Metromile Reviews

Pros

Awesome Culture Leadership that cares Amazing Benefits More transparency than most companies

Cons

They were bought by Lemonade . Completely different company that claims the same values as Metromile but does not practice them

Pros

a lot of fun projects

Cons

the merger lead to a lot of fun projects to be side lined.

Pros

Chill Environment with tasks done via sprints Cool Boss who just cares about you getting stuff done and not how/when

Cons

Lack of conformity Lack of Leadership vision Lack of Product Vision

Pros

Great people, teamwork, work life balance and passion for the company/product.

Cons

Soon to be acquired changed employee morale

Pros

Good team members to work with Good technologies to work with Good learning curve

Cons

No Cons as of now

Pros

Great benefits, hyper growth mode,

Cons

There are none at this time.

Pros

Ability to work from home. Good healthcare.

Cons

Management is so obsessed with keeping their jobs they’ve lost their moral compass.

Pros

DEI, in SF, Offices in US

Cons

Compensation, Growth opportunities, Culture, Leadership

Pros

-work from home -managers will help you out as much as they can

Cons

Everything. I had high hopes when I joined Metromile but not anymore. Work /life balance doesn’t exist. If you want to be current with your work expect to work at minimum 50 hours per week. That’s an extra two hours per day just responding to voicemails, returning emails, reviewing new claims, etc. Metromile is constantly short staffed on the claims side. They’re hiring model is broken. It takes 6 weeks to onboard a new hire and go through training and then once training is over, it takes months before the new reps are at full claim volume. The result is that the reps that are currently taking claims are getting more than they can handle and it’s burning us out. Management doesn’t care. The mentality is that claims reps should take as much as what’s thrown at them. If you break and quit, they’ll just find someone else. You can work your butt off and be completely current on your activities but the moment you fall behind you’ll be hearing about it. Unlimited PTO is a joke. The reality is that there’s no such thing as unlimited PTO because you have a job and they won’t let you take off as much time as you want. When you do need to use PTO it’s not uncommon that your request will be turned down because there’s not enough people working on the days you want to take off. The phone queue is unrelenting. They will constantly yell at you in slack channels to get back on the phones. It’s frustrating because some reps will put themselves in “away” for 2 hours at a time and none of the managers ever notice or do anything about it. Meanwhile you’re being forced to take calls on those reps claims. Working here has become exhausting. I’m at my braking point and no one notices how hard you’re working. How much time you have to put in just to be current. They notice only when you fall behind. They hardly ever show appreciation for their reps.

Pros

Company is a true leader in inovation with products and how employees are treated. Employees feel empowered to contibute in making Metromile the best company possible. Genuine leadership is demonstrated at all levels in my experinece. Very happy I joined Metromile!

Cons

Some uncertainty with joining Lemonade, which is to be expected.