MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated September 10, 2017
145 reviews

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4.0
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Recommend to a friend
Approve of CEO
MetroPCS CEO Thomas Keys
Thomas Keys
17 Ratings

145 Employee Reviews

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Pros
  • great benefits on things like phone bill, healthcare, 401k, stock, etc (in 27 reviews)

  • Easy going work environment with occasional rushes (in 26 reviews)

Cons
More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Corona, NY
    Current Employee - Sales Associate in Corona, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS part-time

    Pros

    I really want to work for this company to help it grow more then what it already has

    Cons

    Really don't have any downfalls to share

    Advice to Management

    Help employees more


  2. "Pretty good for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MetroPCS part-time (More than a year)

    Pros

    Handling and learning about the latest mobile technology
    Pretty smooth job

    Cons

    Inventory shortages
    Customers forget passwords all the time.
    Giving out flyers is not fun.

    Advice to Management

    Keep it smooth.

  3. "Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS full-time

    Pros

    Self growth and many opportunities to learn.

    Cons

    Not much change for promotion.

    Advice to Management

    Open more doors for employees.


  4. "My Experience Working For A Privately Owned MetroPCS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Bloomfield, CT
    Former Employee - Store Manager in Bloomfield, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at MetroPCS full-time (More than a year)

    Pros

    It has & was a wonderful experience working with The DDTech Group LLC/Metro PCS as I had the pleasure to work, meet & serve a diverse group of people. Customers became friends & Co-workers became family.

    Cons

    The rapid expansion was not thought through properly & left more than a dozen of us unemployed with out prior notice.

    Advice to Management

    If you want to succeed in the future you should first take the time to establish the business before purchasing any more stores. Thanks for the opportunity & learning experience D. Pilkington, J. Jose & H. Ortiz


  5. "Store Manager / Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPCS part-time

    Pros

    - Flex Time
    - Decent Pay
    - Friendly Work Environment
    - Horizontal Work Structure

    Cons

    - Low Commission %
    - Have to upsell to make a decent commission
    - Training new employees can be challenge depending on the employee


  6. "good for entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at MetroPCS full-time (More than a year)

    Pros

    no experience necessary to get started working

    Cons

    lots of pressure from corporate
    retail hours, working on weekends


  7. "Different Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fall River, MA
    Former Employee - Sales Associate in Fall River, MA
    Doesn't Recommend

    I worked at MetroPCS full-time (Less than a year)

    Pros

    The interaction with customers, the diversity and the problem solving when necessary.

    Cons

    It is more built like a highschool. Lots of advantage being taken with the whole freedom of speech thing.

    Advice to Management

    New Management

  8. "Customer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good schedule, easy job to build off

    Cons

    The pay, not getting commission


  9. "9/10"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Norfolk, VA
    Former Employee - Store Manager in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS full-time (More than 3 years)

    Pros

    Pay rate increases frequently based upon performance, commissions, excellent training, webinars and emails always sent to ensure success.

    Cons

    Working at a franchised MetroPCS did not allow for much room to grow and climb the corporate chain.

    Advice to Management

    Keep work and personal life separate.


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at MetroPCS full-time (More than 3 years)

    Pros

    Good money. Inside A/C.

    Cons

    No benefits. Long hours and no vacation time.


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