Michael Kors Reviews | Glassdoor

Michael Kors Reviews

Updated September 24, 2017
1,109 reviews

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3.4
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Michael Kors Chief Executive Officer John Idol
John Idol
357 Ratings

1,109 Employee Reviews

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Pros
Cons
  • work life balance is challenged (in 46 reviews)

  • Long hours spent standing on terrible floors in heels (in 54 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Michael Kors part-time

    Pros

    Discount
    Sales experience
    Commission
    Team work

    Cons

    Pressure to make goals
    Competitive

    Advice to Management

    Would really to see some changes in sale goals for associates, being expected to sell high volumes at off peak hours is unfair


  2. "Stock associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Commerce, CA
    Current Employee - Stock Associate in Commerce, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michael Kors part-time (More than a year)

    Pros

    Fast pace environment, will always be busy

    Cons

    not many stock associates compared to sales

  3. "Great Exposure and Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michael Kors full-time (More than 3 years)

    Pros

    The company does a great job of rewarding the right employees and enabling you to make your career what you want to make it. Very fast-paced and always changing so you definitely need to keep up.

    Cons

    Alot of turnover which makes it hard to establish working relationships.

    Advice to Management

    Solicit more feedback from employees.


  4. "Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Frisco, TX
    Current Employee - Sales Supervisor in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michael Kors full-time (More than a year)

    Pros

    Great discount, wardrobe allotment every collection with small amount taken out of paycheck, always incentives and contests to keep employees motivated, VERY big on recognition. Very competitive in sales. Team-focused. Management always focused on positive energy, sales and the teamwork. I love being in management and the company is so big on recognition that when you do good, they make sure you know and if you’re doing bad, they make sure to touch base on how we can help and what goals need to be set. Always about improving. also very big on appearance and behavior, very focused on customer and all times and want their experience to be wonderful!!

    Cons

    Management is always hard work-life balance. So much pressure put on sales supervisors to be 21% of the business, ASMs to be 18% with unrealistic goals set- plus expected to take care of all systems off of the floor. Very high expectations that are sometimes unachievable.
    Our company has become recognized for Sale items and always want sales that it hurts our gross margin and also hurts our personal sales that again can be unachievable due to more things like this.

    Advice to Management

    So great with motivation and positivity, but be realistic. Love the motivation but know we ARE trying to comp, we are money hungry and do the most we can, but look at the facts and stats. There are some highly unrealistic goals being set.
    With stores that only have managers to rely on work in the back, hire a stock person on shipment days. We have such a high goal to make but get in trouble if we stand on the floor instead of tasking, and vice versa! Give us a break!


  5. "Stock"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michael Kors part-time

    Pros

    Wardrobe, great team to work with

    Cons

    Retail is not my thing

    Advice to Management

    Management is great


  6. Helpful (1)

    "Fabulous company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Buford, GA
    Former Employee - Sales Associate in Buford, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michael Kors part-time (More than 3 years)

    Pros

    Company culture, team-focused environment, learn a lot about luxury retail business, wardrobe allotment, regular contests that provide opportunities for prizes, higher commission than most, upper management is helpful and coaches sales associates to success

    Cons

    Average base salary, but can be made up for in commission, especially during the holidays

    Advice to Management

    Keep up the enthusiasm! The excitement for the brand is what drives the sales team!


  7. "Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michael Kors full-time

    Pros

    Always grooming you for the next step.

    Cons

    Very competitive, always pushing for more.

  8. "Typical stock position"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michael Kors part-time

    Pros

    Discounts are great
    Coworkers are wonderful

    Cons

    Its a stock position so expect redundancy


  9. "Retail Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Omaha, NE
    Current Employee - Sales Associate in Omaha, NE

    I have been working at Michael Kors (Less than a year)

    Pros

    Working with luxury merchandise and amazing coworkers! Potential for growth and rewarding opportunities. Great employee discount and free wardrobing.

    Cons

    High demands and expectations. Difficult to balance as a full time student

    Advice to Management

    Focus more on the hiring and recruiting process. Hire more full-time workers and less students. Communication and clear set standards throughout the store could improve

    Michael Kors Response

    Aug 31, 2017 – Global TA Coordinator

    We genuinely appreciate the time you spent informing us about your experience with Michael Kors. We will review your feedback and make the appropriate changes.
    - Michael Kors Human Resources


  10. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Michael Kors part-time

    Pros

    Clothing discount, the cash leads were all great

    Cons

    Extremely disorganized, rude managers, competition within sales associates was out of control

    Advice to Management

    Don't take out your frustrations on the sales people

    Michael Kors Response

    Sep 18, 2017 – Global TA Coordinator

    We genuinely appreciate the time you spent informing us about your experience with Michael Kors. We will review your feedback and make the appropriate changes.
    - Michael Kors Human Resources


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