Merritt Hawkins Reviews | Glassdoor

Merritt Hawkins Reviews

Updated June 25, 2017
62 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Susan Salka
16 Ratings

62 Employee Reviews

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Pros
  • Great, extensive training program that prepares people to be successful in a sales-oriented position (in 5 reviews)

  • Being a sales professional I want to represent a product and brand that is the best and an industry leader (in 4 reviews)

Cons
  • long hours, frustrating difficult job (in 6 reviews)

  • Very "old school" way of thinking - rigid "stick to the script and step-by-step process" only (in 3 reviews)

More Pros and Cons

  1. "Extreme Ownership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Consultant in Dallas, TX
    Current Employee - Search Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merritt Hawkins full-time (More than a year)

    Pros

    Lots of support and not cap on how much commission you can earn each year. Extra Bonus for Extra Production.

    Cons

    Not enough doctors looking to make a change.


  2. "Senior Search Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Search Consultant in Atlanta, GA
    Former Employee - Senior Search Consultant in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Merritt Hawkins full-time (More than a year)

    Pros

    Compensation. Base is below market, but commissions are high and can be lucrative.

    Cons

    Hours... a few days a week you will work until 7pm. Very much old school sales approach, where numbers take precedent over everything, including family. Work life balance is bad.

    Advice to Management

    Invest in higher base salaries to attract better talent.

  3. Helpful (1)

    "Merritt Hawkins TERRIFIED of competition within it's own parent company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition in San Antonio, TX
    Current Employee - Talent Acquisition in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merritt Hawkins full-time (More than 5 years)

    Pros

    It was a nice location.

    Cons

    Mark Smith is SO afraid that the other companies in the org will be too competitive and out perform his company. He is afraid of female executives. (BTW, I am a man... stating fact) Therefore... relationships suffer. Which in turn, makes doing my job extremely difficult. Can you say collaborate Mr. Smith?

    Advice to Management

    #MARKSMITH - Don't be so afraid of the other companies under AMN. It just makes you look bad and in turn you treat your employees poorly.

    Merritt Hawkins Response

    Jun 22, 2017 – Chief Talent Officer

    We are disappointed to hear about your experience so far at Merritt Hawkins. We do take your concerns seriously and would like to speak with you personally to better understand your perspectives and ... More


  4. Helpful (1)

    "Research Consultant"

    Star Star Star Star Star
    Former Employee - Research Consultant in Irving, TX
    Former Employee - Research Consultant in Irving, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Merritt Hawkins full-time

    Pros

    Made some great friends here.

    Cons

    I don't have anything positive to say.

    Advice to Management

    Set realistic goals and recognize when people aren't earning their interviews honestly. Just because associates aren't achieving their goals at 100%, doesn't mean they won't be a successful recruiter. Research Consultants are not treated equally and it's not a popularity contest.

    Merritt Hawkins Response

    Jun 12, 2017 – Chief Talent Officer

    I am very sorry to hear about your experience. Merritt Hawkins values its team members and strives to regularly improve the overall work experience. I would welcome the opportunity to speak with you ... More


  5. Helpful (3)

    "Poor Ethics and No Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Consultant in Dallas, TX
    Former Employee - Search Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Merritt Hawkins full-time

    Pros

    There are some good people that work there. Unfortunately they are overshadowed by poor leadership and a toxic work culture.

    Cons

    If you are considering a job here, just ask about the turnover rate there. Roughly 50% of new hires don't even make it through training. Leadership here is incredibly poor. Managers act like used car salesmen with their high pressure close tactics. If you have an integrity, you won't fit in here - unethical, screw over another employee practices are encouraged. Leadership is also very hesitant to change and technology. Employees aren't given a laptop and leaders are convinced technology hasn't changed the way you sell (resistant to emails, cold calls only). Employees are treated very poorly. It's common to hear a manager mock another employee in front of the entire team.

    Advice to Management

    Employees are your number #1 asset. Act like it.

    Merritt Hawkins Response

    Dec 29, 2016 – SVP, Recruiting

    We are disappointed to hear about your experience with your leader. Please know that our employees are very important to us, and we put the utmost value on creating strong, effective leaders and ... More


  6. "Medical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Therapist in Los Angeles, CA
    Former Employee - Physical Therapist in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Merritt Hawkins part-time (More than 10 years)

    Pros

    Good Salary. Good Location. Friendly employees.

    Cons

    Long Hours. Lots of traffic


  7. Helpful (3)

    "Marketing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Consultant in Dallas, TX
    Former Employee - Marketing Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Merritt Hawkins (More than a year)

    Pros

    Compensation can be high, solid training, work travel benefits

    Cons

    Culture is non-existent, process over people mentality, intense metrics

    Advice to Management

    Create a people first culture, lose the scare tactics, try to reward employees for hard work rather than find reasons not to compensate.

  8. "Positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Coppell, TX
    Current Employee - Research Associate in Coppell, TX
    Recommends
    Positive Outlook

    I have been working at Merritt Hawkins full-time (More than a year)

    Pros

    If you have an excellent work ethic you will enjoy Merritt Hawkins

    Cons

    There are quite a few things that are out of your control

    Advice to Management

    More resources


  9. "My Personal Experience..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Consultant in Dallas, TX
    Current Employee - Search Consultant in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Merritt Hawkins full-time (Less than a year)

    Pros

    Long standing stable history; Many members of the company have been here for 10 plus years; No limit to how successful you can be; Consistent training and career growth development; Many ways to be compensated; Being part of the West Coast region means traveling to great locations and representing great locations; Continued increase in success company wide due to wonderful marketing team bringing in solid business

    Cons

    High turnover for those who cannot grasp the concept of the business; Many factors are out of your control - it's all about managing the way to react to those things

    Advice to Management

    Continue to actively encourage and support your team with positive affirmation and constructive criticism


  10. "Great job for results-driven people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Search Consultant in Dallas, TX
    Current Employee - Senior Search Consultant in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Merritt Hawkins full-time (More than a year)

    Pros

    Great, extensive training program that prepares people to be successful in a sales-oriented position.

    Cons

    Not for the faint of heart. Peaks are really high, but valleys are really low. You must maintain a great level of activity on the phone and computer to be successful.

    Advice to Management

    Keep recognizing the newer people. Team Leads and VPs do a great job of this, but beyond that, the disconnection is evident in personal interactions.


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