Metropolitan Family Services Reviews | Glassdoor

Metropolitan Family Services Reviews

Updated September 20, 2017
40 reviews

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3.2
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Richard L Jones PHD
13 Ratings

40 Employee Reviews

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  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Worker
    Current Employee - Youth Worker

    I have been working at Metropolitan Family Services part-time

    Pros

    Simple and easy. Very nice people

    Cons

    As a summer youth worker the pay is terrible 8.25 is a no go


  2. "MFS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Family Services full-time

    Pros

    They will makes sure the doors stay open. They utilize various streams of revenue to maintain staff employment and services to communities.

    Cons

    Some sites have poor moral and can suck the energy from you. There are some senior supervisors that abuse their position.

  3. "Metro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Metropolitan Family Services full-time

    Pros

    This organization provides great services to the community.

    Cons

    Unrealistic goals for the CHA/ HUD contract.

    Advice to Management

    Establish realistic goals and provide real training (in writing).


  4. Helpful (2)

    "Good work, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I have been working at Metropolitan Family Services full-time (More than 3 years)

    Pros

    Salary and benefits are not bad, and the agency does good work

    Cons

    Management is completely subservient to the very conservative, micromanaging board. Leadership are incompetent, and don't communicate, and don't respect the people they manage. High turnover, yet rather than promoting their people they hire outsiders who feel they need to undo all of their predecessors' work to prove their value, so there's no room for growth.

    Advice to Management

    Grow a spine and stand up to the board. Hire competent leadership. Treat employees as if you trust them to do the jobs they were hired to do, not lackeys or worker bees.


  5. Helpful (4)

    "Confusion and mistrust at every level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Career Coach in Chicago, IL
    Current Employee - Career Coach in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Metropolitan Family Services full-time (More than a year)

    Pros

    Competitive wages
    Good health insurance
    Secure funding

    Cons

    Low worker quality
    Lack of direction from Management
    Poor training
    Petty and childish atmosphere
    Micro managing at its worst
    Poor benefits package
    Ever changing metrics and quantitative measurements
    Poor culture
    Low worker moral
    Mistrust between workers and management

    Advice to Management

    Listen to your workers. Visit sites more frequently to actually find out what is happening at them. Don't forget that your workers, like your clients, are people too. Also, you desperately need to improve your pool of workers.


  6. "Psychotherapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psychotherapist in Portland, OR
    Former Employee - Psychotherapist in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Metropolitan Family Services (More than 8 years)

    Pros

    Very supportive work environment and I loved doing therapy with people.

    Cons

    Not many. I can't thing of any right off.

    Advice to Management

    Go to your contract workers first when a staff position opens up.


  7. "Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Several opportunities to learn and own your own projects.

    Cons

    The lack of funding for nonprofits.

  8. "Site Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metropolitan Family Services full-time

    Pros

    Flexible Schedule and work life balance

    Cons

    Poor leadership team and favoritism in some centers


  9. "Supervisor was great! Kids are amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - After School Activity Leader in Milwaukie, OR
    Current Employee - After School Activity Leader in Milwaukie, OR

    I have been working at Metropolitan Family Services part-time (More than a year)

    Pros

    Supervisor was understanding, committed to supporting students, interested in culturally responsive support.

    Cons

    Difficulty collaborating with the school hierarchy.

    Advice to Management

    Make sure the level of training/education is matched with compensation.


  10. "Resource Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource Coordinator
    Current Employee - Resource Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metropolitan Family Services full-time

    Pros

    Very Flexible, Relaxed environment and a great place to work for a stepping stone. You receive a work phone and get compensated for milage.

    Cons

    Way to much paper work and meetings on top of all other requirement.


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