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Metropolitan Transportation Authority

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Metropolitan Transportation Authority Employee Reviews about "manager"

Updated May 30, 2023

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Found 1,345 of over 2K reviews
3.6
68% Recommend to a Friend
55% Approve of CEO

Found 67 of over 2K reviews

3.6
68%
Recommend to a Friend
55%
Approve of CEO
Metropolitan Transportation Authority Chair and CEO Janno Lieber (no image)
Janno Lieber
35 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The benefits are great and the experience of being a bus operator is interesting(in 227 reviews)
  • "Great place to work pay is good you can get alot of things done..(in 99 reviews)
  • "I spent almost 37 years there and was able to retire with a great pension and lifetime medical benefits.(in 65 reviews)
  • "The people there were all nice and close.(in 57 reviews)
  • "Work life balance is good(in 37 reviews)
Cons
  • "agency and employees are ruined by poor management.(in 61 reviews)
  • "Salary is low if you've previously worked in the private sector.(in 31 reviews)
  • "bad culture and policies t the MTA(in 23 reviews)
  • "performing and even troublesome employees can survive for decades because managers don't want to go through the trouble of terminating them.(in 19 reviews)
  • "Long hours; working in all weathers(in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Metropolitan Transportation Authority and is not affected by filters.

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Reviews about "manager"

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67
  1. 2.0
    Former Employee, more than 1 year

    Heavily depends on your manager

    Jul 11, 2017 - Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some good people/managers Great benefits and pay A lot of personal time (sick and vacation)

    Cons

    If you have a bad supervisor, you are screwed. The company does not listen to people not in management positions. I had an issue with my manager harassing me and HR, EEO and Labor Relations stood by and let the abuse happen. This manager also has a pending lawsuit from my coworker and the last two employees under him quit.

    Continue reading
    4 people found this review helpful
  2. 3.0
    Current Employee

    a lot to like but also very tough

    Aug 28, 2022 - Technology Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If believe in the MTA's mission and its criticality to New York City, it can be an extremely rewarding place to work. People take a lot of pride in what we do and you can feel like you're making a contribution (though it often feels like a part of a part of a part of a piece of the whole).

    Cons

    It can be really hard to get things done through many layers of bureaucracy and middle managers who shut things down. There isn't enough attention to improving culture and employee experience.

    2 people found this review helpful
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  4. 5.0
    Current Employee

    LIRR Conductor

    Oct 9, 2020 - Railroad Conductor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money Freedom of schedule No managers breathing down neck most of the time Good environment

    Cons

    Hours when starting Can’t chose days off Seniority when starting Travel time 24 hour on call

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 1 year

    Work life

    Jan 25, 2022 - Signal Helper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Work life is stable

    Cons

    No overtime Managers are difficult to work with

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Job stability

    Jun 24, 2009 - Train Dispatcher in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want a no layoff job with overtime opportuinty this is the place. If you are flexible on hours you can find a niche to hide your whole 25 years here if that is what you want.

    Cons

    When something is designated a priority everything else suffers. Some of the most corrupt people got promoted in the ERO and Line Manager programs. The Sabbath Observers run the place.

    Continue reading
    Be the first to find this review helpful
  7. 4.0
    Current Employee, more than 10 years

    A huge public agency with a diversity of opportunities and problems

    Jun 14, 2015 - Anonymous Employee in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Many excellent colleagues who are devoted to public service and are experts in their respective fields. A lot of opportunity and freedom to do excellent work, if you are in the right position and department.

    Cons

    Many, many layers of bureaucracy and overlapping areas of authority. Too many middle-managers with no real function, authority, or accountability. In many departments, a culture where non-performing and even troublesome employees can survive for decades because managers don't want to go through the trouble of terminating them.

    Continue reading
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  8. 4.0
    Current Employee, less than 1 year

    Great Place to work

    Nov 15, 2016 - Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Easy going management Competitive pay

    Cons

    Most real engineering work is contracted out. Engineers are more of project managers

    Be the first to find this review helpful
  9. 3.0
    Current Intern

    Decent starting place

    Jul 27, 2021 - Internship in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Staff and managers. People are willing to help when needed. There are multiple managers on one floor but one of them is extremely nice and caring

    Cons

    Everyone works in cubicles which makes it hard to interact with people sometimes. - Food in the area is very expensive

    Be the first to find this review helpful
  10. 3.0
    Current Employee

    Assistant Electrical Engineer

    Jun 29, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was lucky to get a good manager who was keen to teach me. Not very hectic. If you have a family this is a good place.

    Cons

    Not very easy to get promotions

    Be the first to find this review helpful
  11. 1.0
    Former Employee, less than 1 year

    My Experience

    Jun 19, 2016 - Intern in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I really appreciated learning about the company. I was very excited learning the data center. Manager initiales différent projects to help keep students busy.

    Cons

    Too big of a bureaucracy. It is however understandable for a public company of its size. Interns need to get more involved.

    2 people found this review helpful
Viewing 1 - 10 of 67 Reviews
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