasn't a perk at all, just a way for them to pay you less.)

    Base pay was above most others in the market

    Rollin' in the 90's with that expense account. Never been at a company where money was spent on clients like it is at Merkle. Very nice locations for client summits, golf outings, major events you name it, they do that stuff right.

    David Williams was a good CEO, he was approachable and did love the company he built and you see that in a lot of the companies culture.

    Cons

    Old boys network - This is a common theme in a lot of the reviews of Merkle, but it is a reality. You go to Merkle and you realize that it is mostly male, mostly white and mostly middle aged. Some people have been at Merkle for a LONG time and you see that in their elevated status over newer employees.

    Short term sales vs Long term engagements - Merkle would take 50k today even over 600k in 2 months. Many of us were brought in to strategically grow client engagements but found ourselves selling small short term deals with very little strategic value to the client or Merkle in general. If you are going to work at Merkle be prepared to be placed in a sales organization that really has little rigor or understanding of complex customer engagements.

    Everything you knew before you go to Merkle is irrelevant once you join Merkle - This was one of the most frustrating aspects of Merkle, while they work hard (and spend a lot) to attract top level talent from a wide swath of companies, it seems once these people come to Merkle none of their prior knowledge is ever tapped to better the company. Instead you are benched while the employees with the longest tenure continue to run the company that way they learned over the decades they worked there. If you are one who like to go with the flow then you probably would fit in well at Merkle.

    Executive leadership - Simply put they are nice enough people but almost all of the Exec team was elevated into their role due to tenure vs ability. I think the average tenure of the Sr. Execs with Merkle is probably 15+ years and there has been very few who have successfully entered this rank externally.

    OTE is unattainable - If you are interested in going to Merkle make sure you go through your plan with your hiring manager and mentally prepare yourself for the fact that your bonus is almost impossible to reach so try and negotiate more if you have an OTE number you need to hit.

    Advice to Management

    My advice to management is that it is time to grow up and decide what you want to be. You need new blood, new ideas and new approaches to business. "The Merkle Way" is dated and your employees (and clients) are starting to see this more and more. There is a ton of potential in the industry you are working in and it is important that you leverage the people you bring in to help inform your vision.


  7. "Not a bad place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Columbia, MD
    Former Employee - Senior Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    Visionary leaders, smart team members, a great place to learn

    Cons

    Work life balance is hard to manage.


  8. Helpful (9)

    "Too many chiefs and not enough Indians"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Columbia, MD
    Current Employee - Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Merkle full-time (More than 3 years)

    Pros

    Flexible vacation policy
    Mediocre pay
    Ability to work from home
    Smart and friendly staff

    Cons

    Work life balance at Merkle does not exist. You are expected to meet unrealistic timelines with skeleton crews.
    Management focuses on hiring at the Director level and above...

    Advice to Management

    Merkle has a lot of work to do. Fat chance of becoming a greatest place to work.


  9. "Growing Pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    VERY impressed with the company's ability to change. Senior management is actually listening, even when some detractors don't think they are. As the company changes, the opportunity to affect change is huge.

    Cons

    A very fast paced, "figure this out" sort of culture. Could use more mentor programs. While the culture is evolving, there is still a remnant of "here's how we've always done it" at play.

    Advice to Management

    Continue to listen to your people. Integrate your acquired company staffs as soon as possible into the main company.


  10. Helpful (4)

    "After doing a great job for a number of years - how could someone get so bad so quick"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great hours and always a great environment to work in.

    Cons

    After being employed for 8 years - I was given a new supervisor who knew knowing about my job and took and attitude against me because I loved the company and the owner.

    Advice to Management

    Always look into the events that surround an employee after so long that they are making an argument on their job performance.


  11. "Not much direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Columbia, MD
    Former Employee - Marketing Analyst in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Merkle full-time (Less than a year)

    Pros

    Overall a decent company to work for. Diverse technology to attract many different industry specific searches. Open to alternate work locations, offices, remote/home, and commuting.

    Cons

    Not all managers or people responsible for work direction are adept or comfortable with remote working relationships. Work direction was sometimes lost with the distance.

    Advice to Management

    Continue to provide a good work/life mix.


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