MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated November 16, 2017
586 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
MetroPCS CEO Thomas Keys
Thomas Keys
81 Ratings

586 Employee Reviews

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Pros
  • great benefits on things like phone bill, healthcare, 401k, stock, etc (in 27 reviews)

  • Easy going work environment with occasional rushes (in 26 reviews)

Cons
  • no benefits commission is lacking and pay is desirable slow business (in 31 reviews)

  • very low pay rate with no benefits (in 24 reviews)

More Pros and Cons

  1. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetroPCS full-time

    Pros

    Weekly Pay. Strong schedule. Early holiday releases.

    Cons

    No sick pay, no benefits,

    Advice to Management

    Needs Benefits.


  2. "Working @MetroPCS is fun! Hands down the best phone company ever. Easy to sell."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working @MetroPCS is fun! Hands down the best phone company ever. Easy to sell.

    Cons

    I didn't have many problems. You do get your occasional irate customer, but thats not to be worried about.

    Advice to Management

    Show your team that you are there for the people who have the best work ethic.

  3. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than 10 years)

    Pros

    It is a family environment, with great benefits. Each employee work together as a team to achieve goals. A lot of fun and competitive culture.

    Cons

    People often think of us as the little guy, but we are the same if not better than most of the competition.

    Advice to Management

    Work hard, make a statement and think outside the box. By creating new ways to achieve sales, this will make you stand out among your peers.


  4. "metropcs life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at MetroPCS full-time

    Pros

    commission
    team orientated

    Cons

    standing up all the time


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Birmingham, AL
    Current Employee - Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Very flexible hours and good pay and also good benefits

    Cons

    sometimes there are those 11 hour shift days too much work

    Advice to Management

    not much


  6. "Amazing culture, people and customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than 3 years)

    Pros

    Great Benefits, culture & team. A business model that's been running strong for 15 years

    Cons

    Fast paced and ever changing. Not necessarily a con, I find the atmosphere rewarding and challenging however it's not for everyone.

    Advice to Management

    Remain nimble and competitive and we'll continue to win! Thanks for the leadership and values you bring.


  7. "salesrep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetroPCS (More than a year)

    Pros

    hours nice and long fast.

    Cons

    The commission structure is really bad.

  8. "good job for in between other jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Sacramento, CA
    Current Employee - Sales Representative in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    good hours and steady pay

    Cons

    customers and training needs to be updated


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Base pay plus commission so there's no limit to how much you can get paided

    Cons

    Unrealistic goals and business strategies
    No benefits

    Advice to Management

    Stop blaming employees for lost of sales when you are competing against the online market. Nobody want to come in to a store paying 3x the amount for a cheap phone accessory, when Amazon and Wal-Mart are selling the same thing for less.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Lead Sales Associate
    Current Employee - Lead Sales Associate

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    It's a great atmosphere to work in.

    Cons

    The only con is the pay is not that good.


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