MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated November 30, 2017
592 reviews

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592 Employee Reviews

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Pros
  • It is a family environment, with great benefits (in 30 reviews)

  • Easy going work environment with occasional rushes (in 26 reviews)

Cons
  • no benefits commission is lacking and pay is desirable slow business (in 32 reviews)

  • very low pay rate with no benefits (in 24 reviews)

More Pros and Cons

  1. "salesrep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetroPCS (More than a year)

    Pros

    hours nice and long fast.

    Cons

    The commission structure is really bad.


  2. "good job for in between other jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Sacramento, CA
    Current Employee - Sales Representative in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    good hours and steady pay

    Cons

    customers and training needs to be updated

  3. "The most awful experience of a life time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Paducah, KY
    Current Employee - Key Holder in Paducah, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    The pay was okayish I barely had full hours. The environment was decent could of been better. Some friendly coworkers.

    Cons

    The manager was racist accusing all the black employees of stealing, Couldn’t really do my job because the manager was making accusations about me stealing.

    Advice to Management

    Don’t hire racist to avoid discrimination lawsuits


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Base pay plus commission so there's no limit to how much you can get paided

    Cons

    Unrealistic goals and business strategies
    No benefits

    Advice to Management

    Stop blaming employees for lost of sales when you are competing against the online market. Nobody want to come in to a store paying 3x the amount for a cheap phone accessory, when Amazon and Wal-Mart are selling the same thing for less.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Lead Sales Associate
    Current Employee - Lead Sales Associate

    I have been working at MetroPCS full-time (Less than a year)

    Pros

    It's a great atmosphere to work in.

    Cons

    The only con is the pay is not that good.


  6. "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS full-time

    Pros

    work-life balance and good pay

    Cons

    not enough commission or benefits


  7. "not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at MetroPCS (Less than a year)

    Pros

    room to make commission

    Cons

    its impossible to get a discounted phone

  8. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alterman and Associate in Marietta, GA
    Former Employee - Alterman and Associate in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS part-time (Less than a year)

    Pros

    Friendly, love to learn new stuff

    Cons

    Shy when I don't understandd what to do


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetroPCS full-time

    Pros

    See new faces every day

    Cons

    Bad hours, terrible people skills management

    Advice to Management

    Is best too give your employees some kind of incentive to provide quality service


  10. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in San Francisco, CA
    Current Employee - Marketing Coordinator in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Fair Pay, Awesome PTO and benefits, great atmosphere

    Cons

    No complaints, it can be stressful like any job


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