Merlin Entertainments Food and Beverage Host Reviews | Glassdoor

Merlin Entertainments Food and Beverage Host Reviews

Updated Nov 26, 2019

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Merlin Entertainments CEO Nick Varney
Nick Varney
2 Ratings
  1. "Magical escapism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Host in Stoke-on-Trent, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merlin Entertainments full-time for more than 5 years

    Pros

    Working with an exciting company with so many different job roles I can choose if I decide the role I'm currently in isn't for me. Meeting new people everyday from all over the world. Seeing regular guests and makes friends with them.

    Cons

    0 hour contract Closes 3 weeks in January so don't have many hours which makes me need to get another job. Only does guest obsessed when peak when we should do it everyday especially when we are quite in the hotels. Should do team obsessed more to motivate the staff considering we are either working 6 days weeks or 1/2 days a week so struggling to make ends meet. Should offer free buses or taxis to work considering we are always hiring and needing staff, at the end of the day if you have no staff or short staffed due to staff unable to get to work it is affecting our guests which is affecting our business. When receiving feedback from staff actually listen to it and try to act upon it! Don't just say, do as well. Feed the staff, allow the staff to eat the leftover food that is going to get binned at the end of service even if it's for a cost, that way staff wouldn't feel the need to steal the food or beverage ( let us have drinks e.g hot drinks, soft drinks like juice cheap things)

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    Merlin Entertainments2019-11-26
  2. "waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Host in Alton Towers, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merlin Entertainments full-time for less than a year

    Pros

    I love working at alton towers

    Cons

    amazing team lovely company to work for

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    Merlin Entertainments2017-05-11
  3. "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Food and Beverage Host in Thorpe, South East England, England
    Recommends
    Neutral Outlook

    I have been working at Merlin Entertainments for less than a year

    Pros

    Lots of great discounts and other [job] benefits, flexible hours.

    Cons

    Apart from the fact it only pays min. wage, there is nothing wrong with the job or company, but I don't own my own car or home and it's expensive to live in the area just for the work, but like I said that isn't Merlin's fault, only mine.

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    Merlin Entertainments2015-06-29

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