MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated January 6, 2017
126 reviews

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4.0
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MetroPCS CEO Thomas Keys
Thomas Keys
8 Ratings

126 Employee Reviews

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Pros
  • Great Benefits , variety of contest (in 24 reviews)

  • Challenging work environment that allows for individual impact (in 21 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Houston, TX
    Current Employee - District Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent pay and room for advancement

    Cons

    Long days but thats it


  2. "retail sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice place friendly coworkers forreal

    Cons

    bad
     customers man forrel frorra

    Advice to Management

    keep it up


  3. "Great experience! Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Leader in Kennesaw, GA
    Current Employee - Retail Sales Leader in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than 3 years)

    Pros

    Bonus opportunities & learning opportunities. (It depends on the store you decide to work at). Overall great experience working for MetroPCS.

    Cons

    No set schedule & holidays can get crazy. You have to have a lot of patience with both clients & associates.

    Advice to Management

    Need good people skills & open to random hours


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Levittown, PA
    Former Employee - Sales Associate in Levittown, PA
    Recommends
    Positive Outlook

    I worked at MetroPCS (More than a year)

    Pros

    A good fun job. Very easy to sell and explain to customers. Products and plans are very fair for customer. Being a prepaid company you aren't locking people in or getting them with contracts.

    Cons

    Not lot of opportunity to move up. The corporate people are just in and out not very interactive. It all depends on the franchise owner you work for.

    Advice to Management

    Not much just take care of the employees, expand the business reach into different markets. They definitely need to reach more people about the service.


  6. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flyer Distributor in Brooklyn, NY
    Former Employee - Flyer Distributor in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetroPCS part-time (Less than a year)

    Pros

    it was a comfortable enviroment

    Cons

    i had to be outside and during the time i was working there it was cold

    Advice to Management

    keep doing what you're doing


  7. "Senior Account Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Services Representative in Riverview, FL
    Current Employee - Senior Account Services Representative in Riverview, FL
    Recommends
    Positive Outlook

    I have been working at MetroPCS full-time (More than 5 years)

    Pros

    Great service and products, pays well per industry standards, life work balance

    Cons

    Management needs to rain in the rouge Authorized Dealers that are ruining their their brand name and customer base. Taking too long to make changes as need it.

    Advice to Management

    Focus on customers first, hold Dealers accountable


  8. Helpful (1)

    "Desktop Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome Company to work for before purchased by T-Mobile

    Cons

    Not so good to work for post purchase of T-mobile.


  9. "Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Pay is great good hours

    Cons

    Deductions on pay check and not knowing


  10. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Philadelphia, PA
    Current Employee - Retail Sales Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at MetroPCS full-time (More than 5 years)

    Pros

    Benefits, making money, the potential to always move up in the company.

    Cons

    have to work weekends and sometimes it just becomes a routine.


  11. "It's an okay job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good hours, commission, contests to win more money

    Cons

    Pay is low, don't really get a discount on products



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