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Metropolitan Transportation Authority

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Metropolitan Transportation Authority

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Metropolitan Transportation Authority Employee Reviews about "hour"

Updated May 30, 2023

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Found 1,345 of over 2K reviews
3.6
68% Recommend to a Friend
55% Approve of CEO

Found 123 of over 2K reviews

3.6
68%
Recommend to a Friend
55%
Approve of CEO
Metropolitan Transportation Authority Chair and CEO Janno Lieber (no image)
Janno Lieber
35 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The benefits are great and the experience of being a bus operator is interesting(in 214 reviews)
  • "Great place to work pay is good you can get alot of things done..(in 105 reviews)
  • "I spent almost 37 years there and was able to retire with a great pension and lifetime medical benefits.(in 66 reviews)
  • "The people there were all nice and close.(in 55 reviews)
  • "Work life balance was good(in 39 reviews)
Cons
  • "agency and employees are ruined by poor management.(in 63 reviews)
  • "Salary is low if you've previously worked in the private sector.(in 29 reviews)
  • "The most significant downside is the complacent culture that pervades and impinges productivity.(in 21 reviews)
  • "performing and even troublesome employees can survive for decades because managers don't want to go through the trouble of terminating them.(in 18 reviews)
  • "The 'BSC' is incompetent and upper management knows it and still have not rectified.(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Metropolitan Transportation Authority and is not affected by filters.

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Reviews about "hour"

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123
  1. 3.0
    Former Employee

    Not as good as you think it is........

    Sep 21, 2015 - Temporary Bridge and Tunnel Officer in Bronx, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You meet some great co-workers that are temps like you and BTO's. The money is ok. The only way your going to see a little money is if you 12 to 16 hour days. Which there will be alot of because the BTO's don't even want to be there, so they call out or go on vacation.

    Cons

    When you first start working the BTO's treat you like crap! There use to have two 50 minute breaks for temps. Now you only have one. They can terminate you for any reason without notice. Your forced to do overtime while your there without question. The job strains your personal life because your there!!!

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Current Employee

    good

    Jul 5, 2022 - Communications Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    awesome people to works with

    Cons

    flex hours are hard to fit in with a busy life

    Be the first to find this review helpful
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  4. 3.0
    Current Employee

    Good

    Feb 8, 2022 - Road Car Inspector in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and retirement package

    Cons

    Work hours and shifts vary constantly

    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 1 year

    loved the job

    Jan 25, 2018 - Bus Operator in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good hours and pay ..benefits was great ..

    Cons

    the customer where terrible hate that ..

    Continue reading
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  6. 5.0
    Current Employee, more than 5 years

    Fun

    Mar 6, 2023 - Communications Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relaxed and a good learning experience

    Cons

    Busy and long hours routinely

    Be the first to find this review helpful
  7. 4.0
    Former Employee

    Interning at MTA

    Jul 18, 2010 - Intern in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They are a HUGE organization with a number of jobs in a number of different areas. The benefits are exceptional.

    Cons

    The hours for new employees are not really ideal for those who enjoy having their weekends and holidays off. You also do not have much say about where you will work.

    Continue reading
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  8. 3.0
    Former Employee, less than 1 year

    Reservation Agent

    Feb 6, 2014 - Reservation Agent in Long Island City, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Assisting people and feeling good once I have accomplished my goal which is to assist.

    Cons

    The hours were full time until employment which it became less than part time hours.

    Continue reading
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  9. 5.0
    Former Employee

    Great Job

    Nov 22, 2022 - Conductor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, great benefits, easy work

    Cons

    Poor quality of life due to rotating hours and days off. Frequently mandated

    Be the first to find this review helpful
  10. 3.0
    Current Employee, more than 10 years

    Good not great.

    Aug 4, 2016 - Machinist in Jamaica, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good Health benefits (United Health Care) Retirement and pension On the job training Opportunities for advancement Union shops Sick days carry over

    Cons

    Too many managers! Way too top heavy. Work hours are not flexible(no changing/switching shifts or covering shifts) Political Not enough vacation time Commute times to various work locations Dental(MetLife) and Vision(EyeMed) coverage is terrible Work hours and days off are based on seniority Vacation picks No communication between departments and back office. Everyone is clueless of what the other is doing.

    1 person found this review helpful
  11. 1.0
    Current Employee

    Only apply in dire need...

    Sep 24, 2021 - Train Conductor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to work extra hours to be taxed more on your already very taxed check

    Cons

    You will miss important life events, they treat you like a prisoner, leadership is incompetent, will not have too much time for things you love, wears down your body and mind..need I say more?

    1 person found this review helpful
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