Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated December 10, 2017
2,914 reviews

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3.2
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Chuck Rubin
735 Ratings

2,914 Employee Reviews

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Pros
Cons
  • It is just a part time job so you won (in 170 reviews)

  • Only managers are full time so they don't have to offer benefits to the other employees (in 168 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (39)

    "Fantastic - If you have great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    30% off discount. I had great coworkers. Great place to be if you have art experience already, you'll be vital to the team if you have a well rounded knowledge on the types of arts we sell.

    Cons

    Customers can be awful, just like everywhere else. Typical retail complaints.


  2. "Sales Associate/Crafts Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Columbia, SC
    Current Employee - Retail Sales Associate in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    The work environment at my location is really supportive, where accomplishments from all employees are recognized and the managers are always available to help. Customers can be difficult, but it's easier to get through it when you like your coworkers. They went out of the way to keep up morale during the heaviest work, like providing food for people working on and around Black Friday.

    Cons

    There aren't many downsides, honestly. Customers can get a little irate, but honestly Michaels is really giving with coupons and sales, so it was only the really irrational who were aggressive.

  3. "Head office - Great environment, good pay, possibility to move up or change dept."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Manager in Irving, TX
    Current Employee - Merchandising Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than a year)

    Pros

    Fun environment, crafting activities, colorful, laid back
    3 weeks vacation first year
    May be able to work from home
    Can start in one role and move in different departments easily
    Early release before holidays (even Halloween!)

    Cons

    Work evenings and weekends sometimes during peak season, unpaid
    A lot of shifts in management, who decide if you can work from home or not and may set different rules

    Advice to Management

    Allow everyone to work from home a couple days a week! Have shifts for weekend workload so not always the same person has to work. Cross train your employees.


  4. "Best Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Replenishment Associate in Corona, CA
    Former Employee - Replenishment Associate in Corona, CA
    Recommends

    Pros

    I worked as replenishment and I must say it was very fun and quite easy. Wish I could work for them again whenever they are hiring.

    Cons

    Not enough hours but it works for people who are in school.


  5. "Overall Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in West Valley City, UT
    Current Employee - Sales Associate in West Valley City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Ive worked as a Sales Associate for over a year now. I enjoy working here because our employees are overall friendly and I am paid a fair amount.

    Cons

    Sometimes they are not as flexible with hours as I wish they would be


  6. "Great first job with internal opportunities for artists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Vallejo, CA
    Current Employee - Instructor in Vallejo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michaels Stores (More than 3 years)

    Pros

    Loved the employee discount and overall atmosphere of the store and the customers, gained a lot of experience with customer service and cross-training in many field such as painting, instructing, and framing which may prove useful for artists

    Cons

    Challenges working here might be lack of recognition of customer service and unfortunately inner promotion when it come to instructors


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Michaels Stores part-time

    Pros

    Coworkers were amazing and great to work with, you got to see the same customers and their new projects each week, helped with kids workshops, I was in school so they worked with my schedule very well, and if their were baking classes we got to each leftover cupcakes

    Cons

    Customers and dealing with coupons, especially during the holidays

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time (More than 10 years)

    Pros

    Been with Michaels many years. A good, solid company. Benefits and pay are competitive or better in some cases than competitors. Best employer of the arts and crafts retailers.

    Cons

    Need to make better employee technology investments.


  9. "Fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores part-time

    Pros

    Great discount (30%), don't have to deal with customers much

    Cons

    Less hours when season is over.


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chicago Ridge, IL
    Current Employee - Cashier in Chicago Ridge, IL
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time

    Pros

    Friendly Enviornment, Great Staff, Management and Employee’s work well together. Everyone is very helpful and supportive throughout the day. We all strive to make things go smoothly for each other and our customers.

    Cons

    I have no complaints and plan to keep it that way:)

    Advice to Management

    Keep up the good work and thank you for being helpful and motivating.


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