Metropolitan Transportation Authority Employee Reviews about "people"

Pros

coworkers are decent people and fun

Cons

management is unrealistic in the expectitations

Pros

Not many. Steady paycheck, medical insurance, vision and dental. Pension plan. Birthday off.

Cons

1. Many supervisors are extremely nasty, rude, abusive and discriminatory to cleaners. It’s supervision’s way or the highway and if you ask questions or try to explain yourself to supervisors you are a moving target. Supervisors conspire to make you write a statement for their mistakes, like not providing supplies such as garbage bags, brooms and dust pans, bins to move garbage, gloves to clean the station, clean water, working fans, working keys and job assignments that workers can read once they reach the booth and CTAS (Cleaners) are blamed. 2. Frequently, supervisors practice “telephone supervision”. If a CTA doesn’t have supplies at a station they are working in, or needs something from a supervisor, many supervisors give directives over the phone instead of going to the station and witnessing firsthand what the CTA needs. 3. Additionally, when supervisors do not provide the supplies a CTA needs, supervisors rush to ask cleaners to write a G2 or a written statement when it’s the supervisor’s job to have cleaning supplies ready at the station, not the CTA. Supervisors should also have extra PPE (Personal Protective Equipment) such as gloves and masks for CTAS in every scrubber rooms, at every station. 4. CTAS should not have to communicate with station agents to get information from supervisors, especially when some station agents feel like they have authority over cleaners and have been heard saying that the keys are “their keys” and that the station cleaners are “their cleaners” and that they need someone to clean up “their line” if there is broken glass. The keys belong to NYC Transit and cleaners are not slaves. They are people who do not belong to station agents or anyone else at the MTA/NYC Transit. 5. A station agent can deny a cleaner usage of a bathroom if they deem your handwriting illegible when a cleaner signs out for a bathroom key. This is a civil rights, human rights, and medical violation. 6. Many station agents tell cleaners to come in the booth which contradicts what cleaners are told in training. Then supervisors conspire to write statements to get CTAS fired because CTAS are instructed by station agents to go in the booth. Supervisors also allow cleaners with more time that pass probation in the booth while threaten to fire or write up CTAS with less time that go in the booth creating confusion. Supervisors pick and choose who they want to write up get fired and it is similar to a college hazing or a corrupt fraternity in which no one helps the CTA. 7. Many superintendents and supervisors do not identify themselves to CTAS before addressing them. 8. Many of the supervisors at OSAC, the department CTAS who are (Extra) work a different assignment every day have to call are extremely rude over the phone. They have hung up the phone and cursed over the phone to CTAS. CTAS call from the outside of booths and can not hear their assignment over the phone making communication extremely difficult. The same goes for when CTAS call the field office. CTAS can hear better in the booth but supervisors want to write people up for going in the booth. 9. Many of the recently hired and new CTAS passed the Conductor exam from 2008 and are being hired as cleaners. Why are the CTAS not being hired as Conductors or similar jobs. I also know of someone that as of 3 weeks ago from the test in 2008 to come in as a conductor and not a cleaner so it is not clear what is happening. This is a class action lawsuit. 10. Cleaners perform sanitation duties-collection and cleaning and snow removal but are paid lower the wages as the Department of Sanitation. This is a class action lawsuit and a civil rights violation. 11. When asking for medical history, they ask cleaners if they have any sexually transmitted diseases. What does this have to do with removing garbage? This is a class action lawsuit, a civil rights lawsuit and a HIPPA lawsuit. 12. No CTA should have to go to a supply room to look for supplies, for example 135th street if there are no supplies at 110th. It decreases productivity. You cannot expect for a CTA to pull garbage and scrap and additionally go find supplies at another station in addition to cleaning employee and public bathrooms and facility room, polishing MVMS, MEMS, HEETS, turnstiles and all chrome on the station, booth windows, disinfect urine areas, polish trash receptacles, walk the platform for hazardous conditions, sweep stairways and remove all gum, stains, spills and drag marks on the floor, and dust ledges in an hour and a half. It’s not realistic but supervisors want CTAS to write G2 statements and receive extended probation for this. 13. Refuse rooms at some stations are filthy-Fordham road on the D and 34th street D train with a rat and waterbug infestation. Refuse at Columbus Circle never seems to get picked up. At Columbus circle, putting garbage right next to a high traffic precinct is a safety hazard which causes many slips and falls because the stairs and the platform become wet and very slippery with liquid spills from garbage. 14. Hazardous effects of chemicals are not clearly visible and spoken about during safety talks. The risks of exposure to hazardous chemicals need to be spoken about to all CTAS at least on a monthly basis and signatures should be provided to make sure that all CTAS understand what they have read. 15. PM Job at Columbus Circle A train and other busy stations like Times Square N/Q only have one cleaner. Please get that cleaner help, an extra CTA that can assist because the CTAS say they need help. 16. Most of the cleaners are Black and Latino with a majority of the cleaners being Black. I have only seen 3 white cleaners while working for MTA. It appears as if they funnel all of the Black people into the cleaner/labor class while most of the upper managers aside from the Stations Department are white. Racism, sexism and homophobia are rampant in this company. 4. CTAS should not have to communicate with station agents to get information from supervisors, especially when some station agents feel like they have authority over cleaners and have been heard saying that the keys are “their keys” and that the station cleaners are “their cleaners” and that they need someone to clean up “their line” if there is broken glass. The keys belong to NYC Transit and cleaners are not slaves. They are people who do not belong to station agents or anyone else at the MTA/NYC Transit. 5. A station agent can deny a cleaner usage of a bathroom if they deem your handwriting illegible when a cleaner signs out for a bathroom key. This is a civil rights, human rights, and medical violation. 6. Many station agents tell cleaners to come in the booth which contradicts what cleaners are told in training. Then supervisors conspire to write statements to get CTAS fired because CTAS are instructed by station agents to go in the booth. Supervisors also allow cleaners with more time that pass probation in the booth while threaten to fire or write up CTAS with less time that go in the booth creating confusion. Supervisors pick and choose who they want to write up get fired and it is similar to a college hazing or a corrupt fraternity in which no one helps the CTA. 7. Many superintendents and supervisors do not identify themselves to CTAS before addressing them. 8. Many of the supervisors at OSAC, the department CTAS who are (Extra) work a different assignment every day have to call are extremely rude over the phone. They have hung up the phone and cursed over the phone to CTAS. CTAS call from the outside of booths and can not hear their assignment over the phone making communication extremely difficult. The same goes for when CTAS call the field office. CTAS can hear better in the booth but supervisors want to write people up for going in the booth. 9. Many of the recently hired and new CTAS passed the Conductor exam from 2008 and are being hired as cleaners. Why are the CTAS not being hired as Conductors or similar jobs. I also know of someone that as of 3 weeks ago from the test in 2008 to come in as a conductor and not a cleaner so it is not clear what is happening. This is a class action lawsuit. 10. Cleaners perform sanitation duties-collection and cleaning and snow removal but are paid lower the wages as the Department of Sanitation. This is a class action lawsuit and a civil rights violation. 11. When asking for medical history, they ask cleaners if they have any sexually transmitted diseases. What does this have to do with removing garbage? This is a class action lawsuit, a civil rights lawsuit and a HIPPA lawsuit. 12. No CTA should have to go to a supply room to look for supplies, for example 135th street if there are no supplies at 110th. It decreases productivity. You cannot expect for a CTA to pull garbage and scrap and additionally go find supplies at another station in addition to cleaning employee and public bathrooms and facility room, polishing MVMS, MEMS, HEETS, turnstiles and all chrome on the station, booth windows, disinfect urine areas, polish trash receptacles, walk the platform for hazardous conditions, sweep stairways and remove all gum, stains, spills and drag marks on the floor, and dust ledges in an hour and a half. It’s not realistic but supervisors want CTAS to write G2 statements and receive extended probation for this. 13. Refuse rooms at some stations are filthy-Fordham road on the D and 34th street D train with a rat and waterbug infestation. Refuse at Columbus Circle never seems to get picked up. At Columbus circle, putting garbage right next to a high traffic precinct is a safety hazard which causes many slips and falls because the stairs and the platform become wet and very slippery with liquid spills from garbage. 14. Hazardous effects of chemicals are not clearly visible and spoken about during safety talks. The risks of exposure to hazardous chemicals need to be spoken about to all CTAS at least on a monthly basis and signatures should be provided to make sure that all CTAS understand what they have read. 15. PM Job at Columbus Circle A train and other busy stations like Times Square N/Q only have one cleaner. Please get that cleaner help, an extra CTA that can assist because the CTAS say they need help.

