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Metrolinx

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Metrolinx

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Metrolinx Reviews

Updated Nov 24, 2022

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Found 372 of over 532 reviews
3.6
67% Recommend to a Friend
63% Approve of CEO

Found 372 of over 532 reviews

3.6
67%
Recommend to a Friend
63%
Approve of CEO
Metrolinx President and CEO Phil Verster (no image)
Phil Verster
161 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good benefits and pension package(in 41 reviews)
  • "Good work life balance; interesting to be a part of change in the GTA(in 36 reviews)
  • "Great people and sense of community(in 35 reviews)
  • "Great pension plan(in 25 reviews)
  • "they have a good pay(in 25 reviews)
Cons
  • "Bloated management (everyone is a manager and none of them do any work), executive fail to listen to satisfaction survey results and instead of remedying issues give themselves large raises, hiring processes interfered with by directors so why do they even do score sheets in interviews, loudest mouth usually trumps reason, many knowitalls, poor compensation for veteran employees,(in 16 reviews)
  • "Senior leadership is more focused on winning interdepartmental battles than providing excellent product(in 14 reviews)
  • "They lack the maturity, administrative and strategic thinking skills to be senior managers.(in 13 reviews)
  • "Nepotism is still rampant.(in 6 reviews)
  • "Not enough training available, not enough capacity for learning.(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Metrolinx and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Go Transit

    Sep 4, 2020 - Customer Service Agent in Ontario, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    excellent salary. Uniforms. Great communication with supervisors

    Cons

    non to date trying their best during Covid19

    1 person found this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Great customer service

    Oct 10, 2022 - Secretary in Germany, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great family benefits and it also provide a great service for maternity leave

    Cons

    Not enough salary for the number of hours work

    Continue reading
    Be the first to find this review helpful
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  4. 2.0
    Current Employee

    No fully work from home anymore for IT

    May 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Colleagues are nice The benefits are ok

    Cons

    The company is forcing employees to go back yo the office at least 2 days a week even for IT department. Extremely high turnover. Favoritism at its highest level. The management is very narrow-minded to see how many employees are quitting their jobs at Metrolinx because they are so productive working from home while there some employees that are even living in other provinces and working fully remote and no rules are applied to them!!

    Continue reading
    5 people found this review helpful
  5. 3.0
    Current Employee

    It’s ok

    Feb 9, 2021 - Registered Nurse in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hours are good enough

    Cons

    There’s no flexibility In days off

    Continue reading
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  6. 1.0
    Former Employee, less than 1 year

    No thanks

    Feb 23, 2021 - Anonymous Employee in Charlotte C H, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and yea nothing else to say

    Cons

    Finesse finesse finesse I'm good

    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Best company I have ever worked for

    Oct 6, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere, wonderful co-workers, room for advancement, always recognized for a job well done, best job I've ever had, only left due to relocating

    Cons

    I do not have any cons. Great company.

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 3 years

    Thanks to everyone

    Nov 21, 2022 - Chief Executive Officer International 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, sorta lol ok ok, it’s pretty good, cooperation is lacking with many people, not necessarily their fault, it’s hard to keep motivated.

    Cons

    Mis-management prevails and so much favouritism and improper work schedules. Ok I’ll stop now as I don’t want to spoil your enthusiasm, go get your job, enjoy yourself and work hard you’ll be fine

    Continue reading
    Be the first to find this review helpful
  9. 3.0
    Former Employee, more than 10 years

    bureaucratic

    Nov 15, 2022 - Senior Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free train use for commuting. Pension. Vacation for long term employees.

    Cons

    Bureaucratic. Never ending. Concurrent and multi layered changes with no thought to impacts on employees. Put on a good show to employees and apply annually for awards for best place to work, but, it’s not the case.

    Continue reading
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  10. 4.0
    Current Employee, less than 1 year

    Work at Head Office

    Nov 4, 2022 - Administrative Assistant/Office Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mostly friendly colleagues / Training program is varied and numerous courses are available for those who want to acquire knowledge / Benefits and pension are very competitive

    Cons

    Advancement is slow / Many restructures / Work in silos

    Continue reading
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  11. 4.0
    Former Employee, more than 1 year

    Good place

    Nov 23, 2022 - Talent Acquisition Specialist in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People and support were decent

    Cons

    Pay, lack of work life balance

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 372 Reviews
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Metrolinx Reviews FAQs

Metrolinx has an overall rating of 3.6 out of 5, based on over 532 reviews left anonymously by employees. 67% of employees would recommend working at Metrolinx to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Metrolinx employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Metrolinx. This rating has decreased by -1% over the last 12 months.

67% of Metrolinx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Metrolinx 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Metrolinx to be career development, coworkers, benefits and the cons to be diversity and inclusion, senior leadership, management.

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Glassdoor has 532 Metrolinx reviews submitted anonymously by Metrolinx employees. Read employee reviews and ratings on Glassdoor to decide if Metrolinx is right for you.