Merrill Lynch Reviews | Glassdoor

Merrill Lynch Reviews

Updated April 22, 2017
1,950 reviews

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Full-time Part-time

1,950 Employee Reviews

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Pros
  • The work-life balance is amazing (in 91 reviews)

  • Friendly colleagues; Dynamic environment; Was offered rotational program so I learned a lot of stuffs (in 69 reviews)

Cons
  • Tough work life balance experience (in 50 reviews)

  • Management tasks assigned beyond capacity regularly - necessitating long hours for completion or reduced capacity to assist agents (in 81 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Lynch full-time (More than 10 years)

    Pros

    The Money is great and I am well paid,

    Cons

    Not much time off, a lot of work.

    Advice to Management

    Keep it up.


  2. "hmmm..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Merrill Lynch full-time

    Pros

    potential to make alot of money

    Cons

    you will put in many hours of unpaid work, high stress level

    Advice to Management

    take care of your employees


  3. "client associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook

    I have been working at Merrill Lynch full-time (More than a year)

    Pros

    excellent place to work

    Cons

    compliance is not letting fluent work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer Service Rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Jacksonville, FL
    Former Employee - Client Service Representative in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Merrill Lynch full-time (More than a year)

    Pros

    decent hourly pay, overtime opportunity, friendly co-workers, work directly with other employees and customer over the phone.

    Cons

    Too much work pressure to meet impossible goals- which no one in the building can meet or exceed. The focus is mostly based upon meeting specific metrics (how many calls you take per day/how long you spend on each call etc. not based upon the quality of work you do but more on the quantity of work produced.

    Advice to Management

    There should be more incentives to employees in this position (bonuses, pay increase etc.). Also the focus & goal of the call center should focus more on quality of service provided to clients versus just the quantity of work produced.


  6. "So Far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Associate in Worcester, MA
    Current Employee - Client Associate in Worcester, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Merrill Lynch full-time (More than 5 years)

    Pros

    Our clients always comes first

    Cons

    have not encountered of any since 2008


  7. Helpful (1)

    "Company Experience depends on Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merrill Lynch full-time (More than a year)

    Pros

    Benefits are nice, Co-workers are delightful (probably depends on location), Nice hours. I'm off work at 4pm. Good vacation/sick time policy.

    Cons

    Managers are often located in other offices than employee. I have 4 managers I report to. It's obnoxious and difficult to find a cohesive answer. My compensation is certainly lower than the industry, and any time we get a 1% raise they act like they're doing us a huge favor.

    Advice to Management

    Invest in your people. There isn't enough training or preparation for new employees.


  8. "BAML"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merrill Lynch full-time

    Pros

    - work life balance
    - some flexibility in work hours

    Cons

    - large organization, office politics
    - less benefits compared to IT firms
    - small amount of bonus


  9. "It was great while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Associate in Annapolis, MD
    Former Employee - Client Associate in Annapolis, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Merrill Lynch full-time (More than 8 years)

    Pros

    Plenty of opportunities for any fortune 500 company

    Cons

    Between being owned by a bank and the DOL rulings things are changing


  10. "Financial advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Cincinnati, OH
    Current Employee - Financial Advisor in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merrill Lynch full-time (More than a year)

    Pros

    There is opportunity for everyone if willing to work hard.

    Cons

    I cannot think of any. It has been a good experience for me and my family.


  11. "Financial Advisor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merrill Lynch full-time

    Pros

    Opportunities to expand product base

    Cons

    multiple layers of management within organization



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