Metro One Loss Prevention Reviews | Glassdoor

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Metro One Loss Prevention Reviews

Updated November 30, 2017
60 reviews

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2.2
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Philip J. DeJulio
20 Ratings

60 Employee Reviews

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Pros
  • Easy job, barely any responsibility, and can read during the day (in 5 reviews)

  • Weekly pay, at industry standard (in 4 reviews)

Cons
  • No direct deposit, your livelihood is reliant on the USPS (in 12 reviews)

  • No benefits and the pay is not good for the work (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in East Joliet, IL
    Former Employee - Security Guard in East Joliet, IL
    Recommends
    Positive Outlook

    I worked at Metro One Loss Prevention full-time (More than a year)

    Pros

    Very flexible Company, Loved the management in Chicago/Joliet and in the New York Staten Island Office, Very understanding and very personable. The Management tries to work with you depending on the circumstances and there is room for advancement, once you put some time and experience into the company and they know who you are by your work ethics. They definitely acknowledge their good workers. Miss and love this company.

    Cons

    Not any complaints really, the pay rate is comparable to other security companies out there.

    Advice to Management

    An annual pay rate increase would be nice depending of course on the employees performance and business work ethics and professionalism. CEO/President of Metro One Loss Prevention actually came out to the location in person at the Joliet Location from New York and actually met with and observed what the guards jobs entail. He is a very impressive and personable individual that cares about his company and how its being run.


  2. "The same."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metro One Loss Prevention full-time

    Pros

    Its a wonderful job in the past.

    Cons

    Bad management and rude site supervisors.

    Advice to Management

    I have no comment to say.

  3. "unarmed guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metro One Loss Prevention part-time

    Pros

    always can find hours to work

    Cons

    office will call you to work and will change your pay for the site then when you get paid you have to remind them that they changed the pay when they called you to work


  4. Helpful (2)

    "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Metro One Loss Prevention full-time

    Pros

    Getting paid weekly is great

    Cons

    No Direct deposit
    No benefits
    Even after 5 years no vacations
    Upper Management is always looking to blame guards for their shortcomings

    Advice to Management

    Take an active role and care about your employees


  5. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Armed Security Officer/Retired Police Officer in Parkville, MD
    Former Employee - Armed Security Officer/Retired Police Officer in Parkville, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metro One Loss Prevention part-time (More than a year)

    Pros

    I like the shift 5pm-11pm , I also like the locations that I was assigned to. A lot of the employee was very knowledgeable of their jobs .

    Cons

    Management was not very professional . I did not physically meet one person in a management position in person . Only by phone .

    Advice to Management

    Get to know your employees, not just by phone communication.


  6. Helpful (1)

    "Loss Prevention"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Security Officer in Hollywood, FL
    Former Employee - Security Officer in Hollywood, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I liked my post and location

    Cons

    Horrible people at the scheduling Dept. screaming at employees and sending 2 officers at the same time , than sending 1 home, than calling back...disorganized. Very discriminating practices and favoritism.

    Advice to Management

    They don t care about their employees


  7. Helpful (1)

    "okay company, solid until something better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Guard in Shelton, CT
    Current Employee - Security Guard in Shelton, CT
    Recommends
    Positive Outlook

    I have been working at Metro One Loss Prevention part-time (More than a year)

    Pros

    Contracts offer a lot of variety from corporate to retail, weekly pay, and you have the ability to move up in the company to undercover guard or even working in Dispatch scheduling department

    Cons

    no direct deposit, this is fine since it's a small company looking to cut costs, no benefits, most of the contracts are in retail and you must stand the whole shift, didn't teach me any new skills just threw me in there and no advancement oppourtunites other than as previosuly stated you may be able to work up to working out of their dispatch center in Staten Island, NY if you wanted to.

    Advice to Management

    none

  8. Helpful (2)

    "No direct deposit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Armed Security Officer in Flushing, NY
    Former Employee - Armed Security Officer in Flushing, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Metro One Loss Prevention full-time (Less than a year)

    Pros

    Plenty of work available because of high turnover. Decent pay wage.

    Cons

    No direct deposit. Payroll errors. Payroll errors. Payroll errors. Did I say payroll errors? No accountability. On your feet all day no chair. Main number goes to voicemail.

    Advice to Management

    You need to have better accountability with your payroll department. In the few months that I worked for Metro One, not one of my paychecks were correct. The payroll department has no clue and the management are reluctant to help. Also, you need to get direct deposit. Not everyone working for your company is poor with no bank account, and pay their bills with money orders. The armed people you employ are professional ex law enforcement officers and do not want to pick up their check every Monday from a remote location. We are not the same as most of your unarmed people and should be treated as such. The reason I quit was the frustration behind continuasly receiving incorrect paychecks. Very unprofessional management structure.


  9. Helpful (2)

    "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Security Officer in Baltimore, MD
    Former Employee - Retail Security Officer in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Metro One Loss Prevention full-time (Less than a year)

    Pros

    Work in retail stores, People are polite
    Part time hours

    Cons

    No direct deposit , supervisors are not in baltimore
    No Clear indication on who is your supervisor because of poor communication

    Advice to Management

    Work on having consistent practices and communication


  10. Helpful (1)

    "Security Officer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Metro One Loss Prevention (Less than a year)

    Pros

    Easy enough work and had great co-workers that made the job livable. Also was at a store that was more on the high end of fashion.

    Cons

    Often would have to make sure I was getting paid the correct amount. Management would be very lax in responding to any sort of issues.

    Advice to Management

    be more strict with hiring of security officers and make sure to take care of/ cater to the stores that you are contracted to, otherwise they will drop you.


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