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Metropolitan Transportation Authority

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Metropolitan Transportation Authority Employee Reviews about "management"

Updated May 22, 2023

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Found 1,343 of over 2K reviews
3.6
68% Recommend to a Friend
55% Approve of CEO

Found 215 of over 2K reviews

3.6
68%
Recommend to a Friend
55%
Approve of CEO
Metropolitan Transportation Authority Chair and CEO Janno Lieber (no image)
Janno Lieber
35 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "agency and employees are ruined by poor management.(in 63 reviews)
  • "bad culture and policies t the MTA(in 22 reviews)
  • "performing and even troublesome employees can survive for decades because managers don't want to go through the trouble of terminating them.(in 16 reviews)
  • "Too much nepotism.(in 14 reviews)
  • "Long hours; working in all weathers(in 14 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Metropolitan Transportation Authority and is not affected by filters.

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Reviews about "management"

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215
  1. 3.0
    Current Employee, less than 1 year

    it a ok city job

    Aug 23, 2020 - Cleaner in Staten Island, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    lots of opportunities to move up different and the benefits are nice

    Cons

    management sucks they a rude and very disorganized and don't really help out employees when need

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  2. 3.0
    Former Employee, more than 5 years

    Meh

    Jul 14, 2022 - Bus Operator in Fortaleza, Ceará
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Union is the only saving grace. Benefits are good. Pay is good for someone without college better than a lot of jobs that require college.

    Cons

    No work life balance. Changing schedule every three months. Safety isn’t guaranteed. Management and organization constantly trying to fire you so they don’t have to pay your pension. If you get sick or family member sick or you have an incident in your life they have zero compassion and will try to take your job away .

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  4. 1.0
    Former Employee, more than 3 years

    MTA Audit is terrible

    Dec 20, 2022 - Auditor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no pros of working at MTA Audit specifically, apply to other departments as they are much less toxic and knowledgeable.

    Cons

    You will receive the lowest pay imaginable to deal with the most feral and unhinged management.

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    2 people found this review helpful
  5. 3.0
    Former Intern

    Worth for a couple months

    Feb 28, 2023 - Intern in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn a lot from coworkers, huge company

    Cons

    Management doesn’t care about your progression and doesn’t see people as valuable assets to keep.

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  6. 2.0
    Former Employee

    Metro North

    May 17, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great job for pay and benefits. Made life long friends.

    Cons

    There is room to move up but don't count on your merits, it is definitely a place for the 'Boy's Club!' Some manager's target employees who are vocal with issue's of work with no real recourse for remedies. Discipline hearings are a joke, no such thing as fair and equitable, regardless of the evidence if 'they want you' here is the place they will 'get you!' Many manager's will 'blatantly lie' because 'the word came down to get him!' Be very careful of the Business Service Center with benefit questions and deductions other then company benefits you deduct from your paycheck. The 'BSC' is incompetent and upper management knows it and still have not rectified. The work is inherently dangerous and they claim safety is #1 don't believe it! Hang your coat tails on one of the Senior Men! They know the game!

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    2 people found this review helpful
  7. 4.0
    Former Intern, less than 1 year

    Lots of Good, Never totally Great

    Oct 1, 2015 - Internship in Fortaleza, Ceará
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The lower and middle management are absolutely fantastic and always ready to take a new person under their wing. - New hires are immediately immersed in the work of their department. - Benefit packages and compensation are always good and reliable.

    Cons

    - Lots of upper management are not suited to lead groups. - Sometimes office politics get in the way of accomplishing anything.

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    1 person found this review helpful
  8. 5.0
    Current Employee

    Great place to start or finish your career...but those middle years can be a bit of a problem.

    Oct 3, 2010 - Human Resources Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent benefits (medical, vision, dental, flexible spending, sick/vacation time, FREE METROCARDS!) Salary increments between levels are significant (>10%) Friendly competitive environment (not cutthroat, just enough to motivate you) Knowledgeable, helpful management Short hours Tuition reimbursement High level of job satisfaction

    Cons

    Current hiring freeze makes it difficult to advance Upper management makes decisions that most often are not based on reality Serious gap in pay between upper management ($100K+) and analysts ($50k) Classic case of 'It's not what you know, but who you know' to further your career

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    1 person found this review helpful
  9. 2.0
    Current Employee, more than 10 years

    Zero work life balance for some, 100% balance for others

    Sep 21, 2022 - Senior Operations Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent benefits, helpful & knowledgeable co-workers.

    Cons

    -Compensation is not competitive -Management has a fluid telework arrangement that is not shared with their subordinates -Poor new & old management that portrays itself as progressive and trendy but they are not familiar with the work, trying to learn it or understanding the processes -Management definitely puts up a wall between themselves & staff letting subordinates feel like they’re not valued or respected -Poor Union representation w/high dues -Archaic rules regarding work attire, etc.

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    1 person found this review helpful
  10. 4.0
    Current Employee

    Teamwork

    Sep 30, 2021 - Contract Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great sense of teamwork. Professionalism and true subject matter experts at all levels and all environments, whether in board room meetings or in maintenance shops.

    Cons

    Unfortunately effective leadership that drives the pros stops at middle management. Upper management is not always aware of the issues that impact morale at lower echelons.

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  11. 3.0
    Former Employee, more than 1 year

    Good benefits, decent hours, kind of lethargic

    Feb 22, 2015 - Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The MTA is a good place to work if you don't mind sacrificing compensation in exchange for a good work/life balance. I always had my evenings and weekends (which I appreciated), and the benefits were very good, especially for a first-time employee.

    Cons

    The MTA's management seems prone to pointless politicking and suffers from a lack of direction at time. More than once I wondered how its senior executives were able to keep their jobs, because it seemed like their secretaries were doing far, far more meaningful work.

    Continue reading
    3 people found this review helpful
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