Metropolitan Museum of Art Reviews | Glassdoor

Metropolitan Museum of Art Reviews

Updated October 8, 2018
186 reviews

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3.2
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Metropolitan Museum of Art CEO and President Daniel H. Weiss
Daniel H. Weiss
13 Ratings

186 Employee Reviews

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Pros
  • "Great benefits even though compensation is not at a competitive level with the current market" (in 13 reviews)

  • "Good working environment and good health benefits" (in 9 reviews)

Cons
  • "low pay scale for anyone below upper management" (in 11 reviews)

  • "hierarchical; very little room for upward mobility" (in 9 reviews)

More Pros and Cons

  1. "Is a place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Metropolitan Museum of Art full-time

    Pros

    Surrounded by Art, Curators and special events, plus the beautiful building.
    Free access to other museums in the city.

    Cons

    I havent found any cons yet


  2. "Retail Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Metropolitan Museum of Art full-time

    Pros

    Good working environment and good health benefits

    Cons

    Salaries in general are slightly below the average

  3. "Used to be.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Art
    Friendly staff (for the most part)

    Cons

    Impossible to move up
    Disorganized
    Lack of communication
    Ambassadors are treated with little regard

    Advice to Management

    Think thoroughly before implementing so many changes at once, and try thinking about your employees


  4. "A Wasted Resource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Metropolitan Museum of Art full-time

    Pros

    Unfortunately, the only thing that comes to mind is the collection, which you can experience as a visitor.

    Cons

    I applied to 3 jobs while at the museum using the protocol written by HR for existing employees, never once so much as got an automated response or confirmation. The internal applicant prompt promises a response, this is published museum policy and it is not at all being followed. It's deceptive and damaging to employees. When I contacted HR I was told that there is no system in place to find internal applications. HR admitted to NO ONE ever viewing ANY of my materials. What an incredible waste of my time and how disrespectful to employees. The museum is only in service of their donors, the employees The museum is top heavy. Wages need to be better for employees, more support roles are needed and a better-staffed HR and competent HR department, that makes sure museum policy is followed. But how does that happen if the HR department is dysfunctional too begin with? This museum is a lost cause and anyone self-respecting person would apply to a different institution. Shame of the Met.


  5. "Nice place to work, very low pay rate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secuirty in New York, NY
    Current Employee - Secuirty in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Metropolitan Museum of Art full-time (Less than a year)

    Pros

    Meet and interact with people from all over the world.
    Extensive benefit package.
    Pension plan once vested (after 5 years)
    Extensive 403b with company match
    Free health care
    Often overtime for those who desire it.

    Cons

    Very low starting wages.
    Some rude supervisors.
    Some rude staff members.
    Sometimes find myself bored at the job.

    Advice to Management

    Give security guards more responsibilities. Some of them actually want to work and use their brains. Encourage those that you see has potential to move up in the ranks so that they feel there is opportunities within the organization and will not seek employment else where.


  6. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Metropolitan Museum of Art full-time

    Pros

    Union benefits, exposure to unparalleled culture, meeting people from all over the world

    Cons

    The job can be very tiring, and simultaneously very boring


  7. "Collections Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Assistant
    Former Employee - Collections Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Metropolitan Museum of Art part-time (Less than a year)

    Pros

    Access to a world class art collection.

    Cons

    There's a definite culture there and if you don't fit in, it's difficult to thrive and a manager who couldn't properly communicate expectations.

    Advice to Management

    Offer more support to new hires.

  8. "Beautiful Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Metropolitan Museum of Art full-time

    Pros

    The art. The staff. The experience.

    Cons

    Constant changes through out certain departments. Part time staff barely get anything


  9. Helpful (2)

    "Dream Career Turned Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Metropolitan Museum of Art full-time (More than 10 years)

    Pros

    The prestige of working for a world class art museum with the most beautiful art objects and environment. Rubbing elbows with some of the smartest and gifted people on the planet. The benefits are good for a non-profit and you can't beat the amount of vacation time. Employee sales and access to wonderful events. Made some really lasting friendships here!

    Cons

    No real opportunity for being upwardly mobile; low salary. Sycophants get hired and promoted while the intelligent, diligent, and hard-working get penalized. Nastiness and back-stabbing are rampant.

    Advice to Management

    Look to your employees, take seriously their grievances and address them. Don't brush concerns under the rug and or make "problem" employees disappear.


  10. Helpful (1)

    "Temporary Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Employee in New York, NY
    Former Employee - Temporary Employee in New York, NY
    Doesn't Recommend

    I worked at Metropolitan Museum of Art part-time (Less than a year)

    Pros

    You meet some cool people who come to the Museum.
    Some of the other employees are nice.
    The Met holiday party was fun.

    Cons

    They told me they were going to hire me as a permanent employee. The week before they got rid of me they said they were going to transfer me over into a permanent position really soon. The next week I notice my hours were cut and they told me that would be my last week because they couldn't afford the temps. My last day was my birthday. They are not transparent with their workers. The manager also lack communication with each other and with the employees. They really need to get on the same page as far as leadership. For example they will tell you to not give anyone a certain discount ever, and then one manager will get mad you didn't give someone a discount. They also would talk about people in front of us. They did not know I knew two girls who worked there also and they would talk about us and other employees in front of us. The one manager talked about one of the girls in front of the other girl not realizing they were sisters. Another one rolled their eyes at me behind my back in front of one of the girls I knew. They also play favoritism. They let certain employees draw and sketch things while the other employees have to work. They also gave one of my memberships to a permanent sales person because she was there longer, and she helped the lady find one thing. I helped this lady find more than one thing, and sold the membership to her. I did all this work and they told me i had to give it to this lady. They are not transparent, unprofessional, and mean.

    Advice to Management

    Quit with the favoritism! Communicate and be transparent with your employees. Get your management team together because everyone in management has totally different rules. No one communicates to each other.


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