Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated May 25, 2017
2,576 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Chuck Rubin
624 Ratings

2,576 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 250 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 48 reviews)

Cons
  • part-time roles, cannot make too much money (in 157 reviews)

  • No full time position unless youre management (in 150 reviews)

More Pros and Cons

  1. Featured Review

    "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hyannis, MA
    Former Employee - Sales Associate/Cashier in Hyannis, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This place is full of creative co-workers and people who really love their jobs. This brings out the best in people especially during holidays.

    Cons

    Holidays are slammed, but with everyone in the spirit the chaos was managed happily.


  2. "Rating my place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Daytona Beach, FL
    Current Employee - Customer Service Associate in Daytona Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    The best Michaels employee is a "people person", one who enjoys helping people find what they need to create the idea they have in their head. You'll meet the mother whose child need materials for a class project, the grandmother wanting to put together a budding artist's birthday surprise, the college student with a course supply list a mile long. It's fun, sometimes hectic & sometimes chaotic.

    Cons

    Some customers have no patience & think they are the center of the universe. The shelves are in constant need of straightening. Your hours may fluctuate and you may be called in at the last minute.

    Advice to Management

    Please listen to your employees & don't blow off their concerns regarding issues. They see the problems on the floor & actually DO have good suggestions.


  3. "Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Floor Associate in Westwood, MA
    Former Employee - Sales Floor Associate in Westwood, MA
    Recommends
    Approves of CEO

    I worked at Michaels Stores part-time (Less than a year)

    Pros

    Working as a clerk was a lot of fun. I enjoyed helping the customers find solutions to their needs. Unloading the shipments at Christmas time was a lot of work, but the team made it fun. Expect to have a bit of glitter on you at the end of your shift!

    Cons

    Usually too much to do in a shift so a you don't get a feeling of accomplishment.

    Advice to Management

    Please give regular feedback to help employees improve. Encouragement is also much appreciated! Share opportunities for advancement with employees who come in with a higher degree.


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  5. "Floor & Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Positive Outlook

    Pros

    friendly coworkers with most being there a long time, discount for employees is great and can get killer deals with it.

    Cons

    Get out late, un friendly customers with coupons, Christmas time is a nightmare with go backs, understaffed at most times.


  6. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Redlands, CA
    Current Employee - Store Manager in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Very strong company with good values and great compensation

    Cons

    Company has too many programs that pull you away from what should be the focus in our stores

    Advice to Management

    Continue to do what is best for the customer and the employee.


  7. Helpful (3)

    "Life as a sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Waterford, CT
    Current Employee - Sales Associate in Waterford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Friendly social atmosphere; always willing to teach new workers how to complete tasks.

    Cons

    Wages are poor, raises are poor. Only Store Manager makes living wage.

    Advice to Management

    A lot of the people working at Michaels don't seem to be relying on their pay to live. Anyone who does need not apply.


  8. Helpful (2)

    "Fun atmosphere, ridiculous company policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Massapequa, NY
    Current Employee - Associate in Massapequa, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    All of the employees at this location were like second family. it was easy to get used to working there. They don't reject if you put in for days off,

    Cons

    Non-consistent hours. They value customers way over employees. Out of control, rude customers are rewarded. Upper Management doesn't acknowledge anyone for anything

    Advice to Management

    Listen to your employees


  9. "FIRST JOB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate and Register in Houston, TX
    Former Employee - Sales Associate and Register in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    I loved my job...until the last year. The staff aka non management are the best...all like minded and creative in there own way. You learn a lot about the products sold.

    Cons

    Depending on your manager your hours will suck. The value of customers is far greater than employees. If you don't mind living off no more than $300 every two weeks this is the place for you. I wish they offered full time for experinced workers...lots of people quit all the time.

    Advice to Management

    Give more hours to those that stay employed for pre than 2 years. (Corporate and management)Be morr attentatve towards staff...mpst love working there but are forced to leave due to lacking hours.


  10. "part time framer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Picture Framer in New Haven, CT
    Current Employee - Certified Picture Framer in New Haven, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    The other employees - creative and fun. Encouraging and constructive environment. Helping solve customers projects, using my arts knowledge. Satisfying when customers appreciate and thank you -- and when they come back and search you out.

    Cons

    its only part time, I wish there was a full time opportunity aside from managerial spots. Picture framing department push for sales - i'm not a 'salesman' or pushy- I wish there was training on improving sales skills to achieve these goals.


  11. "Sales Floor, Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Cape Coral, FL
    Current Employee - Sales Associate/Cashier in Cape Coral, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    I enjoy the discount and the arts and crafts.

    Cons

    A LOT of go-backs and lots of recovering needed. The manager only puts 1 manager and 2 or 3 employees to work on most days. Sometimes the checkout line is long or customers have no one to help them on the sales floor. It's extremely annoying not having more co-workers to help with running the store.

    Advice to Management

    Put more people to work.


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