Metro Customer Service- Front End Reviews | Glassdoor

Metro Reviews

Updated 18 Oct 2019

To filter reviews, or .

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
75%
Approve of CEO
Metro CEO Eric Richer La Flèche
Eric Richer La Flèche
105 Ratings
  1. "It a so good"

    StarStarStarStarStar
    Former Employee - Logistics Coordinator 

    I worked at Metro full-time

    Pros

    It a so fun, i make a da money

    Cons

    they dont let me use bathroom

    Metro2019-07-17
  2. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Metro part-time

    Pros

    flexible hours were given to me

    Cons

    no cons . great place to work

    Metro2019-01-14
  3. "Better places"

    StarStarStarStarStar
     

    I worked at Metro

    Pros

    Very understanding leadership, time off is approved usually with fair warning

    Cons

    No room for growth

    Metro2018-09-05
  4. "Accounting - for Van-pool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Accountant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro for more than 5 years

    Pros

    Nice people, great work life balance. Job security is stable. Metro keeps and values employees.

    Cons

    Low pay for the work load.

    Metro2018-05-14
  5. "Pay is good but do not go in as a bus operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Metro full-time for more than 5 years

    Pros

    Pay is good, but it takes a long time to get to the top tier, plus if you get hired as an operator the union doesn't do much of anything to help the newer crowd get anything

    Cons

    The biggest problem happens is if you ever get hurt while on the job due to the job. I was involved in an accident that I was found to be not at fault for, and I was forgotten and treated horribly by both the company and and their medical doctor. Once you're hurt they could care less. Plus the union doesn't do a damn for you if you were hired after 1997. If you want to get a job with Metro, as in LACMTA, go to any department EXCEPT BUS OPERATOR -- it's the absolute hardest to transfer out of and to get ahead in.

    Continue reading
    Metro2018-04-12
  6. "High aspirations with mixed results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GIS Specialist in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Metro full-time for more than 10 years

    Pros

    Great people and facilities with more than fair compensation.

    Cons

    Disconnect between senior leadership and rank and file employees results in mixed results on sometimes ambiguous strategy. Some departments fair fare better than other in achieving goals.

    Metro2017-10-11
  7. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Metro full-time

    Pros

    Good place to work at the time

    Cons

    not much to say about cons

    Metro2017-09-18
  8. Helpful (2)

    "Bus Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Operator in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Metro full-time for more than a year

    Pros

    You can pick when you want to work, you can get Overtime, Double time and a half on Holidays.

    Cons

    Starting salary is $15. After you complete training you go to $16. They should start at $20 because its hard driving a bus full of drug addicts and mentally ill people that need a bath and they cussing you out for no reason. If you call Metro PD and say come get this stanky person off my bus, they tell you it aint no law against being funky, keep driving.

    Continue reading
    Metro2017-05-20
  9. "Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Metro full-time

    Pros

    Great collaborative culture and pay

    Cons

    Can't think of any right now

    Metro2017-05-02
  10. "SIgnal Electrician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Metro full-time

    Pros

    Lots of down time; good salary

    Cons

    Managers who are clueless; No leadership

    Metro2017-02-06
Found 423 reviews