Merkle Reviews in Denver, CO | Glassdoor

Merkle Denver Reviews

Updated October 8, 2017
24 reviews

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Denver, CO Area

3.6
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Merkle Chairman and CEO David Williams
David Williams
16 Ratings

24 Employee Reviews

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Pros
  • The extremely generous work-from-home policy and great benefits definitely stand out as the biggest pros (in 36 reviews)

  • Great and smart people, team work atmosphere (in 61 reviews)

Cons
  • Hard to establish work life balance (in 53 reviews)

  • Long hours due to client demands (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Wonderful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Denver, CO
    Current Employee - Account Director in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    Smart people, management listens, great leadership and mentoring, flexibility to balance life and work, excellent learning and growth opportunities, transparency from executive leadership, good programs to recognize contributors and successes at all levels of the company

    Cons

    Hours can be long and sometimes resources are stretched thin, but it's expected given the industry, and there are ways to balance it

    Advice to Management

    Continue to stay transparent and informative in the face of growth and acquisition - hearing from and having access to approachable leaders at the top of the company is one of the things that really works at Merkle

    Merkle Response

    Sep 21, 2017 – People Department

    Thank you for taking the time to write such a great review! We really appreciate your feedback and advice to management. Thank you for being a dedicated part of the team for more than five years... More


  2. "Great benefits. Can be quite boring. Senseless promotions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Denver, CO
    Former Employee - Copywriter in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    Excellent company vision, annual C-suite visit and regular financial updates, decent processes and rules in place, pretty good management team overall, great local team in Denver, and competitive benefits.

    Cons

    401k program is laughable for a company this big, company vision is all talk and little action at the ground level, siloed teams, slaves to needless process, and promotions seem to be implemented as a tool to keep butts in seats.

    Advice to Management

    Do less talking and more listening. Empower your staff to challenge what's normal. Build bridges into other teams and open communication.

  3. Helpful (2)

    "Great first Developer Job - Email Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Developer in Denver, CO
    Former Employee - Email Developer in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Merkle full-time (More than a year)

    Pros

    Worked as an email developer. At the time Merkle hired a lot of young developers. There was a great sense of camaraderie and socialization between employees.
    Opportunities to improve upon processes. Good communication across Client Services and Email Dec team. Sort of had unlimited PTO.

    Cons

    Burn and Churn. Fast pace, high stress production environment from 9-6 most days. Little room to grow out of email development into web development. Not many opportunities to voice concern. Felt at times like a line factory of email production.


  4. Helpful (7)

    "Stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Merkle full-time

    Pros

    - Work from home
    - Working with extremely talented people
    - Exciting and challenging work
    - Development

    Cons

    - Increasingly corporate-like structure (especially after the Dentsu acquisition)
    - Laughable pay increases
    - Absolutely no growth opportunities, despite responsibility increases and evolving roles
    - No office culture (the lack of culture is the culture)
    - Bad management

    Advice to Management

    Pay your employees what they're worth and breathe some life to the company culture.

    Merkle Response

    Sep 18, 2017 – People Department

    Thank you for writing a review. We glad to hear all of the pros that you listed, and we’re happy that you’re enjoying the work you do here. As an organization we are continuing to grow, and we are... More


  5. Helpful (3)

    "Great company, awesome benefits, but pay could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Flexible WFH / Remote options
    Unlimited PTO (kinda of, based on client utilization hours)

    Cons

    Pay is on the lower side for all the extra hours you work
    Long hours due to client demands
    Terrible raises (if any)
    Must be pushy to get a promotion
    Must make your own path to shine

    Merkle Response

    May 19, 2017 – People Department

    Thank you for providing your feedback. We’re glad to hear you’re enjoying the flexibility Merkle has to offer. While our vacation is not unlimited, it is designed to allow employees flexibility... More


  6. Helpful (6)

    "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Denver, CO
    Current Employee - Senior Account Manager in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Merkle full-time (More than 3 years)

    Pros

    Teaches you to work hard.

    Cons

    Works you hard. Salary is not commensurate to responsibility or value produced for company.

    Advice to Management

    Accepting a slightly lower margin on deals will make it possible to provide a better product to clients and keep them happy.


  7. "Loved Merkle - Cutting Edge Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director of Digital Strategy in Denver, CO
    Former Employee - Senior Director of Digital Strategy in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time (More than 3 years)

    Pros

    Cutting edge work, you will be on the front of the spectrum from a data driven marketing perspective. I had the opportunity to work with world class clients and on projects that I would never have seen at other agencies. The structure is large, it's a company growing fast and with that comes some tougher days and occasionally being lost in the shuffle. But you have to expect it and work through it.

    Cons

    Merkle is large, and growing, and wants to grow very quickly. This means you have to keep your head above water and sometimes work to be noticed. This leads occasionally to a feeling of being lost or not receiving the recognition to which you feel entitled. This is standard for large fast growing organizations. You just have to keep pushing and you'll earn your dues.

    Advice to Management

    Keep growing, keep pushing. Merkle will continue to dominate and lead the charge in this field.

  8. "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Denver, CO
    Current Employee - Senior Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 3 years)

    Pros

    Get to work with very smart and passionate people
    Flexible vacation - as long as you get your work done/work covered - no questions or pushback

    Cons

    Long hours
    Spread thin at times due to not staffing accounts appropriately
    Difficult to move between "verticals" across the organization

    Advice to Management

    Make sure accounts are staffed appropriately
    Make it easier to move across the organization if desired

    Merkle Response

    Jun 30, 2016 – Corporate Recruiter

    Thank you for taking the time to write this review. We know our employees work hard and sometimes put in long hours and we hope perks like our flexible vacation plan, as you mentioned, help to... More


  9. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Campaign Analyst in Aurora, CO
    Current Employee - Lead Campaign Analyst in Aurora, CO
    Recommends
    Positive Outlook

    I have been working at Merkle full-time (More than 3 years)

    Pros

    Work life balance, good work environment

    Cons

    do not know any cons

    Merkle Response

    Jun 2, 2016 – Corporate Recruiter

    Thanks for sharing your review!


  10. Helpful (1)

    "Good opportunities if you stick with it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Manager in Denver, CO
    Current Employee - Associate Account Manager in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    Work from home is the biggest plus for me. I work in the Denver office, and it's nice to have the option to work from home -- especially on snowy days! The people are also great. I enjoy working with a majority of the people I work with, and I truly feel everyone respect's everyone's workload. The politics for the size of the company are pretty minimal from what I've found.

    Cons

    Work-life balance can be a concern at times. However, that's part of the game when you work at an agency. Coming from a client background, I've been pleasantly surprised with the hours, but from time to time you will burn the midnight oil. The managers are pretty aware of what's on everyone's plates and do recognize when you've put in the extra hours.

    Advice to Management

    Continue expanding the career framework, but offer more opportunities outside of the standard career path for a role.


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