MetLife Reviews | Glassdoor

MetLife Reviews

Updated August 10, 2017
269 reviews

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MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
110 Ratings

269 Employee Reviews

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More Pros and Cons

  1. Helpful (3)

    "Management don't know what they are doing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bridgewater, NJ
    Former Employee - Anonymous Employee in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than 3 years)

    Pros

    Cannot think of any.

    Cons

    Massive re-org for the past 5 years but NO stock growth. See people quit for better companies constantly


  2. Helpful (5)

    "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in New York, NY
    Former Employee - Finance Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than 10 years)

    Pros

    Reasonably nice offices--for some locations.

    Can only recommend working there if you are desperate for a job.

    Cons

    In finance group minimal concern for employees who are not officers.
    Lots of benefits (flex time, work at home, etc) are only available to select few, even though being on location not needed to get job done.
    Many officers encourage confrontational work environment.
    Minimal opportunity to get promoted from within.
    Relocate & restructure jobs every few years to shake a few more employees out.

    Advice to Management

    Worked in several finance areas during my 15+ years.
    Many of your staff are dedicated, smart & often go beyond expectations. You claim your employees are your most valuable asset, yet your policies (minimal internal promotion opportunities, forced performance rankings, frequent relocations, etc.) penalize staff employees from staying more than a few years.

    Take more of a long-term view on your staffing policies--in practice not just on paper.

  3. Helpful (1)

    "Client service analyst"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife full-time

    Pros

    None. But good work hours though.

    Cons

    Prejudice, don't promote, and prejudice

    Advice to Management

    Stop being prejudice this is very insulting.


  4. Helpful (4)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Program Manager in Cary, NC
    Former Contractor - Program Manager in Cary, NC
    Doesn't Recommend
    Negative Outlook

    I worked at MetLife as a contractor (More than a year)

    Pros

    Nice facility. I enjoyed socializing with so many different ethnic cultures.

    Cons

    Many bad behaviors by directors including ignoring process or failing to define process, or failing to provide new project information on time, adding risk to the project before it even starts. Large number of contractors have left (extremely high turnover) and in every case, the directors made sure to tell us that they left on their own. That's not exactly so.
    Many of the directors have scarce technical skills, but very poor management skills. How do you not know So when something goes wrong, it's easier and normal for the director to just blame a contractor and relieve them of their duties.
    A basic tenet of motivating employees is to keep them engaged. There are all kinds of volunteer opportunities to civic organizations for employees to participate in. But contractors (most of the staffing) are not allowed to participate.

    Advice to Management

    NY facilities don't seem to have the same poor ratings as North Carolina. It's going to become even more difficult for your recruiters to attract employees, let alone the best and brightest.
    You wouldn't have to offer nearly as much in salaries if you could improve the culture. For example, when is it ever acceptable to forget some birthdays and be over the top for others. That's basic Maslow down in the dirt stuff.
    Would I buy your products or recommend them to my friends, neighbors, and family now that I have worked there?


  5. Helpful (2)

    "Don't Work for this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MetLife full-time

    Pros

    Flexible hours, your own business

    Cons

    Don't expect a pay check for at least 6 months. They refuse to pay you back on expenses. The help desk is impossible to reach and they know little about how to help you.

    Advice to Management

    Pay your employees. No one wants to work for a flaky company.


  6. Helpful (4)

    "RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warwick, RI
    Former Employee - Anonymous Employee in Warwick, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than 5 years)

    Pros

    had a job through the recession.

    Cons

    Call center was one of the worst around. We weren't licensed to sell annuities so they called what we did "leads" and if you didnt get an increasing number of them you were fired. This was a service job initially. 9 minutes a day to go to the restroom . EFFICIENCY! they said.

    Advice to Management

    Nothing, Most middle management had been in the same position for over a DECADE hoping to move to a slightly better job title.


  7. Helpful (1)

    "Product Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time

    Pros

    Very structured environment, good for fresh graduates to get some experience

    Cons

    No future, very insecure managers, they know they can't go anywhere else

  8. "run as far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in New York, NY
    Former Employee - Insurance Agent in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than a year)

    Pros

    hard for me to think of any

    Cons

    As an agent you have to pay for rent, phone, fax and email. It is the only employer I know, where you have to pay them to work. They put all your commissions in a pool(or sewer ) of which only 10% is paid weekly. Upon leaving the company they keep the commissions. And during the course of employment,the management tries to brainwash you that how lucky you are to be working for MetLife.

    Advice to Management

    Shut down the company .Be truthful when you hire agents about the money they will make and the expenses they will pay to the company.


  9. Helpful (2)

    "Agent assistance call line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent Assistance Call Line in West Warwick, RI
    Former Employee - Agent Assistance Call Line in West Warwick, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetLife full-time (More than 8 years)

    Pros

    The people I worked with were amazing.

    Cons

    The supervisors and upper management were completely unreasonable and unbending. And your children/spouse or some one in your family takes ill they have used the "unplanned" PTO, or you get a warning. This company is so terrible that I'm amazed that they are still in the USA at all. Everything is either getting sent over seas or half the people are doing the work of the other half. Please save yourself the trauma and go clean toilets at Jack-in-the-Box...

    Advice to Management

    Let Lord Vader be a manager, at least you know what you signed up for...


  10. Helpful (4)

    "Not an Immigrant friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Cary, NC
    Current Employee - Software Development Engineer in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetLife full-time (More than a year)

    Pros

    Big Company and stress free place to work.

    Cons

    Metlife promises that it will sponsor greencard for employees who are on work visa after 12 months working experience. But they will keep on delaying the process by telling all stupid reasons.. We need to beg managers/directors to fulfill the promise they made while hiring. It will take months to years for management to show mercy on us and initiate greencard process. It might be a good company for US citizens or Permanent residents, but if you are an employee on work visa then this is a nightmare company..Get ready for mental torture before you accept the offer..

    Advice to Management

    Please don't play with lifes of immigrant employees.. you are not just playing with us by making fake promises, you are also playing with our families, our careers and our trust.


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