MetroPCS Assistant Manager Reviews | Glassdoor

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MetroPCS Assistant Manager Reviews

14 reviews

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Assistant Manager

4.5
StarStarStarStarStar
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Approve of CEO
MetroPCS CEO Thomas Keys
Thomas Keys
2 Ratings

Employee Reviews

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Pros
  • It is a family environment, with great benefits (in 31 reviews)

  • Fun work environment and great place to work if you're a student (in 27 reviews)

Cons
  • no benefits commission is lacking and pay is desirable slow business (in 33 reviews)

  • very low pay rate with no benefits (in 24 reviews)

More Pros and Cons

  1. "Great Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Phoenix, AZ
    Current Employee - Assistant Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS part-time (Less than a year)

    Pros

    Flexibility, Great Owners, Willing to work and train.

    Cons

    Hiring Process was a success, very fast.

    Advice to Management

    Please be efficient when handling applications.


  2. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Laredo, TX
    Current Employee - Assistant Store Manager in Laredo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    great environment with coworkers, management needs to step up a little more.
    Easy, not your fault to have certain scores, however you're part of the biggest responsibility.

    Cons

    Slow sometimes, Target market is really rude, and people seem to think that you HAVE to do things for them besides selling.

    Advice to Management

    Too easy going

  3. "AWESOMEEEE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Austell, GA
    Current Employee - Assistant Manager in Austell, GA
    Recommends
    Positive Outlook

    I have been working at MetroPCS full-time (More than a year)

    Pros

    it is a Franchise so my boss is always happy to help me if I ever get into financial help , which is always. EASY EASY JOB ...

    Cons

    The customers are so rude and cheap


  4. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Orlando, FL
    Former Employee - Assistant Store Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetroPCS full-time (More than 8 years)

    Pros

    Great pay, no quota stress, easiest job ever.

    Cons

    Not alot of upward movement since there are few corporate owned retail stores. Markets are ran independently and the stores are the last to receive any information in regard to sales promotions, etc.


  5. "Assistant Manager"

    StarStarStarStarStar
    Former Employee - Sales Representative/Assistant Manager in El Cajon, CA
    Former Employee - Sales Representative/Assistant Manager in El Cajon, CA

    I worked at MetroPCS full-time (More than a year)

    Pros

    %50 off an unlimited plan!

    Cons

    Low pay rate and low commission!!! No room for growth!


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Las Vegas, NV
    Former Employee - Assistant Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS (More than 5 years)

    Pros

    Worked with excellent managers, very good company to work for. and again depends on who's the favor of the higher management.

    Cons

    Depends of the manager you working with.

    Advice to Management

    When employee terminated without valid reason, human resources should investigate, but not ignore all the facts.


  7. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Clifton, NJ
    Former Employee - Assistant Manager in Clifton, NJ
    Recommends
    Positive Outlook

    I worked at MetroPCS full-time (More than 3 years)

    Pros

    Good Pay, Flexibility , Long Hours.

    Cons

    Repetitive work, Most of the time you will work by yourself which i didn't mind except when it was busy sometimes you will have 1 other employee working with you which is a great help. Other than that its a fun great company to work .

    Advice to Management

    Great place to store be a sales associate as well as management.

  8. "MetroPCS Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager (Corporate Store) in Atlanta, GA
    Current Employee - Assistant Store Manager (Corporate Store) in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than 5 years)

    Pros

    Great enviorment if you love sales and cellphones

    Cons

    Middle management does not connect will with other employees very high influence and too much trust put in their store managers. Which is great if you have a good store manager. Bad if you have a bad store manager

    Advice to Management

    Area Managers need to spend a whole working day out on the sales floor to see what really happens. This way when training is implemented its done through experience and not theory.


  9. Helpful (1)

    "Metropcs New England Market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager (Corporate Store)
    Former Employee - Assistant Store Manager (Corporate Store)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MetroPCS full-time (Less than a year)

    Pros

    The core management team is assembled with seasoned veterans of the wireless industry who know how to shape a market and employees

    Cons

    The rule of thumb is gross activation at any cost if your a problem but you produce continue to be a problem regional management will not discipline you or fire you they would rather reprimand retail managers than a trouble making rep - if you should have moral value and stand up for something they will say you are here at will and here's your final paycheck - there's no true work life balance your expected to work , yes it's retail so know what you are saying yes to.

    Advice to Management

    don't go against the grain and get results they will praise you - go down in metrix and your a number that can be replaced - stay on their good side


  10. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager (Corporate Store) in Miami, FL
    Current Employee - Assistant Store Manager (Corporate Store) in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MetroPCS full-time (More than 8 years)

    Pros

    Fun work environment and excellent benefits including healthcare, 401k, stock options.

    Cons

    Not enough room for growth until recent merger.