Merrill Gardens Reviews | Glassdoor

Merrill Gardens Reviews

Updated May 14, 2017
66 reviews

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2.7
Star Star Star Star Star
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Bill Pettit
38 Ratings

66 Employee Reviews

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Pros
Cons
  • Low pay and overworked on all levels except upper and executive management (in 5 reviews)

  • It makes consistency a challenge, and sometimes requires upper management to be spread a bit thin (in 4 reviews)

More Pros and Cons

  1. "Executive chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merrill Gardens full-time (More than 5 years)

    Pros

    Great company to work for! Great benefits and competitive salary...

    Cons

    Often short staffed and not enough support from upper management to staff appropriately

    Advice to Management

    Hire regularly and keep staffing levels appropriate... Cross training is your friend!


  2. "Community Relations Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Relations Director in Seattle, WA
    Former Employee - Community Relations Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merrill Gardens full-time (More than 3 years)

    Pros

    Great people! Relaxed culture allows you to be creative in your work process. They give you the tools to do your job, but don't have nit-picky policies you are forced to follow.

    Cons

    The company has been in a major state of flux for the last 3 or 4 years. It makes consistency a challenge, and sometimes requires upper management to be spread a bit thin.

    Advice to Management

    Hire the right people, and trust them! The company spends a lot of money ensuring that they hired the best possible employees, and has many Assets in their management teams. That being said, I don't feel like everyone's talents are properly utilized.


  3. "Actually Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Activities Coordinator in Mesa, AZ
    Former Employee - Personal Activities Coordinator in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merrill Gardens full-time (Less than a year)

    Pros

    Five years Activities/Life Enrichment experience with seniors. Knowledge of special needs of residents (physical, mental and social) Familiar with Microsoft, Adobe Acrobat and Adobe Reader. Possess patience and sensitivity to others needs.

    Cons

    I would say I could work on labeling Activity Supplies. Making sure everyday supplies are put away in the right place.

    Advice to Management

    Communication keeps awareness through the whole community. Everyone needs to know what's going on


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Activity Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Active Living Director in Seattle, WA
    Current Employee - Active Living Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merrill Gardens (More than a year)

    Pros

    Friendly staff, wonderful residents, great benefits.

    Cons

    Weak on boarding program. No professional development/career path

    Advice to Management

    Listen to your employees, have an open door policies, get out of your office more.


  6. "Good Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Seattle, WA
    Former Employee - Receptionist in Seattle, WA
    Recommends
    Neutral Outlook

    I worked at Merrill Gardens part-time (Less than a year)

    Pros

    Always something fun and exciting going on! The residents and coworkers are like family.

    Cons

    Managers don't seem to take anything the employees bring to them serious. Whether it's a complaint or a suggestion nothing seems to be done.

    Advice to Management

    Remember that your staff is your team and if they feel like you're not on their side then they will not be on yours.


  7. "Community Relations Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Relations Director in Mountlake Terrace, WA
    Former Employee - Community Relations Director in Mountlake Terrace, WA
    Recommends
    Positive Outlook

    I worked at Merrill Gardens full-time (More than 5 years)

    Pros

    Beautiful Facilities, Wholeistic Environment, Superior Resident Relations, Caring Staff, Wonderful Residents.

    Cons

    Services provided were spread thin

    Advice to Management

    Incresae staff to provide the highest level of resident services


  8. "Technology has passed them by"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Merrill Gardens full-time (More than 5 years)

    Pros

    * Always hiring (seniority comes quickly!)

    * Opportunity to bond with residents and families

    Cons

    * Stuck in the dark ages, technologically speaking. On-site management team was baffled by basics like "shared drives" and "scanning to email." If you thought people printing out emails was an absurd joke from "The Office," I've got news for you...

    * Very limited career paths. No opportunity for advancement if you're not in nursing school - healthcare opportunities abound, but business ones are non-existent.

    * Consistently understaffed care team, and argued that according to the WAC they weren't understaffed. The fact that care staff was clearly unable to meet the needs of their residents was evidently beside the point. Quality of experience for both care team and residents is not on the radar.

    Advice to Management

    Develop talent and listen to voices outside the echo chamber. There's no end of feedback being given, but very few leaders are willing to make inconvenient course corrections.


  9. Helpful (1)

    "food service with the same customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff - Waitress/Dishwasher in Gig Harbor, WA
    Former Employee - Kitchen Staff - Waitress/Dishwasher in Gig Harbor, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Merrill Gardens part-time (More than a year)

    Pros

    (left earlier than 2011, but had to review since this website threatened to terminate my account otherwise) set schedule, same residents everyday - nice getting to know them & what they usually want to order, free meal on your shift, after 1 year employment you get a raise, many holidays are celebrated & traditional meals were served - sometimes including entertainment and dancing. biggest pro was seeing familiar faces everyday and getting to talk with the residents.

    Cons

    right after i got a raise, state minimum wage increased & set my pay back to minimum wage and eliminated my raise. dinner shifts were always rushed - 90% of the time i couldn't take my break. one of the nursing staff was stealing pills from residents (and rightfully fired). the kitchen had no air/AC & during the summer it hit triple digits in my work space.


  10. Helpful (2)

    "Waitress/Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress/Server in Renton, WA
    Current Employee - Waitress/Server in Renton, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Merrill Gardens part-time (More than 3 years)

    Pros

    -Free food
    -Flexible work schedule
    -Occasional (rare) bonus's if building is 100% full
    -The residents are for the most part very sweet & caring
    -Great activitys & General Managers

    Cons

    -Management is poor
    -Overpriced services, & underpaid employees
    -Rude customers
    -Hard work on your body
    -Poor co-workers

    Advice to Management

    We are expected to do more work then we get paid for. Overtime is a forbidden word, there is no such thing as a raise, & where does all the money go from the people who are living here? Rent for a studio is over 2,000$ monthly and we get treated like animals, and paid nothing for busting our backs. It's very sad seeing so much money people are putting into a place like this but where is the money going? No talking, or laughing during work time,I would come into work & be miserable. Sad.


  11. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in Federal Way, WA
    Former Employee - Sous Chef in Federal Way, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merrill Gardens (More than a year)

    Pros

    great people great resisdents. had a blast working there

    Cons

    when the people pass away its sad


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