Michaels Stores Reviews in Chicago, IL | Glassdoor

Michaels Stores Chicago Reviews

Updated October 28, 2017
62 reviews

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Chicago, IL Area

3.3
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Chuck Rubin
12 Ratings

62 Employee Reviews

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Pros
Cons
  • It is just a part time job so you won (in 170 reviews)

  • Only managers are full time so they don't have to offer benefits to the other employees (in 168 reviews)

More Pros and Cons

  1. "Custom framing was my favorite job at the store."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Custom Framer in Orland Park, IL
    Former Employee - Certified Custom Framer in Orland Park, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Working for Michael’s was a great decision. They offered a competitive pay rate and flexible hours. Many opportunities to advance.

    Cons

    As with any workplace, sometimes you don’t see eye to eye with everyone who works there. Michael’s has a large management staff so this may come in to play.

    Advice to Management

    I never had any issues with the management, but as I mentioned in the above, be aware of your employees and always hear them out. They may be getting pulled in multiple directions by multiple managers.


  2. "Sales/Floor"

    StarStarStarStarStar
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Discount on craft supplies
    Fun talking about projects with people
    Flexible scheduling

    Cons

    It's retail! :( Not as bad as food service but still very grueling and soul-sucking.

    Advice to Management

    Promote from within, more raises, pay a living wage

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kildeer, IL
    Former Employee - Sales Associate in Kildeer, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 3 years)

    Pros

    Flexible hours and a great team

    Cons

    poor leadership and corporate manegement

    Advice to Management

    Keep it up


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Part Time Sales Associate in Chicago, IL
    Former Employee - Part Time Sales Associate in Chicago, IL

    I worked at Michaels Stores (More than a year)

    Pros

    great stuff discount, great store environment

    Cons

    long hours, no growth on career path, poor management team

    Advice to Management

    better Management training needed


  5. Helpful (1)

    "Started off fun but, not substantial for s lucrative career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casier in Glenview, IL
    Former Employee - Casier in Glenview, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Michaels Stores (More than a year)

    Pros

    Great customers, clean and safe facility, good employee discount.

    Cons

    Low pay, no bonuses or raises, no room for growth.

    Advice to Management

    Better employee to supervisor relations, offer gradual pay increases. Of more positions to grow into.


  6. "Former replenishment associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Replenishment Associate in Chicago, IL
    Former Employee - Replenishment Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (Less than a year)

    Pros

    Coworkers were chill, friendly and helpful
    Managers were flexible with schedule changes
    During the busy season if you want hours you could get them
    Raises and movement within the store where there if you put the work

    Cons

    No hours during the slow season (January - September)
    I did 3am stock and truck shipments, which bumped up to coming in at midnight around Christmas, made work/life balance extremely difficult
    No full time position unless youre management

    Advice to Management

    I didn't usually work when the store was open my experience might be different but I thought managers were fair


  7. Helpful (1)

    "It's Retail!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Highland, IN
    Former Employee - Support Specialist in Highland, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 5 years)

    Pros

    The managers work with your scheduling needs and listens to feedback most of the time. Co-workers are usually nice and the atmosphere is comfortable. The employee discount is pretty good!

    Cons

    There is a lack of training for newbies, they're just thrown out there. Low retail pay and the expectancy to go "above and beyond" is a daily thing. Raises are pretty much minimal if that.

    Advice to Management

    Look into the training process a little more. Try a different approach to motivating employees, there should be more acknowledgment for your staff. Be fair with the money you have to divide up with employees at raise time.

  8. "Great job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Team Member in DeKalb, IL
    Current Employee - Replenishment Team Member in DeKalb, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Great people to work with.

    Cons

    Wish for a little longer training before you are turned lose on your own.


  9. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Picker in Lockport, IL
    Current Employee - Picker in Lockport, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Engaging leadership team. They have great events for employees. Good time off benefits early on. They care about people. Nice recognition programs.

    Cons

    Needs to pay hourly people better. More training needed with teams. Sometimes hours are way too long. Hard on older people. Young people don't have good work ethic.

    Advice to Management

    Stop losing great people to competitors


  10. Helpful (2)

    "Love Working Here, But I Can See Why Others Don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate, Replenishment, Frame Shop Associate in Aurora, IL
    Current Employee - Sales Associate, Replenishment, Frame Shop Associate in Aurora, IL
    Recommends
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Open minded work environment and customers (it is a craft store), fun if you're a "people person", flexible hours, they will often hire seasonal people only to make them permanent after the holidays, after you're hired even if you make a couple mistakes here and there your position is pretty secure, LGBT friendly staff

    I like working here because my manager switches things up for me regularly. I've worked at every entry level position in the store. Cash register, replenishment, class instructor, and frame shop. She also respected my wish to not work truck with our current truck team that consists of 3-4 people, 2 of which regularly insult newbies and the management either to their faces or behind their back. I really have appreciated that as it is difficult for me to work with colleagues who are always angry. I have also been able to be honest with my manager about my health issues. I'm free to call a couple days or a week before a shift to tell my manager I have a drs appointment that day. So while shifts schedules only come out less than a week in advance, they can easily be changed.

    I also just generally enjoy helping customers and making their days a little brighter. :-) This is a great first job to have (I've had several before during college) because of the schedule flexibility, friendly attitude of most staff members, and ability to interact with customers. If you're not trying to make rent and don't need a whole lot of money, this place is a pretty alright place to work. They also hire high school students. We currently have several LGBT members on staff as welll who are as respected as anyone else (myself included). I'm going to be working this job while going for another degree locally. I like m job, but it's definitely not for everyone.

    Cons

    Disorganized training, shift schedule only goes up to a week in advance and is in military time, truck team regularly works Friday's starting anywhere from 3 am to 7 am, shifts aren't regular especially if you have open hours, some really negative people stay on staff simply because it would take training (disorganized) new people to replace them. Minimum wage for seasonal employees.

    Advice to Management

    Hire team players even if they're just doing truck or replenishment. Make training process more organized, make customer cash register lines more handicapped friendly.


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