MetLife Financial Services Representative Reviews | Glassdoor

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MetLife Financial Services Representative Reviews

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Financial Services Representative

2.6
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Approve of CEO
MetLife President and CEO Steven A. Kandarian
Steven A. Kandarian
35 Ratings

Employee Reviews

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Pros
  • Friendly work life balance programs available but are based on department/manager discretion (in 310 reviews)

  • Can also work from home after proven stats (in 97 reviews)

Cons
More Pros and Cons

  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Fort Lauderdale, FL
    Former Employee - Financial Service Representative in Fort Lauderdale, FL

    I worked at MetLife (More than 3 years)

    Pros

    Flexible schedule and good opportunity

    Cons

    commission based and stressful goals


  2. Helpful (1)

    "Difficult to get your business up and running"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Denver, CO
    Former Employee - Financial Services Representative in Denver, CO
    Neutral Outlook
    No opinion of CEO

    I worked at MetLife (More than a year)

    Pros

    Complete flexibility and control over the hours that you work.

    Cons

    As a new hire, you only get a "base salary" for the first 6 months you work there. After that, you move to 100% commissions. This makes it VERY difficult for new advisors to actually get their business up and running, forcing a lot of people to have to find employment elsewhere.

    Advice to Management

    Focus more on training new hires and actually helping them succeed, instead of just hoping that they'll do well. All the managers seemed to care about was constantly hiring people.

  3. "Not the Commpany it once was!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Experienced Financial Services Representative
    Former Contractor - Experienced Financial Services Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife as a contractor (More than 10 years)

    Pros

    Decent compensation on products and decent benefits, however they short change the agents on what amount of income the company counts towards your retirement benefits.

    Cons

    Since new management team took over about 6 years ago only thing that is of concern is stock price, so company keeps cutting and cutting. Now they have sold off the individual business side of the company to MassMutual and are changing the name of MetLife in USA to Brightscope. Also, stopping sale of most types of life insurance.

    Advice to Management

    The best thing for the company would be if the current management team would resign!


  4. Helpful (4)

    "Snoopy is great, the rest, not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experienced Financial Services Representative in Los Angeles, CA
    Former Employee - Experienced Financial Services Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than 8 years)

    Pros

    Great Name Brand Recognition, good products.... That's about it.

    Cons

    Not a healthy corporate environment. Software is about a decade behind, The company finally upgraded from Win XP to 7 in 2014. Management is fake and disorganized, they only care about production. Compliance is hell, but that is typical for a company this size. MetLife will still mail hard copies of documents from one office to the next...it's 2016 ... need I say more?

    Advice to Management

    You need clarity and direction and unity...stop guessing


  5. "Agency sales, 2006-2008"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Los Angeles, CA
    Former Employee - Financial Services Representative in Los Angeles, CA
    Doesn't Recommend

    I worked at MetLife (More than a year)

    Pros

    Good sales, marketing, and product training. Managers were generally supportive. Since almost all compensation is based on commission, you have substantial flexibility in setting your own strategy and hours.

    Cons

    By the time I left, it was clear that they were on a path to downsizing their agency sales division. There wasn't much management direction on marketing beyond selling to your natural market and referrals. Company policy made it virtually impossible to market via social media.


  6. "We were sold to Mass Mutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative
    Current Employee - Financial Service Representative
    Doesn't Recommend
    Negative Outlook

    Pros

    Once licensed and registered you would be given leads from specific marketing campaigns. Management was supportive and available but not too overbearing..

    Cons

    Getting business through was very difficult and internal metlife support was hit or miss with getting the assistance you needed. Constantly having the structure of the retail division changed was extremely disruptive and made a difficult job that much harder.

    Advice to Management

    I feel bad for these guys/gals. Management and other supportive staff were left in the lurch with the announcement of the sale and MetLife not making good on some of its promises. I guess that's just a sad component of this industry.


  7. Helpful (2)

    "i wouldnt accept the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at MetLife full-time

    Pros

    - they sponsor team environments which could be a con too if you are on a bad team.
    - they offer benefits but you have to pay majority
    - you work your own schedule but have a boss

    Cons

    the entire job, they offer no support and switch things up on you
    -incredibly high turnover of employees
    - underwriting and back office is anightmare
    - it takes 40 minutes to call back office

    Advice to Management

    initiate a better training, hire only individuals that you think can succeed. Increase payout and offer base salary for entire first year. Maybe add some benefits, if you dont pay them anything and health insurance is mandatory how can they afford it?

  8. Helpful (2)

    "Financial services representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Dallas, TX
    Current Employee - Financial Services Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MetLife full-time (Less than a year)

    Pros

    The benefits and snoopy. Beautiful office building. Everyone was real nice even though in the end I realized it was fake.

    Cons

    Don't waste your time here. You will go broke. Many promises, many lies. They expect you to work like a slave for free getting leads and attending many meetings before your actual pay start date. The recruiter will say anything enticing to get you in. Wish I had not wasted my time with these people. I was fooled by the glitzy and alluring Dallas office and false promises. Should have known it was too good to be true.

    Advice to Management

    Be honest and upfront!


  9. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Brooklyn, NY
    Former Employee - Financial Services Representative in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetLife full-time (More than 3 years)

    Pros

    Good environment, teamwork; the company provides leads of existing clients to work with, which I think is very valuable source to expand your business.

    Cons

    Delayed compensation; requirement of minimum annual production.

    Advice to Management

    keep doing your job


  10. "Great company"

    StarStarStarStarStar
    Former Employee - Financial Services Representative II in Alexandria, VA
    Former Employee - Financial Services Representative II in Alexandria, VA
    Recommends

    I worked at MetLife (Less than a year)

    Pros

    The management was excellent best supervisor I've ever had overall the whole company was very helpful if I needed assistance with a case I could go to the most seasoned representative and he or she would help me I like the feel of the office it felt like home

    Cons

    There really wasn't a downside except possibly cold calling but I didn't do much of that it was more warm calls

    Advice to Management

    Keep doing what you're doing open door policy love it