MetroPlus Health Plan Reviews | Glassdoor

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MetroPlus Health Plan Reviews

Updated February 20, 2018
97 reviews

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2.6
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Dr. Arnold Saperstein
27 Ratings

97 Employee Reviews

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Pros
Cons
  • Upper management are kept in place although their departments and people are failing at their tasks (in 7 reviews)

  • You are surrounded by people of questionable intelligence and character and there is so much buffoonery among the c-level execs (in 5 reviews)

More Pros and Cons

  1. "Solid, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MetroPlus Health Plan full-time

    Pros

    Benefits: vacation and sick leave, pension, improving communication structure. I found my coworkers to be courteous and pleasant.

    Cons

    Keep communicating to employees so no one is left to wonder, speculate, or create rumors about things the company is doing.


  2. Helpful (1)

    "MetroPlus Health Plan Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time (More than 5 years)

    Pros

    MetroPlus Health Plan provided me with opportunities for professional growth. I love the cultural diversity.

    Cons

    In general, I am satisfied with being a MetroPlus employee.

    Advice to Management

    More mentoring programs

  3. Helpful (2)

    "Metro Plus is filled with great opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    MetroPlus Health Plan has opened many doors for me. It has allowed me to grow as a professional and that is something I am very grateful for.

    Cons

    We are known as a "Medicaid" plan but we offer much more than that. We not only serve Small Businesses and provide them with Health Insurance but we also Provide MetroPlus Gold to all City Employees.

    Advice to Management

    Change is always good and fruitful. It should be supported and encouraged.


  4. "Manage provider claim inquiries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Manager in New York, NY
    Current Employee - Claims Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MetroPlus Health Plan full-time (More than 10 years)

    Pros

    The vacation, sick time and holiday benefits are pros of this organization. The work relations developed are often binding and meaningful.

    Cons

    There is little room for advancement, often there is no communication between middle management and the chiefs so that valuable information about system flaws and the impact on the provider network are rarely communicated.

    Advice to Management

    The people who are physically producing and moving the inventory are the ones most knowledgeable about the providers' needs and system flaws.


  5. "RN care manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    Benefits are very good. Location is fine. working with a group of very dedicated RNs and Care Manager Associates. Working with Pleasant MDs

    Cons

    Management is awful. Leadership is awful. We work like robots under the command of inefficient leaders. Non clinicians supervising clinicians,

    Advice to Management

    My advice to management is to oversee what is going on throughout the days in the actual work office. Should make changes to reflect a work place ta


  6. Helpful (1)

    "Medical Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at MetroPlus Health Plan full-time (More than 5 years)

    Pros

    Mission based Health plan looking to grow

    Cons

    City bureaucracy and salaries. People are stressed.

    Advice to Management

    Value the workers


  7. "TOXIC ENVIRONMENT!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    Pay and benefits that is ALL ( my manager and my team)

    Cons

    Where do I begin?? I have never encountered such a hostile environment. So much hate and pettiness from grown folks that are upset because they have not moved up in their positions. The older the more bitter they are it's so sad! They will monitor every move you make just so they can go run with it and hope to get you in trouble with upper mgmt... or they will taunt you to see if they can provoke you. Pure madness stay AWAYyyyyyyyyyyyyyyy

    Advice to Management

    Take the trash out and protect your good employees from the toxic ppl that are miserable. They need to GO.

  8. Helpful (2)

    "Change Takes Time and Comes with Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    --CEO is open-minded to the latest thought leadership, new ways of approaching strategy, communication, and methods to improve organizational culture
    --Overall, managers are self-motivated and dedicated to the work they do here and committed to improving the workplace experience for their staff
    --Many employees are genuinely dedicated to serving those communities that are often forgotten or left behind (mission oriented)

    Cons

    --Politics: City Hall and Parent Company make things difficult at times
    --Overzealous and unreasonable Union protection of incompetent employees hurts the organizational performance and morale of higher performing employees
    --Silos in communication and team mindset

    Advice to Management

    --Be proactive in breaking down the silos yourself and setting an example for your staff (sometimes you have to be the one to extend your hand first)
    --Have an org-first mentality (not a department or division-first mentality)


  9. Helpful (1)

    "Value your staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    No opinion of CEO

    I have been working at MetroPlus Health Plan full-time (Less than a year)

    Pros

    City Job, Great benefits, Pension Plan

    Cons

    Low salary
    micromanagement
    no consideration for people's time

    Advice to Management

    Believe in your staff


  10. Helpful (2)

    "Lacks leadership"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at MetroPlus Health Plan full-time

    Pros

    Establish company under Hospitals and Corporations

    Cons

    Lack of support to employees


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