Metafore Technologies Reviews | Glassdoor

Metafore Technologies Reviews

Updated July 10, 2017
69 reviews

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69 Employee Reviews

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Pros
  • flexible hours, work life balance, xxxxxxx xxxxxx xxxxx (in 5 reviews)

  • good people and very collaborative (in 7 reviews)

Cons
  • bad management and high turnaround (in 2 reviews)

  • The pay was below average and they are reluctant to hire their workers on full time even after years of service (in 2 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in Calgary, AB (Canada)
    Former Employee - Senior Recruiter in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Metafore Technologies full-time (More than 3 years)

    Pros

    Great place to work and nice people.

    Cons

    Management needs to change more rapidly according to industry.


  2. Helpful (1)

    "Service Desk Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Coordinator in Renfrew, ON (Canada)
    Former Employee - Service Desk Coordinator in Renfrew, ON (Canada)
    Recommends
    Positive Outlook

    I worked at Metafore Technologies (More than a year)

    Pros

    The co-workers in the IT department and the employees from other departments, from Directors to peers, are very helpful and very engaging. The job duties were varied and interesting. Gamma Dynacare is a growing company, which made It a joy to come to work every day.
    The IT department is restructuring, due to growth. I was laid off during the restructuring and did not see the finished product.

    Cons

    The new IT manager was very helpful during the transition. Thus, there were no Cons.

    Advice to Management

    None

  3. Helpful (1)

    "The first 9 years were great ... the last 1 year a daily grind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metafore Technologies full-time

    Pros

    I worked for Metafore for a little over 10 years. For the first 9 years I was contracted full-time onsite to a client's location. It was a really great job while onsite. My billable utilization was always 100%, and at times a lot more during projects or overtime.

    Cons

    When the full-time onsite role ended I was reassigned to a short-term onsite position at another client. My billable utilization was still 100%. But when that ended, it then became a daily grind of trying to maintain enough billable utilization hours through either dispatch break-fix service calls, or IMAC, or walk-in bench repair work. I had no control over how many dispatch calls I received or walk-in bench work walked in, and big brother always monitored your billable utilization and reported back your metrics, making you sweat and dread every week to be told you were not bringing in enough revenue to justify your keep. It wasn't exactly said like that, but it was clearly implied, and you heard the rumors of eventual let go's. Eventually, due to a number of other onsite contracts ending with now other technicians coming back in-house, there just wasn't enough work at that time to keep everyone going so I along with several others were told our services were no longer required and were packaged out. So much for over 10 years of loyalty and 9 years of being billable at 100%.

    Advice to Management

    Management did offer certain select software and hardware training to pick up additional certifications to pad your resume with, but they didn't offer career planning to help you determine your strengths, interests, weaknesses, and dislikes in order to help you find where your strengths and interests could best be utilized within their organization, and where your weaknesses and dislikes could possibly be minimized in future roles.


  4. "Metafore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Engineer in Surrey, BC (Canada)
    Former Employee - Senior Support Engineer in Surrey, BC (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Metafore Technologies (More than 8 years)

    Pros

    Wide variety of services. Good opportunities with the clients.

    Cons

    Lack of management at upper levels.

    Advice to Management

    Processes and procedures need to be formulated and adhered to.


  5. "Anoymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in Montreal, QC (Canada)
    Former Employee - Confidential in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Metafore Technologies full-time (More than a year)

    Pros

    Great colleagues, great environment, work life balance

    Cons

    not profitable, bought out by competitor

    Advice to Management

    Good luck


  6. Helpful (1)

    "M4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work life balance. Staff at the office were enjoyable..

    Cons

    Couldn't hold onto the Mid-management resources.


  7. "Being a spare part of machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anjou, QC (Canada)
    Current Employee - Anonymous Employee in Anjou, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    I have been working at Metafore Technologies full-time (More than 3 years)

    Pros

    full-time position, easy to be recruited, duties aren't complicated. Good as first work experience in IT domain.

    Cons

    - Only basic training provided - no chances to get any position advance or enhanced training to grow up in professional level.
    - Minimum salary rates in the industry - management team prefer to hire chip labor more then qualified specialists.
    - Difficult to get permanent position.
    - Zero level appreciation of work efforts. Errors counts.

  8. Helpful (1)

    "Good for first time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deskside Analyst in Calgary, AB (Canada)
    Current Employee - Deskside Analyst in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Metafore Technologies full-time (More than a year)

    Pros

    Good place to start a career in IT. Good place to get experience in different environments. Positions available at multiple client companies.

    Cons

    Poor upper management. Very little scope of pay raises. No proper communication from upper management. Client vs services mentality at a lot of places.


  9. Helpful (1)

    "Just when you think it can't get any worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Metafore Technologies full-time (More than 5 years)

    Pros

    The people I work with are fantastic.

    Cons

    Communication from management is non existent. Massive lay-offs over the past month and those left on 'working notice' are forced to have mandatory after hours training on a new system they are going to use for 4 weeks before they are terminated as well. Nothing like salt on a wound.

    Advice to Management

    If you listened to your employee's concerns when you hired Bill and moved to FSA, we would have survived. Maybe you should listen to the 6 people you have left.


  10. Helpful (1)

    "Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Great people
    -Autonomy
    -Task variety
    -Moderate-fast paced
    -Great teams

    Cons

    -Management not open to suggestions
    -You go to work to do your job and good suggestions never get looked at


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