MetroPlus Health Plan Reviews | Glassdoor

MetroPlus Health Plan Reviews

Updated September 8, 2018
117 reviews

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3.4
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Dr. Arnold Saperstein
41 Ratings

117 Employee Reviews

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Pros
  • "Great benefits : health care for employees / union benefits / 401K / NYCERS" (in 14 reviews)

  • "City job, good benefits, good people" (in 13 reviews)

Cons
  • "A work from home policy would be nice icing on the cake" (in 4 reviews)

  • "terrible upper management staff" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "esr 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Representative in Brooklyn, NY
    Current Employee - Marketing Representative in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time (More than 5 years)

    Pros

    Metroplus gave me the opportunity to learn and grow with in the company also to provide excellent service to others,I been so lucky to learn from the best their vision of business and loyalty to their clients and employees is admirable.
    Metroplus is always trying to improve and be the best in business

    Cons

    I would not be able to find a reason to dislike Metroplus however , the distance for me is a bit of problem .

    MetroPlus Health Plan Response

    Jun 4, 2018 – Director of Employee Relations

    Thank you for your thoughtful review! We are pleased to hear that you’ve had a great opportunity to learn and grow with us. Feedback from our employees helps us to grow and improve the company for... More


  2. Helpful (2)

    "Claims Examiner"

    StarStarStarStarStar
    Current Employee - Claims Examiner in New York, NY
    Current Employee - Claims Examiner in New York, NY

    I have been working at MetroPlus Health Plan full-time (More than 10 years)

    Pros

    Health benefits are yours after 10 years

    Cons

    Promotions are limited. Promote from within

    Advice to Management

    Stop promoting people, without experience

    MetroPlus Health Plan Response

    Sep 4, 2018 – Director of Employee Relations

    Thank you so much for your 10 years' of service to us -- we're thrilled to have you! We'd also like to thank you for taking the time to leave us a review. Feedback from employees helps us grow and... More

  3. "Assistant Director"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MetroPlus Health Plan full-time

    Pros

    - No longer being there!
    - City Benefits (Pension)

    Cons

    - Hiring/promoting unqualified staff (Messes up the flow of the good things that are happening at the company)
    - Too much favoritism
    - Staff complaints are not handled confidentially
    - Gossip and rumors are rampant
    - Big egos from some management staff
    - Not being able to retain good workers

    Advice to Management

    Listen more thoroughly to staff complaints. Always ask both parties what is happening in a situation. Do not just believe other's words because of a title they may have. Respect goes a very long way.

    MetroPlus Health Plan Response

    Sep 11, 2018 – Director of Employee Relations

    Thank you for taking the time to give us feedback. We're sorry to hear that you didn't have an enjoyable experience with us. Responding to employees’ concerns and thoughts should absolutely be a top... More


  4. "Marketing Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time (More than a year)

    Pros

    Flexibility with your work schedule

    Cons

    Lot of complacent employees since it’s a city agency

    Advice to Management

    Listen to your employees. They may actually have some insight.

    MetroPlus Health Plan Response

    Jul 23, 2018 – Director of Employee Relations

    Thank you for taking the time to give us feedback. We're glad to hear that you enjoy the flexibility with your work schedule. We'd like to hear from you directly to talk more specifically about your... More


  5. Helpful (2)

    "It has been a great experience for me a little different but good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    One thing I do like is that the health benefits are excellent
    It’s a good company to work for

    Cons

    No comments at this time

    Advice to Management

    In my department some of them need to get it together that’s all I’ll say

    MetroPlus Health Plan Response

    May 29, 2018 – Director of Employee Relations

    Hi there, thank you for taking the time to leave us a review. We’re happy to hear that so far you’ve had an enjoyable experience with us! Feedback from all of our employees helps us grow and improve... More


  6. Helpful (2)

    "Marketing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    metroplus is City job, with great benefits.it has great pension and retirements benefits are great as well

    Cons

    I been with the company for almost 5 years. Just the salary is slightly less then other companies. It's probably because it's under city. I really enjoy being here.

    Advice to Management

    Metroplus already has annual and bi-annual review process, therefore they are top of their quality of jobs

    MetroPlus Health Plan Response

    May 29, 2018 – Director of Employee Relations

    Thank you for leaving us a stellar review -- we’re very flattered! We are pleased to hear that you’ve had a great experience with us for the past five years! We’re always here if you need anything... More


  7. Helpful (1)

    "Data Analyst Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst Intern in New York, NY
    Current Employee - Data Analyst Intern in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MetroPlus Health Plan part-time (Less than a year)

    Pros

    flexible time, nice supervisor, nice coworkers, good company culture, responsible IT staff

    Cons

    not organized, poor office infrastructure, inactive working environment, slow communication efficiency, no internet

    MetroPlus Health Plan Response

    May 14, 2018 – Director of Employee Relations

    We are pleased to hear that you’ve had a great experience with us! Feedback from our employees helps us to grow and improve the company for all.

    If there’s anything else you’d like to share with... More

  8. Helpful (3)

    "Quality Management Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time (More than a year)

    Pros

    Motivated and skilled coworkers. I have the good fortune working with an amazing team. My Senior Director, Executive Director and the CMO are really knowledgeable and hardworking. They inspire me at work, provide timely feedback, and support me to take on new challenges. I truly enjoy working here.

    Cons

    Information Technology/ MIS should work on offering more competitive technologies within the organization and a possibility to work from home.

    MetroPlus Health Plan Response

    May 7, 2018 – Director of Employee Relations

    Hey there, we are pleased to hear that you love working with us and your motivated and skilled coworkers! Feedback from employees like you helps us to grow and improve the company for all.

    If... More


  9. "Unusual Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time (More than 5 years)

    Pros

    Genuine compassion from hardworking, excellent co-workers, managers and up - there is an altruistic streak that is rarely seen these days; diverse and stable environment; advancement is certainly possible and encouraged.

    Cons

    Not for everyone; high level strategies can sometimes not make it all the way to the worker level; New York City bureaucracy can be challenging to deal with at times

    Advice to Management

    Work on differentiating MetroPlus from the rest of the City infrastructure; this includes how it can best be integrated to work with the rest of the City infrastructure as well.

    MetroPlus Health Plan Response

    Apr 18, 2018 – Director of Employee Relations

    We are pleased to hear that overall, you enjoy working with us. Thank you for taking the time to leave us a review. Feedback from employees like you helps us to grow and improve the company for... More


  10. Helpful (1)

    "Great Career Development/Succession Planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetroPlus Health Plan full-time

    Pros

    Besides the access to great benefits, and job security. One of many pros for working at MetroPlus Health Plan is the career development and succession planning. This organization is great for an individual, very much like myself, who is always up for a new challenge. Here at MetroPlus there is an intellectual challenge that many people seek when looking for a job/career. There's also flexibility in moving from technical roles to project management roles. At the same time, if you'd like to become an expert in something , this is a great place to start! The leadership genuinely cares about your growth, and wants to shine as one. The work environment is extremely diverse, and makes you feel like you are apart of a blended family.

    Cons

    Compensation isn't based on market value. You may like doing a job everyday, but may not be compensated for it.

    MetroPlus Health Plan Response

    Apr 17, 2018 – Director of Employee Relations

    We are pleased to hear that you’ve had a positive experience working with MetroPlus! Feedback from our employees helps us grow and improve the company for everyone, and we’re glad that you took the... More


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