MetLife of Connecticut Reviews | Glassdoor

MetLife of Connecticut Reviews

Updated March 24, 2017
33 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Mike Farrell
10 Ratings

33 Employee Reviews

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  1. "President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - President in Hartford, CT
    Current Employee - President in Hartford, CT
    Recommends
    Positive Outlook

    I have been working at MetLife of Connecticut full-time (More than a year)

    Pros

    Leadership is key
    Problem solving is also key
    Teamwork in everything we do
    Success is what we achieve when we work together towards a common goal

    Cons

    Stress is present nearly all the time but worse during the legislative session
    Time commitment is quite significant especially during the legislative session
    Frustration with various lawmakers

    Advice to Management

    Always be willing to admit that others may have new and better ways to tackle and overcome obstacles and problems. An open mind is a key component to leadership and success.


  2. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Fort Lauderdale, FL
    Former Employee - Financial Service Representative in Fort Lauderdale, FL

    I worked at MetLife of Connecticut (More than 3 years)

    Pros

    Flexible schedule and good opportunity

    Cons

    commission based and stressful goals


  3. "Ok Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MetLife of Connecticut full-time (More than a year)

    Pros

    The benefits were good and you received a bonus the first year.

    Cons

    Hired for one position and upon entering training, was not the same job hired for. Management at times had a staunch attitude toward the staff. No real path for promotion and too much micro-management and production numbers. A degree was required for high school pay.

    Advice to Management

    Recognize that there should be a path for promotion and less micro-management.


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  5. "Cons out way Pros"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomfield, CT
    Former Employee - Anonymous Employee in Bloomfield, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MetLife of Connecticut full-time (More than 8 years)

    Pros

    Salary and benefits. Good cafeteria

    Cons

    It takes an act of congress to take vacation time when you want it. You can take a random Tuesday in March with no problem, but don't plan to take a summer vacation. IT'S ALL ABOUT NUMBERS!

    Advice to Management

    Try doing the job of those "who do the work" ......see if you can "make the numbers"


  6. Helpful (1)

    "Most disappointing work experience of my adult life. Annuities Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Annuity Representative II in Bloomfield, CT
    Current Employee - Annuity Representative II in Bloomfield, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MetLife of Connecticut full-time (More than a year)

    Pros

    In this position, there is so much opportunity to learn every aspect of the annuities business. From the establishment of new plans, all the way to the end of the business cycle of a retirement product. You have the opportunity to genuinely help people, provide assistance and grow with every experience.

    Cons

    In this department , the existing management structure, and the level of inefficiency, is completely beyond repair. Their main concern is simply to find enough people to staff the call center. At first glance it seemed to be a good opportunity, but once you start to take calls, you realize that you are on your own. They sponsor you to pass the series 6, and the minute you do. You are given not even the most minimal of training. Your given the responsibility to service every type of call that comes thru the call center without any of the tools needed to properly do your job! No products training, no New business process, death claims, nothing. These products took in some cases months if not years to develop, and although they may have similarities, they are all different. Some of my coworkers are young and inexperienced, but they are required to be subject matter experts in every aspect of the annuities business. Not the case in this department. Managers in some instances actually refuse to help when an associate reaches out for assistance with a problem that comes thru the call center. I'm pretty sure that if I ever refused to help a client, I wouldn't be working there the next day.

    Advice to Management

    First on the list would be to eliminate the current management team. These individuals are just treading water to make it to retirement, and are the biggest reason the call center has so much turnover. No one wants to work in that type of environment. Solve the obvious problems. Spend the money and create a training department. Give the front line employees the support they need to provide that "world class service" MetLife has been advertising. Take the time to properly assess employees to ensure they are providing solutions, and have the ability to succeed in there roles, not just survive.


  7. "Horrible experience in my branch office. Abusive, unethical and discriminatory. Promises made and not kept."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Chicago, IL
    Current Employee - District Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetLife of Connecticut full-time (More than 3 years)

    Pros

    Home office is excellent. Too bad experience in 1 office that is a branch ruins it. Pay is pretty good too, if you want to be chained to a desk from 9-5 and then expected to also run appointment with your agents evenings and weekends.

    Cons

    If working in a field office, these offices are like silos and all run very differently. Home office needs to really be more aware of the practices in each office to watch for discriminatin and unethical behavior.

    Advice to Management

    Assist people from career pathing. Culture needs to be more diversified and diversity friendly. Home office needs to know what is going on in the field with their managers.


  8. "knowledgable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Case Manager in Bloomfield, CT
    Former Employee - Senior Case Manager in Bloomfield, CT
    Approves of CEO

    I worked at MetLife of Connecticut full-time (More than 10 years)

    Pros

    very challenging, well structured company

    Cons

    the new on when company moved to North Carolina


  9. "overall a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomfield, CT
    Former Employee - Anonymous Employee in Bloomfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MetLife of Connecticut full-time (More than 5 years)

    Pros

    good health benefits, good 401k, good life/work assist program

    Cons

    too many time consuming, ever changing procedures


  10. Helpful (1)

    "MetLife"

    Star Star Star Star Star
    Former Employee - Quality Analyst in Bloomfield, CT
    Former Employee - Quality Analyst in Bloomfield, CT

    I worked at MetLife of Connecticut full-time (More than 8 years)

    Pros

    The company helped me with tuition costs.

    Cons

    Can do better for their employees.


  11. "If you hang out with your boss outside of work, your IN!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Payment Clerk in Oriskany, NY
    Former Employee - Pre-Payment Clerk in Oriskany, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MetLife of Connecticut full-time (More than a year)

    Pros

    Has some really great people working there.

    Cons

    Have to be bosses friend outside of work in order to advance.

    Advice to Management

    Make it a rule that management can not have their friends work in same department.


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