Merkle Reviews in Columbia, MD | Glassdoor

Merkle Columbia Reviews

Updated May 17, 2017
112 reviews

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Columbia, MD

112 Employee Reviews

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Pros
  • The extremely generous work-from-home policy and great benefits definitely stand out as the biggest pros (in 30 reviews)

  • You have the opportunity to work with really smart people (in 53 reviews)

Cons
  • Hard to establish work life balance (in 46 reviews)

  • It's an agency, expect long hours and lots of work (in 29 reviews)

More Pros and Cons

  1. "Not much direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Columbia, MD
    Former Employee - Marketing Analyst in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Merkle full-time (Less than a year)

    Pros

    Overall a decent company to work for. Diverse technology to attract many different industry specific searches. Open to alternate work locations, offices, remote/home, and commuting.

    Cons

    Not all managers or people responsible for work direction are adept or comfortable with remote working relationships. Work direction was sometimes lost with the distance.

    Advice to Management

    Continue to provide a good work/life mix.


  2. "Great place to learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time (More than 5 years)

    Pros

    lots of opportulnities to learn and grow; fast paced and never a dull moment

    Cons

    a couple of sacred cows within management -- be careful

    Advice to Management

    be geniune and evaluate each team member on their contribution, not popular opinion.


  3. "AWESOME growing, creative company full of highly intelligent people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - People Department in Columbia, MD
    Current Employee - People Department in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    This is a company full of people who are great to work with, and so great - you'd also like to spend time with them outside of work. Great energy - great focus, growing market with digital CRM. Tons of opportunity for career advancement and learning.

    Cons

    Have seen none so far! Great opportunities to contribute to growth

    Advice to Management

    Keep on doing what you're doing - showing that you care; supporting such a great culture


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  5. Helpful (9)

    "You can learn a lot but beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Manager in Columbia, MD
    Former Employee - Production Manager in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time (More than 5 years)

    Pros

    Worked with some very smart people who really care about doing a great job.

    Cons

    60 hour weeks will be the norm on many projects. Can go months working 7 days, nights, holidays and weekends. Sales rule so they promise everything without consideration of who actually has to do the work. Management wants the great place to work ribbon so bad they literally tell employees what to answer totally ignoring actually making any improvement changes. The worse thing about Merkle is they allow the Bullying of Employees. I witnessed several times great, long time employees humiliated, accused, and threatened by made up accusations. Exactly why this has been allowed to happen I do not know but it represents the scary underlying culture present at Merkle.

    Advice to Management

    Making money is not a life and death job, quit treating it that way.


  6. Helpful (5)

    "Smart people, those that are left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    Great place to learn technologies and grow your skill set. The people are top notch and there is a ton of opportunity to learn. Tools are in place to allow effective communication across the different co-locations and there is a lot of flexibility in benefits for work from home and PTO. Pay is good.

    Cons

    Company has really shifted from trying to be a great place to work to shipping jobs offshore to increase revenue. The top level leadership really does not have any idea what the rest of the company is doing, except other than keeping a tight grip on utilization as the main performance indicator. Be prepared to work a lot of hours to meet unrealistic utilization numbers or you'll get replaced.

    Advice to Management

    The CEO is a puppet to the Board and is more concerned about numbers than the people. It's unfortunate that he started this company with people in mind and now all vision is really lost.


  7. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Financial Officer in Columbia, MD
    Current Employee - Chief Financial Officer in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    Strong market position/market leader; intentional strategy; well developed and articulated culture; open to change; energy and pace of a start up but benefits of cmpany that has been around for 25+ years; place where employees can have a significant impact and make a large contribution; unafraid to seek out and drive change; numerous opportunities for employee feedback and interaction with specific responses to that feedback

    Cons

    the company has a very high pace which not every one can handle - I thrive in this type of environment and seek it out but not all do

    Advice to Management

    Stay the course - keep driving the changes needed to maintain our position in the marketplace and enable the organization to scale for the next level of growth


  8. "good place for fresh grads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Columbia, MD
    Former Employee - Marketing Analyst in Columbia, MD

    I worked at Merkle full-time (More than a year)

    Pros

    for new grads, its a good place to learn and get start in analytics
    there are a lot of smart people working in there

    Cons

    fast paced working environment
    long work hours
    frequent re-organization


  9. Helpful (11)

    "Totally disillusioning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Columbia, MD
    Former Employee - Senior Director in Columbia, MD
    Doesn't Recommend
    Disapproves of CEO

    I worked at Merkle full-time (Less than a year)

    Pros

    There are some very smart folks at Merkle...but they leave before reaching senior positions.

    Cons

    Constant organizational changes create unnecessary challenges. An almost fetishistic emphasis on "company culture" - which as other reviews have noted, is white, male, redneck. High turnover for obvious reasons. A very 20th Century atmosphere of artificial competition.


  10. Helpful (11)

    "Good Ole Boy IT Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sys Administrative in Columbia, MD
    Former Employee - Sys Administrative in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    Work with some smart and knowledgeable people.

    Cons

    If you like to talk about how many guns you have, how often and where you shoot them, where to get good deals on bullets, hunting season, killing animals, then this is the place for you (Monster Trucks, Tractors, and Country Music are up there too).

    If your interests are in boating and fishing, how to clean fish, how to cook fish, and the best beer to have with your fish or venison then you might fit in.

    This is a very redneckish shop and favoritism is shown towards those who actually have or pretend to have interests in guns, hunting, fishing, and drinking. Otherwise, you are an outsider. Most of this IT shop is white and male. The insiders work less hours and get promotions, the outsiders get used until they burn out and leave.

    Morale is low even amongst the insiders.

    They have a really hard time recruiting people. This has led to a lot of promoting from within which is a good thing until it is overdone. There is now a huge talent gap that has resulted in their most talented people getting bogged down in lower level work.

    Advice to Management

    Launch an internal investigation targeted at your IT leadership. They are the reason that you lose good IT people faster than you can replace them!


  11. Helpful (1)

    "Really, really great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    This is a growth company on steriods! The opportunities here are tremendous, the work is challenging and the team is incredibly smart and talented. I'm never bored and I never feel stuck. All the reviews that say that Merkle is a sweat shop just aren't true. The company is very straightforward about this and teels you up front to expect to work 45-50 hours each week. They measure this, they look at the timesheets and they mean it.

    Cons

    In a growth company, there is always a lot to do. Don't expect to go home at the end of the day and expect to have everything done. It just doesn't happen. Its what comes with growth. Merkle constantly stretches itself so very often, you feel out of your comfort zone. But that is how you learn and how the company evolves and stays relevant. The pace isn't for everyone. But for those who want to excel - Merkle is a perfect fit.

    Advice to Management

    Keep being so open with information. The fact that you share so much with everyone is refreshing and energizing. It also builds high amounts of trust. Keep up all the recognition programs and awards. They mean a lot and i'v enever worked anyplace where I felt so appreciated. And please know, the negative comments listed here are from the vocal minority - people we probably never should have hired in the first place.


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