MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated September 12, 2017
132 reviews

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5.0
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Approve of CEO
MetroPCS CEO Thomas Keys
Thomas Keys
32 Ratings

132 Employee Reviews

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Pros
  • great benefits on things like phone bill, healthcare, 401k, stock, etc (in 27 reviews)

  • Easy going work environment with occasional rushes (in 26 reviews)

Cons
More Pros and Cons

  1. "Working with Metro PCS is awesome because you get commission, great benefits, PTO, lots of discounts and perks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in San Leandro, CA
    Former Employee - Retail Sales Representative in San Leandro, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetroPCS part-time (More than 3 years)

    Pros

    The best reasons are for the wonderful incentives/bonuses we receive during a selling period and the work is not too stressful to learn.

    Cons

    Management and promotions are most challenging because without great leader there is no drive to working as a team. Our commission is based of off team effort and promotions are more than less likely selected candidates from outside of your store with no chance of promotion offered within.

    Advice to Management

    Work as a team with your employees and don't make is seem as if you own the place and spout out commands. A manager who can provide encouragement to your employees are great managers to work with.


  2. "MetroPCS dealers are not MetroPCS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Richardson, TX
    Former Employee - Accountant in Richardson, TX
    Recommends
    Approves of CEO

    I worked at MetroPCS full-time (More than 5 years)

    Pros

    MetroPCS corporate is a great place to work. It was rated on the 100 top best places to work for a couple of years.

    Cons

    Many people who had work for the MrtroPCS stores clsim that it is a bad place to work. However, it is an authorized dealer but it is not belong to MetroPCS.

    Advice to Management

    Actually is an advice to MetroPC authorize dealer stores employes. They need to clarify when doing the review.

  3. "Great small company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TPM in Dallas, TX
    Former Employee - TPM in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS (More than 3 years)

    Pros

    Fabulous place to work with people.

    Cons

    Company was merged with T-Mobile so headquarters moved.

    Advice to Management

    Nothing. I loved it.


  4. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MetroPCS full-time

    Pros

    everything its okay i guess

    Cons

    nothing i guess its cool


  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS part-time

    Pros

    good work enviroment is great

    Cons

    the pay grade is not enough

    Advice to Management

    n/a


  6. "Sr Field Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Field Marketing Manager in Philadelphia, PA
    Current Employee - Senior Field Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than 3 years)

    Pros

    Exciting. New challenges every day

    Cons

    Need to move for advancement


  7. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Greenwood, SC
    Current Employee - Store Manager in Greenwood, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    I have been working with the company for about a year now and I love the company they are a great company to work for and they make sure that there team is fully taken care of.

    Cons

    I dont have any

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS part-time (More than a year)

    Pros

    great benefits on things like phone bill, healthcare, 401k, stock, etc. Decent pay.

    Cons

    Customers are mad, crazy, 90% of the time in the wrong. Honestly though you just have to remember that this is your job so you really have no right to complain just man up so this really shouldn't be a con but it is.

    Advice to Management

    My management was great however i worked for corporate and not a authorized dealer.


  9. "Sales Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetroPCS part-time

    Pros

    Flexible work schedule and commission on sales.

    Cons

    Depending on location commission is lower than other phone retailers.


  10. "Sr Account Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time

    Pros

    Relationship building. Extensivew Operational focus

    Cons

    opportunity for advancement in the company


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