Metro Self Storage Reviews | Glassdoor

Metro Self Storage Reviews

Updated September 12, 2017
20 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
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K. Blair Nagel
9 Ratings

20 Employee Reviews

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  1. "Resident Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Metro Self Storage full-time (More than a year)

    Pros

    Family like team! I loved living on site in the provided apartment

    Cons

    health insurance was not affordable for a family.


  2. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Metro Self Storage full-time (Less than a year)

    Pros

    If you need money and insurance it's a job.

    Cons

    They don't pay well at all compaied to how much work you do and how much money the properties make. Corporate is so concerned with saving money on stuff but waste money all the time. Upper management is clueless. You have zero authority over anything. No room for advancement. Jeez I could go all day but will stop.

    Advice to Management

    Nothing to say. Done with advice.

  3. Helpful (1)

    "Ownership Cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time (More than 10 years)

    Pros

    Family owned, owners care about employees. Excellent collaborative work environment. Excellent stability among key talented staff, long term President, CFO, HR Director, IT Director, Construction Manager and Accounting team. This longevity speaks to the quality of the company and its ethical business culture.

    Cons

    In the past five years the size of our company has doubled. This has created growth challenges for all departments. Striking the correct balance between on boarding new employees into our organization while at the same time recognizing our existing employees excellent work will continue to be an area we strive to improve.

    Advice to Management

    Since I am the CEO and Co-Owner of the company I welcome feedback from everyone in the organization and our valued tenants.


  4. "Fine job for a year or two"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in West Haven, CT
    Former Employee - Property Manager in West Haven, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Metro Self Storage (More than 3 years)

    Pros

    Decent hourly pay (expect around $15/hour), decent benefits ($3k deductible health insurance, company reimburses half after you've paid the entire deductible), respectful District Managers.

    Cons

    Micromanaging that seems to trickle down from the top. Company pushes upselling on merchandise. Very little room for growth.


  5. "Good co. with good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Metro Self Storage full-time (More than a year)

    Pros

    HR and other corporate employees are professional and friendly; good benefits.

    Cons

    Corporate relies too much on DM's - some of whom have never run a storage facility and are only about presenting paperwork that looks good.

    Advice to Management

    Hire DM's who have actually managed a storage facility. Get to know the managers more and not just thru DM's.


  6. "Great Company Care About Employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Largo, FL
    Former Employee - Property Manager in Largo, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro Self Storage full-time (More than a year)

    Pros

    I worked over two years for Metro until 2008 and I have nothing but great things to say. I have worked for many property management companies and they by far care the most about employee satisfaction. The pay isn't the greatest but the job is not hard if you care! You get what you put in. I loved the variety of work at Metro office sometimes, outside picking up grounds, cleaning a unit kept you busy and I took pride in my work! If my ex-husband had not been in military and got reassigned I would have retired here!

    Cons

    I seen so many negative reviews on Blair Nagel he was always super nice to me and cares about the company. Do you work weekends a lot? Of course it's the industry but awesome work/life balance!

    Advice to Management

    Keep up the great work you are a top notch employer to work for !!


  7. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time

    Pros

    Great Company, people, customers are amazing

    Cons

    Working weekends are a MUST

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Metro Self Storage full-time

    Pros

    great company to work for

    Cons

    no time for yourself at all

    Advice to Management

    stop watching us, what you dont know wont hurt you


  9. "Self-Storage Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great training program and amazing people at all levels of business. Fantastic family/work life balance. Nice opportunity as an entry level employee. Leadership on all levels is on point and willing to help individuals at the store level with any task

    Cons

    the self storage business model does not provide much room for long term career advancement. Store managers/consultants are taught a multitude of skills that transfer well to any sales/customer service positions. The company provides great training to help boost a resume for career minded people

    Advice to Management

    Keep up the good work! I wish Metro Storage nothing but success and continued growth! I hope the company is as strong/stronger and successful as it was a few years back


  10. Helpful (1)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time

    Pros

    Leading edge of technology in Storage industry. Flexible scheduling, holidays, hours, and weekends off in some locations. Good benefits, retirement package, and management is open to ideas from all levels.

    Cons

    Hourly rates aren't the best in partnership locations, can be left alone from superiors if you have no problems or issues (pro and/or con)

    Advice to Management

    Improve benefits package for healthcare, have more realistic and attainable commission levels for stores that are at higher occupancy levels.


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