Metromile Reviews

Pros

My team was completely revamped within 5 months and I love my team now. Great people, good work-life balance, decent leadership as far as I'm concerned. It's exciting to see things change for the better.

Cons

You'll always find cons if you're looking for them. Right now I'm satisfied with everything.

Pros

The product is truly differentiated, This creates tension in an industry as regulated and established as auto insurance. On the flip side, the product is extremely valuable to low-mileage drivers and it shows; those customers absolutely love Metromile. On the career side, it depends on the team. For a core role within the product/engineering orgs, there are legitimate opportunities to learn new things, challenge yourself, and grow.

Cons

Many common growing pains at any 300 person tech startup, attrition/turn over, changing roadmaps, etc. Recent, painful layoffs that cut deep (30%) to preserve the company's financial health. However, if I were looking at a potential job at Metromile, I wouldn't let the recent negative reviews (especially the spicy, lay-off related ones) dissuade me from pursuing an initial conversation or two at least before deciding for myself.

Pros

Laid back atmosphere and cool perks.

Cons

It is really worrying how much turn over they have in key positions. Managers, COO, CMO, all high turn over. The marketing team is basically all let go every year. The company wants to grow but there is something wrong at the top that key positions don't stay filled.

Pros

It's not that hard of a job.

Cons

2 weeks in to covid 19, they laid off 30% of team. Most everyone got 3 weeks severance and 1 month of health insurance. That's it. Some people had worked there 4+ years, some were execs...in a time when it would be impossible to find work they showed zero respect or compassion. Who would want to work for a soulless leadership like this? The company is failing, hard.

Pros

Great medical, great atmosphere, and cares about employees.

Cons

Does not offer 401k reimbursement at the moment.

Pros

- Good Pay - Fun culture - Enjoyable teammates - Ability to provide input - Management encouraged growth and did the best they could with what executives gave them

Cons

- All company issues are corrected using new technology instead of using typical business strategies, even if it requires a complete pivot in company goals - This resulted in a constant change in company direction/goals which made it very difficult to keep track - Input was not implemented very often - Switching to a hybrid, non commission sales model which negates the good pay

Pros

Overall nice and sharp people, fully stocked kitchen and free lunches, pleasant office, good work/life balance.

Cons

Top management doesn't seem to be able to make strategic decisions and stick to them for more than a couple months. Which means that the entire company's focus moves back and forth, with no clear north star. They solely rely on the product (and not marketing) to grow the business, which is unrealistic. That's too bad because the pay-per-mile insurance model is interesting and could be groundbreaking with proper directions and investment.

Pros

Relaxed and open culture at Metromile

Cons

no 401k match, too many priorities