MetLife Reviews in United States | Glassdoor

MetLife US Reviews

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United States

3.5
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MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
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37 Employee Reviews

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  1. Helpful (7)

    "MetLife Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Lexington, KY
    Former Employee - Financial Services Representative in Lexington, KY
    Doesn't Recommend
    No opinion of CEO

    Pros

    The job provides complete automony as a financial advisor. If you hate hierarchy this is a good organizational structure. Additionally, the company finances your overhead expenses the first few years and provides a base salary for the first 19 weeks, although it isn't enough.

    Cons

    The compensation system is designed to make you fail if you hit a rough patch. There are "red" numbers and "black" numbers. The red numbers represent the amount of premium you have sold. This means nothing until the business is approved by the multiple layers of bureaucracy, otherwise known as compliance and underwriting. The black number represent the actual premium you place. But beware, MetLife pays you an upfront annualized commission. If the policy lapses later, they take the money back. Because business can be inconsistent at times, a take-back can substantially ruin your personal financial situation. Additionally, many of the Agency Sales Directors have very little experience, and are usually better producers than managers. Don't expect a lot of useful help and don't believe everything they tell you.

    Advice to Management

    Take a good look at what type of company you want MetLife to be (Financial Services) and then take a look at how it is perceived (Life Insurance Company).


  2. "Great for work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Wayne, PA
    Current Employee - Underwriter in Wayne, PA
    Recommends
    Approves of CEO

    Pros

    Best reasons to work for MetLife are the vacation time, benefits offered and the annual bonus.

    Cons

    Not much room for growth and recognition is hard to come by for a job well done.

    Advice to Management

    Take more time to recognize the 'worker bees', they are just as important as the sales team.

  3. "Good job if you want to work in insurance."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Hartford, CT
    Former Employee - Director in Hartford, CT
    No opinion of CEO

    Pros

    Downtown Hartford is a wonderful location.

    Cons

    There's been a brain drain over the years. Best and the brightest IT pros have left post-merger.

    Advice to Management

    There's a real morale issue in Hartford. Let's get those people motivated!


  4. Helpful (1)

    "This position allows one to have unlimited compensation potential, but requires long hours and dedication."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Downers Grove, IL
    Current Employee - Financial Services Representative in Downers Grove, IL
    Recommends
    Approves of CEO

    Pros

    Knowledge, networking, compensation potential, and flexibility

    Cons

    Long hours, very high expenses, downtime, all commission

    Advice to Management

    It would help employees if there were certain reimbursements for business expenses.


  5. Helpful (1)

    "The real truth about MetLife"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Staten Island, NY
    Current Employee - Financial Services Representative in Staten Island, NY
    Recommends
    Approves of CEO

    Pros

    As far as sales go the company has came a long way. you are able almost all products as an independent broker with the support of a big company.

    Cons

    Again I have been in sales for 13 years and love it. It's not for everyone, if you are good at being accountable to yourself sky is the limit as far as income. the only downside I can think of is that from time to time they change the compensation plan. Sometimes better sometimes worse, but i believe every company is like that.

    Advice to Management

    Like I read in another review the office you work at means everything. So make sure the management team at the office you choose supports your work style.


  6. "Micro Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Saint Louis, MO
    Current Employee - Business Consultant in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    They provide a decent benefits package including health, pension, and 401k. They also encourage self development within your current position. In addition, they do allow carrer advancement but sometimes its based on politics rather than qualifications.

    Cons

    In my current position there is ALOT of micro management. Sometimes they are so worried about the smallest details that they crucify individuals for even the smallest mistakes. Therefore, they loose sight of the big picture. They are also very indecisive on ALOT of issues. Something that we should be empowered to handle ourselves they would rather CYA and pass the decision up the management chain.

    Advice to Management

    My current management appears to be so busy with meeting after meeting that they have no time for the "actual work" that needs to be done. When the work doesn't get done they would rather expect their employees to put in a little extra "effort" (ie: unpaid overtime) as opposed to assisting the employees in getting the work done.


  7. "As a public company, still learning to 'walk the walk'"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Albany, NY
    Current Employee - Business Systems Analyst in Albany, NY
    No opinion of CEO

    Pros

    Flexible with alternate work arrangements such as telecommuting. Willing to invest in needed training where applicable to job responsibilities.

    Cons

    Middle management overly political in the way decisions are based in terms of job promotions. Need to better 'walk the walk' in terms of pay for performance. True risk takers and those going the extra mile in speaking out when something is not working as it should are more often shunned than rewarded while others who coast through their jobs aren't pushed enough to contribute. In sum, the people who are not the 'check your brains at the door' contributors who readily accept the more complex, difficult work, often end up getting piled on while others float in the background.

    Advice to Management

    You pay for performance push is well intended and something definitely needed, particularly when moving to a publicly owned company, but it is NOT working. Middle management is not giving you the true, unfiltered story as to the issues and who the real people are that are working to solve those issues.

  8. "Good company. Equal opportunity for working mothers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Greenville, SC
    Current Employee - Systems Analyst in Greenville, SC
    Recommends
    Approves of CEO

    Pros

    Good company to work for. Good place to learn, decisions are supported.
    Support for working mothers/flexible work time. Telecommuting allowed when necessary. Can work evening/weekends from home to make up work schedules.
    Work looked at objectively for reviews. Reviews are frequent. Development plans are made and employees encouraged to grow.
    Management can make good (even tough) decision when necessary.

    Cons

    Outsourcing continuing. Layoffs, cost cutting in progress.
    Low ratings can be given even to good workers if everyone in the team is doing well as a certain percentage of people must be given low ratings.
    While development plans can be made, ability to grow in direction wanted by employee is sometimes difficult.

    Advice to Management

    Continue objective reviews, decrease outsourcing. Encourage work from people.


  9. Helpful (1)

    "Used to be a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant, Business Process/Management in Chicago, IL
    Current Employee - Consultant, Business Process/Management in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits. Used to be that you were proud of what you did - provided people with insurance and the support around it. Then I started to see thwe cracks in the facad -- they started outsourcing jobs to India, cutting customer service and promoting useless, unqualified people who played the political game (there is always some of this but Met takes the cake!) Time to move on before my job goes to India.

    Cons

    So political. East-coast focused. White Men need only apply. Pay is below average. Jobs going to India -- and yes, if your job goes, you have to train your replacement! OPEX - on its face, efficency is a great goal but there is a reason for the nic-name Op Axe. Their conittment to people as their greatest asset is a joke. Only good thing is the severance packages aren't terrible.

    Advice to Management

    Rediculous to say on investor call that everything is great we are strong ... but we will have layoffs, more outsourcing to India and need to issue stock to get cash ... but we are in a strong position. BS.


  10. Helpful (1)

    "nice perks and atmosphere for a buy side firm, might be too slow for some"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Morristown, NJ
    Current Employee - Vice President in Morristown, NJ
    Recommends
    Approves of CEO

    Pros

    Quality of life, and plenty of opportunity to learn. Commute is much better than NYC. Relaxed work environment.
    Human Resources is really great.

    Cons

    Low pay against peers and Wall Street, low incentives to exploit technology. Long hours for most, and little actual down time after that. Everything is outsourced.

    Advice to Management

    More aggressively automate. Don't think we can sit on our stack of money.....someone will take it from us


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