Merus Refreshment Services Reviews | Glassdoor

Merus Refreshment Services Reviews

5 reviews

Filter

Filter


3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Bailey
3 Ratings

Employee Reviews

Sort: Popular Rating Date

  1. "Hard Work Pays Off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merus Refreshment Services full-time (More than a year)

    Pros

    Management is easily accessible, including owners. Will work with you on a flexible schedule, if needed. Job expectations are clear from the beginning. Ethical business practices. Treat customers respectfully, even behind closed doors.

    Cons

    The job is tough, there are no shortcuts and no way to succeed without working hard. Competitive market.

    Advice to Management

    Emphasize your web presence and update the look of the collateral material. The products and services we sell are not outdated, in fact quite the opposite, but the website, logo, etc. needs to reflect that.
    Consider the possibility of a branch manager at each location in the near future. The accountability of each team member to one person would result in a better product for your customers.


  2. "Sales Support Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Representative in Fort Mill, SC
    Former Employee - Sales Support Representative in Fort Mill, SC
    Doesn't Recommend
    Approves of CEO

    I worked at Merus Refreshment Services full-time (Less than a year)

    Pros

    The best part about working here were the hours and Lunch's on the first of the month. The owners are really nice men

    Cons

    They require you a set number of appointments a day(2) I was setting 1 a day maybe 3-4 times out of the week. They fired me for that. I also set a appointment with a account that closed and they still let me go. There sales team barely closed any and still were allowed to keep there jobs. I think 1 a day is great considering that this company doesn't have a lot of services to offer customers besides water tea and coffee and a few miscellaneous things offices use. They only go a hour out to provide service and expect you to get 2 appointments a day and there are 10 national companies and over 20 other local competitors. My advice if your hired on here make sure u are SETTING TWO A DAY!!!! EVEN IF U HAVE 6-7 YEARS LIKE ME IN APPOINTMENT SETTING!

    Advice to Management

    BRIGHTEN THE HORIZON A LITTLE STEP OUT OF THE HOUR RADIS BIX AND BE OPEN MINDED REMEMBER THERE ARE OTHER COMPANIES WHO OFFER WAYYYYY MORE THEN YOU ALL DO! OH YEAH AND IF YOU EXPECT SOMEONE TO BE A 2 A DAY APPOINTMENT SETTER DO TRAINING LONGER THEN ONE DAY!!!


  3. "Very Repetitive"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Greenville, SC
    Current Employee - Sales in Greenville, SC

    Pros

    Small company feel
    If you are producing it's ok
    Unique water product
    Large product offering

    Cons

    Ownership of company doesn't consider new thoughts or creativity to flourish
    No advancement opportunities
    Talk a big game
    Don't take stock of value of employees and customers

    Advice to Management

    Your most valuable assetts are your clients and employees. Take care of each of them like no one else will to assure that you retain them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales & Sales Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merus Refreshment Services full-time (More than 3 years)

    Pros

    Small company, growing company, always fair and take care of their employees
    clear expectations of quotas and earning potential
    well supported by management
    growth potential

    Cons

    small company, not greatest benefits

    Advice to Management

    continue to be open to the creativity of the sales people as you seek to grow the branches individually and company-wide


  6. "This company is not interested in retaining employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend

    Pros

    The opportunity to meet new people daily.
    Everyday is relatively different.

    Cons

    Too many obstacles to make a sale
    Compensation structure lends to high turnover among employees
    Micromanaging is rampant
    Must cold call extensively
    Terrible benefits
    Have resume updated immediately after hiring to prepare for the inevitable.

    Advice to Management

    Relax the pay structure
    Allow the employee to utilize creativity to prospect and make a sale