Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated July 21, 2017
2,673 reviews

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3.1
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Chuck Rubin
648 Ratings

2,673 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 232 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 50 reviews)

Cons
  • Like all companies with part time employees: you'll never have more than 25 hours a week (in 163 reviews)

  • No full time position unless youre management (in 159 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Fantastic - If you have great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    30% off discount. I had great coworkers. Great place to be if you have art experience already, you'll be vital to the team if you have a well rounded knowledge on the types of arts we sell.

    Cons

    Customers can be awful, just like everywhere else. Typical retail complaints.


  2. Helpful (2)

    "Varies from Store to Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Custom Framer in Birmingham, AL
    Current Employee - Certified Custom Framer in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    The benefits are good, the products are fun, the associates (at my store) are amazing!

    Cons

    Corporate is disconnected, the workflow for the replenishment team is ALL OVER THE PLACE. One week, the poor managers are scrambling to find enough people for everything, and the next week there are no hours for anyone. I understand that this is a seasonal industry and that the workflow will vary from season to season, but there is no reason for this in May! It's just poor planning on the part of corporate.

  3. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Virginia Beach, VA
    Current Employee - Customer Experience Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Discount, friendly associates and customers. We don't open or close too early or late.

    Cons

    Corporate changes things so often and it's hard to be mindful of all of the SOPs and changes.

    Advice to Management

    Teach the managers more instead of micro managing them. Let the managers manage


  4. "Good retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 5 years)

    Pros

    good discount, good amount of hours, fun place to work

    Cons

    craft customer's tend to be quite rude

    Advice to Management

    higher pay


  5. "Michaels is a great company to work for, as long as you get a great manager."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Alexandria, VA
    Former Employee - Cashier in Alexandria, VA

    I worked at Michaels Stores part-time (More than a year)

    Pros

    flexible schedule, busy environment, gaining knowledge of art supplies

    Cons

    less hours if your availability is limited. it's pretty much busy ALL the time!


  6. "Fun Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Seattle, WA
    Current Employee - Sales Associate/Cashier in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time

    Pros

    My coworkers are cool. The managers have been super. Customers are fun.

    Cons

    Sales can be confusing. Signs sometimes seem to indicate all items within close proximity is on sale when often times the sign is for only specific merchandise. This can lead to hold ups for sign checks.


  7. "Craftman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Glazier in Lawrence, KS
    Current Employee - Glazier in Lawrence, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Small buisness not all that corperate mess

    Cons

    No room for quick advancement

  8. "2Faced management! In Reno, NV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Reno, NV
    Former Employee - Cashier in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 3 years)

    Pros

    Fast paced. Coworkers were like family. If your a thief, this is a great place for you to work. No security!

    Cons

    Less than 12 hours a week. No training. A lot to get done with a very small time frame. Your hours are based on how many reward members you get signed up. No security, can't do anything about a thief, but they offer an award. Lol. Poor, unfair, rude management. You snitch on an employee for stealing, they write you up. I had to quit, after giving them 3 honest, loyal years.

    Advice to Management

    Training for all, especially management. Pay more or give more STABLE hours. Get some security! Punish the thieving employees not the snitches!


  9. "Decent Part Time Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Spokane Valley, WA
    Former Employee - Sales Associate in Spokane Valley, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than 3 years)

    Pros

    Great retail work environment. Enough tasks to keep you busy without feeling overwhelmed.

    Cons

    Very little opportunity for advancement/raises. Like all companies with part time employees: you'll never have more than 25 hours a week.


  10. "better compensation please."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Good employee discount. somewhat easy to move up/get promoted. decent benefits.

    Cons

    the pay is not very competitive, for department managers it is actually somewhat low, especially for what is expected of you. the hotline for calling in anonymous complaints for associates is not actually anonymous from what I've heard from associates. integrity issues.


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