Michaels Stores Reviews in Jacksonville, FL | Glassdoor

Michaels Stores Jacksonville Reviews

Updated July 14, 2017
16 reviews

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Jacksonville, FL Area

3.0
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Chuck Rubin
4 Ratings

16 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 232 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 50 reviews)

Cons
  • Like all companies with part time employees: you'll never have more than 25 hours a week (in 164 reviews)

  • No full time position unless youre management (in 160 reviews)

More Pros and Cons

  1. "better compensation please."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Good employee discount. somewhat easy to move up/get promoted. decent benefits.

    Cons

    the pay is not very competitive, for department managers it is actually somewhat low, especially for what is expected of you. the hotline for calling in anonymous complaints for associates is not actually anonymous from what I've heard from associates. integrity issues.


  2. Helpful (1)

    "Replenishment Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Manager in Jacksonville, FL
    Current Employee - Replenishment Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time

    Pros

    Most associated are wonderful to work with.

    Cons

    Upper management does not listen to anyone. Bad hostile work enviroment. Open door policy only exists to push good people out and to keep their image.

  3. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Cashier in Jacksonville, FL
    Former Employee - Sales Associate - Cashier in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 3 years)

    Pros

    Good Hours during the Holiday season, plenty room for extra hours
    Small discount on most of your favorite crafts projects
    Free crafting classes for associates, including cake decorating

    Cons

    Employee's weren't treated with equal respect, favortism definitely showed
    Raises were pitiful if you even managed to get one
    Not much room to grow within the company

    Advice to Management

    Train your associate managers to better handle the stressful situations they are put in with customers.
    Train them on constructive criticism and positive feedback with employees.


  4. "Great job while in school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Jacksonville, FL
    Former Employee - Support Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores (More than a year)

    Pros

    Flexible schedule, 30% employee discount, at the time they offered health insurance for part-time employees, free classes, job advacement opportunities. Tuition reimbursement and fun volunteer opportunities within the community.

    Cons

    As with most retail jobs unless your in a management position your not going to get full time. Customers can be a little upset with the coupon policies, since not every store follows the same protocol.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Picker/Packer(Seasonal Temp to Possible Hire) in Jacksonville, FL
    Former Employee - Warehouse Picker/Packer(Seasonal Temp to Possible Hire) in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice pay ($11/hour first shift), good benefits(paid holidays, employee discount, etc.), decent hours (6 am - 4pm first shift, M-Fri)

    Cons

    (Warehouse Picker/Packer)Production based work, expected to reach 100% or better by end of first 30 days(which includes orientation and initial training)

    Advice to Management

    New hires have a lot they are expected to take on immediately and may need slightly longer to learn every section(there are several). Speed can be built up. A new hire's strengths and weaknesses should be considered, not just weaknesses. More focus should be placed on the strengths and used to find where the employee would do best.


  6. Helpful (1)

    "order picker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Jacksonville, FL
    Current Employee - Order Picker in Jacksonville, FL

    I have been working at Michaels Stores full-time (More than a year)

    Pros

    The overtime hours w as great

    Cons

    Management Need more organization skills

    Advice to Management

    Core and vaule hand book


  7. Helpful (1)

    "framimg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Framing Manager in Jacksonville, FL
    Former Employee - Framing Manager in Jacksonville, FL
    Doesn't Recommend

    I worked at Michaels Stores full-time (More than 3 years)

    Pros

    if your in to art it's good. you get a heads up on good deals and a discount on top of that

    Cons

    it's not the same family place it was

  8. "Human Resource Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at Michaels Stores full-time (More than 8 years)

    Pros

    Flexible work schedule, wonderful co-workers

    Cons

    Peak season's hour requirements are hefty. I know they are working on a fix with that though by opening a new shift up.


  9. Helpful (1)

    "Poor leaders, work life, and decisions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach/Supervisor in Jacksonville, FL
    Former Employee - Coach/Supervisor in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores full-time

    Pros

    Getting to know some good employees and there hard work and contributions.

    Cons

    Senior leadership does not communicate well changes. Only care about the bottom line, performance, and yearly bonus. Work life balance for a supervisor is horrible 12 plus hours a day peak season and sometimes off season sometimes having to work 7 days a week and if you are on second shift well you might as well not have a family. There are other leaders in the warehouse that have been their ages that do not contribute to company and are just there to collect a pay check.

    Advice to Management

    Better strategizing is needed and communication. Leaders that have been there 10 plus years and are not contributing need to be terminated. Work life balance needs to be taken into consideration. Just because you are salary does not mean that you are a slave and there is life after work.


  10. Helpful (2)

    "Michaels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler in Jacksonville, FL
    Former Employee - Material Handler in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Michaels Stores full-time (More than 3 years)

    Pros

    Decent starting Hourly Wage and plenty of training opportunities as well as medical benefits and some paid time off and limited advancement.

    Cons

    Limited Advancement, Weak Raises and unreliable hours too many in peak season and not enough in the off season. Production system is felt to be generally dishonest.

    Advice to Management

    Scrub your inventory system,Check all skus for Osha violations,Change your production system from averages to a more intelligent standard utilizing your current technolagy.


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