MetroPCS Reviews | Glassdoor

MetroPCS Reviews

Updated May 22, 2017
510 reviews

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510 Employee Reviews

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Pros
  • Great Benefits , variety of contest (in 26 reviews)

  • Great people, high paced work environment (in 24 reviews)

Cons
More Pros and Cons

  1. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Laredo, TX
    Current Employee - Assistant Store Manager in Laredo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    great environment with coworkers, management needs to step up a little more.
    Easy, not your fault to have certain scores, however you're part of the biggest responsibility.

    Cons

    Slow sometimes, Target market is really rude, and people seem to think that you HAVE to do things for them besides selling.

    Advice to Management

    Too easy going


  2. "Overall fun experience. Great Manager after a series of not so good ones. Awesome team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Consultant in Philadelphia, PA
    Former Employee - Wireless Sales Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MetroPCS full-time (More than 5 years)

    Pros

    Good benefits
    Not as stressful as other wireless companies.
    Lots of PTO

    Cons

    It's retail. Self explanatory. Difficult clients sometimes. Upper management tends to micro manage things.

    Advice to Management

    Stop micro managing! Promote from within.


  3. "MetroPCS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fort Worth, TX
    Current Employee - Store Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Great working environment and great people

    Cons

    Long Hours and Long Days


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  5. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Myrtle Beach, SC
    Current Employee - Manager in Myrtle Beach, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Great people, high paced work environment.

    Cons

    Long hours, and work almost always by yourself


  6. "Knowledge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Hours of operation are very flexible

    Cons

    Operating System can be a bit more at times

    Advice to Management

    None


  7. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Milwaukee, WI
    Former Employee - Account Manager in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MetroPCS full-time (Less than a year)

    Pros

    Great pay and benefits. Great vehicle reimbursement program. Stable company. Great stock grants. 401k match, employee stock purchase program, employee discounts

    Cons

    HORRIBLE culture, at least in my culture. Terrible corporate politics and gossip is encouraged. Human Resources is horrendous. They focus 100% on protecting the company and not the employee. Retaliation is allowed as well as employee sabotage. Worse company I've ever worked for. Totally not worth the money, at least in the market I worked in. Very immature place to work. You will regret working here.

    Advice to Management

    Watch your market leaders. They are opening you up to lawsuits. Human Resources needs an overhaul. No protections for the employee and no due diligence is done before approving corrective action


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPCS full-time (More than a year)

    Pros

    Flexible hours
     progressive environment
     opportunity for growth

    Cons

    Commission based on monthly sales
    each manager or franchise owner handles stores differently


  9. "Sales person"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Representative in Brooklyn, NY
    Former Employee - Sales Representative in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS full-time (Less than a year)

    Pros

    Everything is good at work every body is happy with our services

    Cons

    The customer's sometimes want to do too much at a place of business

    Advice to Management

    None let's keep doing this good job tomorrow


  10. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Rockford, IL
    Former Employee - Store Manager in Rockford, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MetroPCS full-time (More than a year)

    Pros

    learned alot about phones had a great team to work with lots of room for advancment in compant

    Cons

    very long work weeks and no hoilday pay


  11. "nice job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Las Vegas, NV
    Former Employee - Sales Representative in Las Vegas, NV

    I worked at MetroPCS (Less than a year)

    Pros

    overall easy job with nice coworkers

    Cons

    there weren't really any downsides


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