Metrolinx Reviews | Glassdoor

Metrolinx Reviews

Updated February 18, 2017
57 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Metrolinx President & CEO Bruce McCuaig
Bruce McCuaig
27 Ratings

57 Employee Reviews

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Pros
Cons
  • If you are from private sector you will find it really slow (in 5 reviews)

  • back in the days of the Bob RAE government i was laid off fro full time to part time a number of times (in 3 reviews)

More Pros and Cons

  1. "Best company I have ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, wonderful co-workers, room for advancement, always recognized for a job well done, best job I've ever had, only left due to relocating

    Cons

    I do not have any cons. Great company.


  2. "only promotes females to mgmt, processes have gone out the window in favour of cronyism and unqualified candidates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Metrolinx full-time (More than 5 years)

    Pros

    Benefits, work life balance, job security, was a place that really cared in the past, does a great public service, frontline is awesome, processes in place on the books are ironclad but they are being bent too much by upstarts and those who circumvent process for their own gains and end.

    Cons

    Bloated management (everyone is a manager and none of them do any work), executive fail to listen to satisfaction survey results and instead of remedying issues give themselves large raises, hiring processes interfered with by directors so why do they even do score sheets in interviews, loudest mouth usually trumps reason, many knowitalls, poor compensation for veteran employees,

    Advice to Management

    Value loyalty, promote from within based on merit consider a program like bamboo hr to remove nepotism and promote properly, compensate long term staff fairly, listen to satisfaction survey results and get off your high horse


  3. "Great work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metrolinx full-time

    Pros

    Great work life balance - Employees are able to work from home from time to time. Managers give employees the autonomy to deliver.

    Cons

    Quality of work - There is very little design work available to actual employees. Most of the work is providing feedback on design changes.


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  5. "Human Resources"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Growing organization with very demanding mandate. Overall, dedicated staff doing their best to provide excellent service to the travelling public within the GTHA. Expanding lines of business offering a variety of challenging jobs.

    Cons

    Departments have varying cultures and work environment. Human Resources department experiencing high turnover. As with any job search, ensure thorough research is done to check alignment with your own professional/personal values.


  6. "Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plant Serviceperson I
    Current Employee - Plant Serviceperson I
    Recommends
    Approves of CEO

    Pros

    great advancement opportunities and great benefits

    Cons

    everything is pretty alright if you do your job.


  7. "Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Positive Outlook
    No opinion of CEO

    I have been working at Metrolinx full-time (More than 3 years)

    Pros

    Diversity of work and ability to work on large complex files.

    Cons

    Constant change in leadership and direction and lots of silos.

    Advice to Management

    Find ways to reduce work silos while encourage a more agile workforce.


  8. Helpful (1)

    "Life at Metrolinx"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Metrolinx full-time

    Pros

    Not many to be honest. Typical government agency that is more concerned with pandering to provincial and municipal government than doing what is right.

    Cons

    Everyone at Metrolinx works in silo's. Complete lack of leadership in management being able to unite the company to work towards common goals/objectives. The auditor generals report is a great example of the waste and incompetence that goes on at Metrolinx.

    Advice to Management

    Get back to the basics. Try getting along with one another, and start doing what is right, not what will get the provincial liberals re-elected.


  9. Helpful (1)

    "It's Government, it's Slow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Specialist in Toronto, ON (Canada)
    Former Employee - Risk Specialist in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metrolinx full-time (More than a year)

    Pros

    Great people depending on the department, good pay compared to the same level in private sector for junior staff. company is growing as they expand transit in Toronto. Free GO train for employees.

    Cons

    Very very slow. If you are from private sector you will find it really slow. Things take forever to get done. people can't make decisions without it going up the chain even then problems are not slow. Just creates more obstacles. Process are in the dark ages. Systems are out dated. People come and never move so people have been in a position for long time and opposed to change. Less movement at senior level. Pay sucks after you pass manager. Nepotism runs wild even if they say otherwise and favoritism comes first over skills and experience. All I can say is its government and pretty similar in all agencies and ministry.

    Advice to Management

    You need to fire the old timers and get skilled new blood who can make change and deliver the projects.


  10. "Senior Advisor on Regional Accessibility"

    Star Star Star Star Star
    Former Employee - Senior Advisor Regional Accessibility in Midtown Toronto, ON (Canada)
    Former Employee - Senior Advisor Regional Accessibility in Midtown Toronto, ON (Canada)

    Pros

    Great opportunities to work with staff from various divisions to collectively resolve issues of mutual concern. Lots of collaborative efforts and creativity was shared by working teams.

    Cons

    Not much latitude was given to some staff to approach their job requirements in ways that made sense to them. The skills and capacities of staff did not seem to be often acknowledged or embraced.


  11. Helpful (2)

    "I&IT - Face Palm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Metrolinx full-time

    Pros

    Free GO Transit
    OMERS pension
    Excellent benefits

    Cons

    1) There seems to be a complete absence of any sort of vision or strategic plan from an IT perspective. As a result, there is an inability to define requirements from the business, staff appropriately for projects or even determine the correct priority of different work. At a lower level, this translate into a frantic, disorganized environment as employees attempt to respond to constantly shifting priorities.
    2) For an organization that uses external consultants for most of the heavy lifting, vendor management is effectively non-existent. There seems to be no appetite to challenge vendors that are being obstinate, and ensure that the work they produce is of sufficient quality.
    3) Another side effect of having no vision or strategy is that the processes that govern how work is done are completely disjointed. There seems to be a lack of alignment between the different pillars of the I&IT department on how they are to work together, at a time when the pace of work is increasing significantly.
    4) There seem to be several individuals within the department at senior positions who are completely unqualified for their roles. They lack the maturity, administrative and strategic thinking skills to be senior managers. Frankly, a few of them have no business in any leadership role whatsoever.

    Advice to Management

    1) Having the CIO report to the CFO is a serious mistake. This structure means that I&IT will not receive appropriate attention from management. CIO should be on the management team.
    2) Define a vision and a strategy. Figure out what I&IT is supposed to do an then come out with a strategy to execute that vision. That will, in turn, determine staffing and process questions. Right now, the group is essentially reacting to the business.
    3) There are certain individuals there who should be terminated. I actually have no personal issues with them, and got along with them quite well, but they have no business leading an organization of this complexity and are not capable of effecting the necessary changes to make it successful.



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