Metafore Technologies Reviews | Glassdoor

Metafore Technologies Reviews

Updated May 17, 2017
21 reviews

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3.0
Star Star Star Star Star
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Pat Waid
7 Ratings

21 Employee Reviews

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Pros
  • flexible hours, work life balance, xxxxxxx xxxxxx xxxxx (in 5 reviews)

  • Unfortunately they have some GREAT people who work here but these people have been given the Metafore koolaide to drink (in 4 reviews)

Cons
  • Poor middle and upper management, hard to progress any further, low morale (in 4 reviews)

  • Owners sold some assets of the company and let go most of the employees (in 3 reviews)

More Pros and Cons

  1. "Take the good with the bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Metafore Technologies full-time

    Pros

    Awesome working with the folks there. A lot of fun people. Good opportunity to advance. Cool technologies to work with.

    Cons

    Management tried to balance the books by limiting spending instead of by increasing revenues. Too bad the owner needed to sell the business.

    Advice to Management

    Don't sell the company for much less than it's worth. Many employees will be without jobs in this situation (hindsight)


  2. "Cable Installation Tech"

    Star Star Star Star Star
    Former Employee - Cable Technician in Midland, ON (Canada)
    Former Employee - Cable Technician in Midland, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    Pros

    The management (local) were great but the head honchos kept selling us out.

    Cons

    Crap wages for long hours.


  3. "technical specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    Pros

    flexible hours, work life balance, xxxxxxx xxxxxx xxxxx

    Cons

    lack of training, personal development to advance in career


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  5. Helpful (1)

    "Ship without a sail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Metafore Technologies full-time (More than a year)

    Pros

    Lot's of areas for growth and improvement. Friendly employees.

    Cons

    Too many micro managers and unproductive round table sessions that end up with the same conclusions... Nothing

    Advice to Management

    Lead, listen, plan and implement.


  6. Helpful (1)

    "The first 9 years were great ... the last 1 year a daily grind"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metafore Technologies full-time

    Pros

    I worked for Metafore for a little over 10 years. For the first 9 years I was contracted full-time onsite to a client's location. It was a really great job while onsite. My billable utilization was always 100%, and at times a lot more during projects or overtime.

    Cons

    When the full-time onsite role ended I was reassigned to a short-term onsite position at another client. My billable utilization was still 100%. But when that ended, it then became a daily grind of trying to maintain enough billable utilization hours through either dispatch break-fix service calls, or IMAC, or walk-in bench repair work. I had no control over how many dispatch calls I received or walk-in bench work walked in, and big brother always monitored your billable utilization and reported back your metrics, making you sweat and dread every week to be told you were not bringing in enough revenue to justify your keep. It wasn't exactly said like that, but it was clearly implied, and you heard the rumors of eventual let go's. Eventually, due to a number of other onsite contracts ending with now other technicians coming back in-house, there just wasn't enough work at that time to keep everyone going so I along with several others were told our services were no longer required and were packaged out. So much for over 10 years of loyalty and 9 years of being billable at 100%.

    Advice to Management

    Management did offer certain select software and hardware training to pick up additional certifications to pad your resume with, but they didn't offer career planning to help you determine your strengths, interests, weaknesses, and dislikes in order to help you find where your strengths and interests could best be utilized within their organization, and where your weaknesses and dislikes could possibly be minimized in future roles.


  7. "Metafore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Engineer in Surrey, BC (Canada)
    Former Employee - Senior Support Engineer in Surrey, BC (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Metafore Technologies (More than 8 years)

    Pros

    Wide variety of services. Good opportunities with the clients.

    Cons

    Lack of management at upper levels.

    Advice to Management

    Processes and procedures need to be formulated and adhered to.


  8. Helpful (1)

    "Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Great people
    -Autonomy
    -Task variety
    -Moderate-fast paced
    -Great teams

    Cons

    -Management not open to suggestions
    -You go to work to do your job and good suggestions never get looked at


  9. "A Good Stepping Stone"

    Star Star Star Star Star
    Former Contractor - Computer Service Technician I in Waterloo, ON (Canada)
    Former Contractor - Computer Service Technician I in Waterloo, ON (Canada)
    Recommends
    No opinion of CEO

    I worked at Metafore Technologies as a contractor (More than a year)

    Pros

    The company allows you the opportunity to work in many different industries as they sub-contract you out to companies that need onsite services. I gained a lot of skills and enjoyed my time there as I was deployed to 4 different work sites during my employment with them. A great stepping stone to gain knowledge and experience.

    Cons

    The pay was below average and they are reluctant to hire their workers on full time even after years of service.

    Advice to Management

    If you want to keep more of your good employees you have to bite the bullet and offer them full time packages.


  10. "Deskside Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support in Calgary, AB (Canada)
    Former Employee - Desktop Support in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metafore Technologies full-time (More than a year)

    Pros

    Mostly left alone by Metafore to work at the client site.
    RRSP program

    Cons

    Client location separate from Metafore. Little contact with Metafore and didn't feel part of the company.
    Metafore is someplace to work until you work someplace else. Because it's an IT outsourcing company they keep things pretty tight cost wise.
    Experiences with Metafore will vary from contract to contract.

    Advice to Management

    None.


  11. "Directeur de comptes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Québec location. Large com pa gnies

    Cons

    The compagnies is actially in sales. No future expected

    Advice to Management

    Nonr


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