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    Metropolitan Transportation Authority Reviews

    Updated September 16, 2017
    336 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Metropolitan Transportation Authority Thomas F. Prendergast Joseph J. Lhota
    Joseph J. Lhota
    14 Ratings

    336 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • After interning there isn't a bridge to assist with full-time employment (in 10 reviews)

    • There are no cons that I can share (in 10 reviews)

    More Pros and Cons

    1. "bus driver"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - MTA Bus Driver in Bronx, NY
      Former Employee - MTA Bus Driver in Bronx, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Metropolitan Transportation Authority (Less than a year)

      Pros

      good salary and health care

      Cons

      beginner don't have a choice route

      Advice to Management

      give the beginner a choice that they want

    2. "Internship"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Good environment, Supportive staff, get free travel in the city,

      Cons

      If you like dynamic environment, it is not the place for you

      3. Join the Metropolitan Transportation Authority team
      See Our Latest Jobs

    3. "Potential for Growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - College Aide in New York, NY
      Former Employee - College Aide in New York, NY
      Recommends

      I worked at Metropolitan Transportation Authority (More than a year)

      Pros

      Tremendous potential for growth within the organization.

      Cons

      A bureaucratic organization so your fruits of labor may not always translate into tangible results reverberating across the agency or to higher levels of management.

    4. "Customer Service Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      No opinion of CEO

      I have been working at Metropolitan Transportation Authority full-time

      Pros

      Competitive Salary
      Excellent Benefits
      Job Security
      Opportunities for advancement/intra-agency transfers
      Tuition Reimbursement

      Cons

      No opportunity for improvement/development
      Non Supportive Management - The attitude just get the job done
      No praises for job well done. Just criticism.

      Advice to Management

      From the very top to middle management, needs to learn 21st Century management styles. The old 70s/80s style is obsolete. Stop with the bullwhip.

    5. "Good job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Disapproves of CEO

      I have been working at Metropolitan Transportation Authority full-time

      Pros

      Depending on job title, hours can be flexible. You pick a new job every 6-8 months. You can work mornibg, afternoon or might shift.

      Cons

      Disciplinary actions are a lil extreme

    6. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate Transit Management Analyst in New York, NY
      Current Employee - Associate Transit Management Analyst in New York, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Metropolitan Transportation Authority full-time (More than 5 years)

      Pros

      It has good Work life balance. There is a lot of room for advancement. It has great benefits. Many others also

      Cons

      It can be a very Slow pace environment. Salary for many titles are low. Difficult to reach management positions unless you stay for 10-15 years.

      Advice to Management

      None

    7. "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Metropolitan Transportation Authority full-time (Less than a year)

      Pros

      Good money...great benefits..and great experience

      Cons

      Too many different booths ....takes too long to get stable

    8. "I don't know"

      StarStarStarStarStar
      Current Employee - Data Enry in Long Island City, NY
      Current Employee - Data Enry in Long Island City, NY

      I have been working at Metropolitan Transportation Authority full-time (Less than a year)

      Pros

      Nothing to say. Everyone is different

      Cons

      I DON'T HAVE ANYTHING TO SAY. Everyone sees things differently

      Advice to Management

      Interviewer should hire not only on job requirements but as well on the person who is willing to perform best. Employers should not be youth oriented only. Experience in a mature person is also a best asset. Our president has to be at least 50 years old to rule U.S. So, why is it that companies judge new recruits by age instead of experience. Some jobs require vitality such as lifting, construction, furniture deliveries. However, office jobs do not require specifically this type of strength although one has to be healthy to work.

    9. Helpful (1)

      "Good working conditions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Administrative Assistant in New York, NY
      Current Employee - Administrative Assistant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Metropolitan Transportation Authority full-time (More than a year)

      Pros

      Stable employment, predictable salaries and promotions

      Cons

      It can be too bureaucratic sometimes

      Advice to Management

      Get more funding from the state

    10. "Bus Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bus Operator in Los Angeles, CA
      Former Employee - Bus Operator in Los Angeles, CA
      Doesn't Recommend
      Neutral Outlook

      I worked at Metropolitan Transportation Authority full-time (More than 10 years)

      Pros

      Can Make Good Money if you work at it, 401k, hour's, vacation

      Cons

      Some Manager's not caring, can't be late {miss-out} even if you are there.
      can't be sick a lot, their punishment is very strict , supervisor, are hard on you/

      Advice to Management

      hard to get to

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