Metropolitan Transit System, San Diego Reviews | Glassdoor

Metropolitan Transit System, San Diego Reviews

Updated August 31, 2017
33 reviews

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2.9
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Paul Jablonski
22 Ratings

33 Employee Reviews

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  1. "Good but not great..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Metropolitan Transit System, San Diego full-time

    Pros

    Great individual staff members- very likable employees

    Cons

    Location! The main office and main bus yard are located in downtown San Diego near Petco park. The area is dangerous and riddled with substance abuse and people that often pose a threat to themselves as well as others. It is not uncommon to see drug deals, drug/ alcohol use, nudity on the city streets in the immediate area surrounding MTS. MTS is not at fault for the element in the area but seeing it on a daily basis takes a toll. It is no fun to walk to your car and due your best to avoid human waste that is on the sidewalk. Parking- there is no free parking. So in essence, you will need to pay to go to work. Pay- salary is on the low end, but the benefits are good but not great. Ridership is down and MTS will soon need to take steps to deal with the budgetary impact by cutting service or employee layoffs- or both. MTS encountered the same issue in 2011.


  2. "Company from hell!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in San Diego, CA
    Current Employee - Bus Operator in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Metropolitan Transit System, San Diego full-time (More than 5 years)

    Pros

    The establishment is disappointingly pathetic. But the fact that one has a job is always a pro.

    Cons

    Horrible benefits; inflexible scheduling; unfair practices; disrespectful management; very little room for advancement.

  3. "San Diego Maintenance technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Driver in San Diego, CA
    Former Employee - Bus Driver in San Diego, CA

    I worked at Metropolitan Transit System, San Diego full-time (Less than a year)

    Pros

    They are a great company to work for. many opportunities.

    Cons

    work any shift for no extra pay

    Advice to Management

    Supervisor can become vindictive


  4. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metropolitan Transit System, San Diego full-time (Less than a year)

    Pros

    If you work hard and learn the transit industry, you get promoted. Great benefits

    Cons

    the location is a bit sketchy.


  5. Helpful (1)

    "Customer Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Metropolitan Transit System, San Diego part-time (Less than a year)

    Pros

    It's really a great company to work for. Tries to give promotions before hiring outside.

    Cons

    It's hard to get promoted because people rarely leave and part time isn't ideal for me.

    Advice to Management

    None


  6. Helpful (6)

    "Stay away from IT at MTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in San Diego, CA
    Former Employee - Tech in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Metropolitan Transit System, San Diego full-time (More than a year)

    Pros

    Location is at least in downtown San Diego so that's good. Staff is full of hard working friendly people who stay upbeat. They also only expect people to work 8 hours per day; even though the favorites are known to take 1.5 to 2 hour lunches and 'workout breaks' so if you can get in good with management that's only a 6 hour work day!

    Cons

    Management is a nightmare. They don't appreciate their employees at all. They are far too busy trying to undermine each other and play political games than to appreciate employee contributions (unless you're one of their chosen ones). They work hard to bully employees into feel responsible for failures they create and far to apt to take credit for half accomplishments. It's like being back in the 60s with the way they talk to their employees.

    Advice to Management

    Don't try to convince your staff that being yelled at or cursed at is normal; grow up and take responsibility for your own failings instead of trying to get your employees to just accept your bad treatment as normal. HR - stop burying your head in the sand and supporting what you know to be a group of very bad managers.


  7. Helpful (4)

    "Flagperson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Metropolitan Transit System, San Diego part-time (Less than a year)

    Pros

    Free rides on the trolley and buses. You will get harassed for ir old uniforms.

    Cons

    Check out transparentcalifornia if u want to see the most overpaid halfwits in sd.

    Advice to Management

    You should be ashamed of yourselves. I've never worked in a more toxic environment. If san diegans kew what a joke employment with mts was, they'd run out om a rail...no pun intended.

    Metropolitan Transit System, San Diego Response

    Mar 28, 2017 – HR Supervisor

    Thank you for taking the time to give your feedback. I’m sorry to hear that you had a poor experience working at MTS as a Flagperson. We pride ourselves on being one of the best places to work in San... More

  8. Helpful (2)

    "Pays bill, hard to plan social life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Train Operator
    Current Employee - Train Operator
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Metropolitan Transit System, San Diego part-time (More than a year)

    Pros

    Fun ppl, everyday is different, shifts go by so fast, either off early or go in late, so much potential growth in the company.

    Cons

    Crazy crack people ride the trolley all day long, u might see a dead body, not a job for everybody.

    Advice to Management

    Appreciate your employees who keep the trains on the rail and moving... GIVE THEM A DECENT SALARY


  9. "I enjoyed working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Metropolitan Transit System, San Diego full-time

    Pros

    Great benefits and good work life balance. There are some old codgers in management that are super-focused on "the way we have done it for the last ## years", but for the most part things run smoothly, people work hard and get along with each other.

    Cons

    The wheels turn slowly on new projects. Basic procurement of goods/services takes a long time which is frustrating. Some of the business systems and processes are outdated, but they work. The internet speed is very slow.

    Advice to Management

    Allow flexible schedules and working form home. Change dress code - no one wears formal business attire on a daily basis anymore.

    Metropolitan Transit System, San Diego Response

    Mar 28, 2017 – HR Supervisor

    Thank you for writing a review for MTS! I'm so happy to see that you enjoyed your experience here. As a 10-year employee myself, I have a lot of the same "pros". MTS has been around for a long time... More


  10. Helpful (3)

    "Great Benefits, Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Metropolitan Transit System, San Diego full-time

    Pros

    The benefits are in line with a government job, although some employees think they should get even more than they receive. The employees constantly shoot themselves in the foot and vote down a great opportunity for an increase in benefits.

    Cons

    No raises for at least the last three years and no union representation, since the employees decided to decertify the IBEW on the Trolley side.

    Advice to Management

    Value your employees, they aren't just a number. Show your appreciation and stop hiding on the 9th/10th floors. Employee turnover will remain high for the next couple of years until the dust settles, good luck.

    Metropolitan Transit System, San Diego Response

    Mar 28, 2017 – HR Supervisor

    Thank you for taking the time to write a review of MTS. Your feedback raises some good points, and I'm happy to report that since your review, a new collective bargaining agreement has been put into... More


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