Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated October 19, 2017
2,842 reviews

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3.2
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Chuck Rubin
714 Ratings

2,842 Employee Reviews

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Pros
Cons
  • Granted you aren't doing much that requires skill but it's not worth working there in a part-time capacity (in 168 reviews)

  • Very little full time opportunities (in 164 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (27)

    "Fantastic - If you have great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    30% off discount. I had great coworkers. Great place to be if you have art experience already, you'll be vital to the team if you have a well rounded knowledge on the types of arts we sell.

    Cons

    Customers can be awful, just like everywhere else. Typical retail complaints.


  2. Helpful (4)

    "They are alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Associate
    Current Employee - Replenishment Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michaels Stores (More than a year)

    Pros

    - Management does a good job listening to workers for the most part.
    - Friendly work environment
    - Good place to expand artistic knowledge

    Cons

    - Not enough pay for the amount of heavy lifting involved.
    - Short lunches

    Advice to Management

    A more consistent work schedule would benefit the company by keeping good workers. Random 2 workdays a week on a 9.00/hour pay will only frustrate workers who are not currently in some kind of schooling and could make then look for employment else where.

  3. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time

    Pros

    the work environment is very good and store manager is super nice to me. i think it's a very good company to work.

    Cons

    you are not allowed to color your hair, your hair and nails must look very naturally

    Advice to Management

    if it is possible to upgrade the hourly pay, sales assistant's salary is very low


  4. "Decent job to earn extra money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores part-time

    Pros

    Flexible work schedule, no special skill needed, employee discount

    Cons

    no benefit other than employee discount


  5. "Where creativity happens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Approves of CEO

    I have been working at Michaels Stores part-time

    Pros

    Great managers and co-workers. Very flexible schedule!

    Cons

    It is just a part time job so you won’t make a whole lot.


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores full-time (More than 3 years)

    Pros

    Great atmosphere to work in. Company is changing and growing so lots of potential for promotion.

    Cons

    Workload is huge and hours allocated don't match how long projects actually take- expect to put in lots of hours.

    Advice to Management

    A decent company to work for if you don't mind always being at work. Pays great so there's that.


  7. "PT at Michaels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager
    Current Employee - Customer Experience Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    fun staff, fun projects, always being creative, fun environment

    Cons

    tedious store recovery, sometimes mean customers, overworked, horrible benefits

    Advice to Management

    be considerate of employees, dont schedule for an 8-10 hour shift one day and expect them to come in the following morning bright and chipper, they are human beings.

  8. "Nice place to work just wish that the “competitive pay” they advertised really did compete."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Cashier in Marietta, GA
    Current Employee - Seasonal Cashier in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    30 percent off Employee discount on most items
    Nice work Environment
    Get to meet new people
    Paid 15 minute break

    Cons

    Rude customers
    Can’t get more than 27 hours a week of work
    Pay not enough in my opinion
    Some customers won’t accept what you have to say

    Advice to Management

    Nice place to work just wish that the “competitive pay” they advertised really did compete. Most places around me pay 10 an hour for seasonal employees. Manager didn’t help much to teach me things but fellow coworkers were extremely helpful


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Huntsville, AL
    Current Employee - Support Specialist in Huntsville, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Fast paced environment. My shifts go by quickly because I stay busy. There is never a shortage of things to do.

    I very much like the general manager and the rest of the management staff are wonderful. To be honest, the entire staff is a great group of people.

    The employee discount program is good.

    Training and support is always available. The company has thorough process documentation to help you complete pretty much any task you're assigned.

    Most days it's a fun place place to work.

    Cons

    I don't get a lot of hours because of my job position which is a disappointment because I actually really enjoy being there.

    Some people complain about the support specialist workload being too much for part time, but I see that as a challenge. 30 more minutes added to the shift would be just right, but if you understand payroll budget you know why the shift is only 3.5 hours.

    Advice to Management

    Complement us more. We need it. It's not easy to have good self esteem in a service job without kudos from the boss every now and then.


  10. Helpful (2)

    "Good Place to Work, but.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time

    Pros

    Great environment, fantastic discount, easy to get spun up on new departments

    Cons

    The second time I was hired at Michaels was as a custom framer. It was not made clear to me when i was hired that it was a seasonal position, and i was under the understanding that it was a permanent position. After a serious and unforseen health issue that involved paramedics being called and workman's comp paying for an ambulance ride and 5 hour hospital stay, i was mysteriously taken off the schedule and when i inquired about it was told it was a seasonal job and to leave. I did not feel welcome at the store until that store manager was removed.

    Advice to Management

    Make it painfully clear at the time of hiring of seasonal employees that it is temporary. The timing was highly unfortunate on the store's part.


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