Pros

The best pros of working at mta is it give good reputation to its workers and offers a sense of initiative to develop further skills to become an important asset in the organization

Cons

Some of the challenges of working are interacting with different culture of people and finding the solution to these situations efficient and effective

Pros

The people there were all nice and close. Everyone was on a first-name basis with each other, regardless of superiority.

Cons

Not much. I was only an intern, so I was pretty content with everything.

Pros

Learn a lot from coworkers, huge company

Cons

Management doesn’t care about your progression and doesn’t see people as valuable assets to keep.

Pros

Supervisor is an expert and good to teach. Free train and ticket. Very diversified working environment. People are really nice and helpful.

Cons

Salary is not high enough

Pros

good pay ,good benefits, large assortment of jobs Go to work on time don't steal anything that don't belong to you. Learn to play golf, softball buy drinks.Learn to buy drinks, and protect your boss.

Cons

like working for politicians,cheats and lairs this a great place to be. If your thin sinned get some leathers.Ethics rare for show. these people are the real high paid politicians that work for the low paid politicians.

Pros

You get to work with some great and knowledgeable people. The benefits are great A lot of vacations (Depends on your department) Great job security.

Cons

Hard to get a salary increase without changing departments Politics can affect make it harder than necessary to do your job.

Pros

Good envirnment to work. A lot of great people willing to help and teach you the behind the scenes of the company. Overall, good experience.

Cons

No possibility of getting hired at the end of internship.You'll have to go through the general hiring process even if your supervisor wants to keep you.

Pros

Honestly, I am hard pressed to find anything positive about working here. There are some great people, a sense of 'family' once you break in to the 'network'. You will find some visionary people that understand external pressures and how the MTA needs to change. But they are few and hard between.

Cons

I am a professional with many years of experience in government, for-profit and nonprofit organizations. I was hired and told there was "job security". I was also told the organization was ready for a change. After four months of trying very hard to get projects done (after an appropriate amount of time learning the business, projects accepted, communication project engaged, etc.) my project was cancelled and my job was eliminated. I was transferred to a department where I had significant prior experience, and chose not to do anymore. I was hired as a provisional employee, and you should know that Mayor D. wants to get rid of provisional employees: they are like consultants ... they don't show on headcount. New managers don't get all of the information you need to be successful, and it depends on your own manager as to whether you ever get it. Lot's of old time, pre-industrial revolution management techniques. Rules and policies are written for union employees and are applied to all. Even so, the rules and policies are too restrictive for any one that works outside the home. Newer people say the benefits are good, but more tenured people recognize the downgrading of the health and pension benefits over the years. All companies have done this, but at the MTA they still use it as a selling point. As a Manager, I am swiping in and out and not allowed to work from home. How is it valuing diversity, if you aren't helping out working moms and dads and those that care for their elders?