Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated September 18, 2017
2,780 reviews

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3.1
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Chuck Rubin
685 Ratings

2,780 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 268 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 52 reviews)

Cons
  • Granted you aren't doing much that requires skill but it's not worth working there in a part-time capacity (in 168 reviews)

  • Very little full time opportunities (in 163 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Fantastic - If you have great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    30% off discount. I had great coworkers. Great place to be if you have art experience already, you'll be vital to the team if you have a well rounded knowledge on the types of arts we sell.

    Cons

    Customers can be awful, just like everywhere else. Typical retail complaints.


  2. "fun managers and envirment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Michaels Stores part-time

    Pros

    the associates were very nice.

    Cons

    low pay. Barely any raises

  3. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Hermitage, PA
    Current Employee - District Manager in Hermitage, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than 8 years)

    Pros

    Energetic teams, good work standards

    Cons

    Payroll, communications to all levels of management

    Advice to Management

    Keep working and striving for the goals.


  4. "Overall, not bad for a cashier job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Michaels Stores part-time

    Pros

    Good discount, and friendly environment

    Cons

    VERY busy around any holiday.

    Advice to Management

    Have cashiers learn the layout of the store and location of products. Customers almost always ask cashiers where to find products, and the cashier is often unable to answer.


  5. "Fun Exciting worth every minute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Fort Worth, TX
    Current Employee - Teacher in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than a year)

    Pros

    Customers are fun to teach.

    Cons

    No cons to this job


  6. "Michaels is a great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Leawood, KS
    Current Employee - Sales Associate/Cashier in Leawood, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    If you have great coworkers, which I do, and a willingness to get to know them, this is a cool place to work at. It's awesome to learn about crafts.

    Cons

    It's hard to know where all the merchandise is. So if customers ask you, "where do I find___? Which section?" Usually the response is, "I don't know. But let me find somebody who does." To people at Michaels, having lots of customers and employees really means having just a few customers and employees.


  7. "Employment Experience"

    StarStarStarStarStar
    Current Employee - Sales Associate/Cashier in Wichita Falls, TX
    Current Employee - Sales Associate/Cashier in Wichita Falls, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    Creative, fun atmosphere. Co-workers are super close, more like family.

    Cons

    Part-time hours for non-management people.

  8. Helpful (1)

    "Love hate relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Custom Framer and Sales Associate in Glen Allen, VA
    Current Employee - Certified Custom Framer and Sales Associate in Glen Allen, VA
    Recommends

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    I love the people and they treat you well if you're a good worker. I love art, so I fit right in, and you can't beat the awesome discount. I enjoy working with the great customers (most of them) back in the frameshop and flourish in this environment because I know how to work with people and love to help others.

    Cons

    The pay is not great. There are places where you could get a lot more for way less work. They didn't give me the required raise from moving into the framing department from sales associate and even forgot to apply my raise after my 5/5 employee review. Make sure they give you the right pay because all of my managers "forgot"? I still haven't gotten it after working for over two years. Moving to a managers position, if part time, may only give you a 1.25 raise, but they tend to promote within the company if there are good prospects. My only other. Complaint is that they are incredibly understaffed. They only have like one floor person per night shift even during the Christmas season, which makes customers very unsatisfied, versus somewhere like hobby lobby which has almost one employee per isle every time I go. I just don't understand how we don't "make enough money" to give out more hours..... Turnover ratio is incredibly high because most employees don't really care about their job and look elsewhere for higher pay and more hours. Michael's schedules part-timers in 4 hour shifts just so you can't take a lunch.

    Advice to Management

    Have more employees in the floor and give better pay/hours if you want to lower turnover ratio of employees. You'd lose less money of hiring and training new people.


  9. "Cashier, Class Instructor, Truck Crew, Sales Rep, Floral Design, Framer, and Support Specialist in less than 16 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Work hard, be willing to learn, ask questions and always say yes = decent raise and promotions
    Creativity is encouraged
    Great environment
    Friendly fun team

    They hire happy, as long as you can hold a conversation you're on your way.

    Cons

    Unorganized classes
    Floral designs compete with China made arrangements
    Framing can be time intensive and stressful if not meticulous
    Support Specialist work requires much more communication with multiple managers, as you're doing a manager's "busy work" running around to tie loose ends.

    It's retail, stay in school.

    Advice to Management

    People look up to you, stay professional.


  10. "**"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Langhorne, PA
    Former Employee - Sales Associate in Langhorne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores (More than a year)

    Pros

    Nice people. Workers and employee's. Decent pay. Room for improvement.

    Cons

    Don't give out to mske hours.

    Advice to Management

    N/a


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