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Metromile

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Metromile Reviews

3.9

72% would recommend to a friend

(243 total reviews)

Chief Executive Officer Dan Preston

Dan Preston

79% approve of CEO

Ratings by category

4.3

Diversity & Inclusion

4.2

Culture & Values

4.1

Work/Life Balance

4.0

Compensation and Benefits

3.9

Career Opportunities

3.8

Senior Management

Ratings distribution

5 stars

61%

4 stars

19%

3 stars

6%

2 stars

6%

1 star

7%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons

Ratings by Demographics

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Found 243 of over 248 reviews

Updated Sep 30, 2023

    1. 5.0
      Sep 21, 2023
      Actuarial Analyst
      Former Employee
      San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team Good team Good team

      Cons

      NA NA NA NA NA NA

      1. 4.0
        Jun 13, 2023
        Claims Specialist
        Former Employee, more than 3 years
        Tempe, AZ
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Metromile (prior to acquisition by Lemonade) was a hard-working, focused entity, and largely still is. Some great people were there, and the corporate culture, even post-layoffs due to the pandemic, was great.

        Cons

        Acquisition by Lemonade led to RIFs that are understandable (duplicate roles), but change is necessary for growth. Lost some truly good people in the process, many whom have, fortunately, landed on their feet elsewhere.

      2. Join the Metromile team
        See Our Latest Jobs
        1. 1.0
          Sep 30, 2023
          File Owner
          Former Employee, more than 1 year
          Tempe, AZ
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Remote / work from home / when in office can have beer or wine in office on Fridays

          Cons

          Pay, expectations and inventory too high for even experienced rep

          1. 5.0
            Jun 6, 2023
            Sales Manager
            Former Employee, more than 1 year
            Tempe, AZ
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Fun atmosphere, great people, and swell benefits

            Cons

            not much, work hard and play hard. Hard work pays off

            1. 3.0
              Aug 21, 2023
              Senior Executive Assistant
              Former Employee
              San Francisco, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              overall a nice place to work

              Cons

              no real complaints other than overall ineptitude

              1. 2.0
                Jun 9, 2023
                Claims Adjuster
                Former Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Reasonable flexibility. Normal claims role

                Cons

                Chronically understaffed. It’s a startup and has already been acquired by another startup.

                1. 4.0
                  Feb 7, 2023
                  Anonymous
                  Former Employee
                  San Francisco, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  People are nice and easy to work with

                  Cons

                  Struggling bottom line, hence the merger

                  1. 5.0
                    Jan 20, 2023
                    Snr. Manager
                    Current Employee, more than 3 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The technology adaptation The people management Work and life balance

                    Cons

                    Market insight from the leadership team

                    1. 4.0
                      Jan 15, 2023
                      Claims Representative
                      Former Employee, more than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Culture Growth Networking Company events Tech Savvy

                      Cons

                      Stressful High volume Working 40+ hrs No transparency from upper management Acquired by Lemonade

                      1. 4.0
                        Nov 28, 2022
                        Licensed Insurance Agent
                        Former Employee, more than 1 year
                        Tempe, AZ
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Team members are highly collaborative and more than willing to share the wealth of knowledge. Good pay and benefits package

                        Cons

                        Became more stressful as company went public then went through merger process. Moved to 100% remote model, information overload in slack with constantly changing processes and systems. Some people really enjoy that though

                      Viewing 1 - 10 of 243 Reviews
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                      Metromile Reviews FAQs

                      Metromile has an overall rating of 3.9 out of 5, based on over 248 reviews left anonymously by employees. 72% of employees would recommend working at Metromile to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Metromile employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Metromile. This rating has decreased by -1% over the last 12 months.

                      72% of Metromile employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Metromile 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Metromile to be senior leadership, career development, benefits and the cons to be management .

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                      Quality Review Analyst

                      Did i just shoot my foot today?? I had an interview and the HR asked me whats my current salary and how much im expecting in the role im applying for. I told her im on above 50s right now and Im looking for mid 60s to 70s. She said perfect! Did I undersell my self? I have 17 yrs of experience in retail, commercial ant mortgage banking. I well prepared how to answer this question but didnt happened as planned. The HR talks so fast that i got caught off guard.

                      0 Comments

                      Workforce Management Analyst

                      Interviewing at Goldman Sachs as a Workforce Specialist. Did the HR screening and then interviewed with direct manager + another specialist- behavioral questions/experience. Called me the next day to interview with Workforce Management Supervisor. I didn’t see much info but when I did Google I saw that it could either be a “fit” interview, or more technical. Any insight on what I might expect? 😭 Still in school and would die to just get in with GS to transition over later.

                      1
                      0 Comments

                      Project Coordinator

                      I have applied for a Graduate Financial Planning Analyst & and I have been invited for an assessment& interview, but when I looked back on the JD I have just noticed that they ask for a 2:1 degree , but I have a 2:2 ( due to some personal issues I had 3rd year) However in my CV the I didn’t mention my grade and during the application process I wasn’t asked. What do I do now? Just let the hiring manager know about directly or mention it during the interview first thing? Whats best solution?

                      2
                      3 Comments

                      Glassdoor has 248 Metromile reviews submitted anonymously by Metromile employees. Read employee reviews and ratings on Glassdoor to decide if Metromile is right for you.