Metro Mattress Reviews | Glassdoor

Metro Mattress Reviews

Updated May 4, 2017
25 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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David Shiroff
13 Ratings

25 Employee Reviews

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  1. "Great company that cares about the community"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Syracuse, NY
    Former Employee - Sales Manager in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro Mattress full-time (More than 8 years)

    Pros

    Great pay & bonuses as long as you hit your monthly goal, great benifits, great 401k match. Room to advance from starting at entry level. You get to help people get a good nights rest.

    Cons

    Its a numbers game so you def have to obtain the ability to sell.. if not it may not be for you, although they will work with you and not just cut you from the team. Work every weekend / bi-weekly pay. Sometimes you get rude customers.

    Advice to Management

    Management is very professional, and will help you if needed.


  2. Helpful (1)

    "Retail Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance and Insurance Manager in West Seneca, NY
    Current Employee - Finance and Insurance Manager in West Seneca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great owner rapid advancement, great condition workers

    Cons

    Alot of down time, trying to stay awake around all those beds

  3. "Great Company - Positive Outlook, Decent Pay, Great Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager and Trainer in Albany, NY
    Former Employee - Sales Manager and Trainer in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro Mattress full-time (More than 3 years)

    Pros

    You have the ability to make some pretty decent money (60k+), they have great benefits, you will get to know C-Level/VP Management, learn a lot about sales, handling objections and closing deals. *Sales Contests, Ability to Clear $1000 in 1 day

    Cons

    You will have to work some nights and weekends. If you aren't resilient or competitive, if you lack a positive go-forward mindset, the job probably isn't for you.

    Advice to Management

    Keep up the great work. Continue to engage with your salesforce and maintain the "small business" culture as you continue to grow.


  4. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Auburn, NY
    Current Employee - Assistant Manager in Auburn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Mattress full-time (More than 5 years)

    Pros

    Very high earning potential if you're good at sales. Frequent contests with potential to earn extra cash, product, or all expense paid events. **promotions based on productivity (in most cases). This company, for the most part, is extremely kind to their employees and celebrates each individual's success. The CEO and VP are very personable and easily accessible.

    Cons

    Long hours (as with any sales or retail career). Lots of down time. ** I have seen many people advance quickly because they excell at what they do.

    Advice to Management

    Please do more extensive reference and background checks on new employees.


  5. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Albany, NY
    Current Employee - Manager in Albany, NY

    I have been working at Metro Mattress (More than a year)

    Pros

    Family owned, very good commission

    Cons

    Retail schedule, some long days


  6. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Yorkville, NY
    Current Employee - Assistant Manager in Yorkville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Mattress full-time (Less than a year)

    Pros

    Great upper management. Great fellow employees. Great money. Good customer oriented business.

    Cons

    I literally have no complaints. Well maybe just one. I would like to get at least one weekend off a month. But it's retail so it is what it is.

    Advice to Management

    You guys are doing a great job. i hate to be micromanaged and acknowledged when I'm doing good. This company does everything right.


  7. "Great earning potential but very long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Batavia, NY
    Current Employee - Assistant Store Manager in Batavia, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Mattress full-time (More than a year)

    Pros

    Paid training, benefits and 401K. Positive work environment always and a culture of positive reinforcement. Management is great. Potential to make a lot of money if you are in a busy enough store. Base hourly pay plus commissions so you never take home nothing.

    Cons

    Two 11 hour days in a row every week. Working every weekend and longer weekend hours during holidays. There is absolutely no work-life balance. Being away from family gets extremely draining. If you are in a slow store you may go days in a row without seeing a customer or making a sale.

    Advice to Management

    Please reinvent the schedule. Two 11 hour days every week is too much and there is no work-life balance. I find myself too exhausted to do anything on my days off because I work so much. Extra long "early bird" hours for holidays is usually unnecessary and totally draining both physically and emotionally.

  8. Helpful (2)

    "Positive, well compensated company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Albany, NY
    Current Employee - Store Manager in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Mattress full-time (More than 5 years)

    Pros

    I have been with Metro Mattress for 5+ years and am proud to say I work here. With the culture, compensation and Managemen they have put into place makes this a great place to work. Over the past two years this company has grown for the better with a change in culture and compensation.

    Cons

    There are few cons I can think of and the few I do does not have to do with the company but the business that we are in. We are in retail sales and must work the hours it demands, which for some may not be ideal. Secondly when not dealing with customers and daily chores there can be a good amount of down time and being able to stay sharp can be challenging.


  9. "Opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Syracuse, NY
    Current Employee - Regional Manager in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Career Opportunity, Growth, Employee holds the ability for a great income, Supportive Management, Positive Atmosphere!

    Cons

    Working evenings, weekends, and Holiday's. In this retail environment, it is busier during most holidays...so although some may view this as a Con, it can also be a Pro...since we work on commission.


  10. "Best job I've ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Niagara Falls, NY
    Current Employee - Store Manager in Niagara Falls, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Mattress full-time (Less than a year)

    Pros

    high earning potential , great management , downtown , easy advancement opportunities

    Cons

    Retail hours , work holidays and weekends

    Advice to Management

    Keep doing what your doing


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