Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated July 22, 2017
1,397 reviews

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Current Employees

3.3
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Chuck Rubin
337 Ratings

1,397 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 232 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 50 reviews)

Cons
  • Like all companies with part time employees: you'll never have more than 25 hours a week (in 164 reviews)

  • No full time position unless youre management (in 160 reviews)

More Pros and Cons

  1. Helpful (2)

    "Varies from Store to Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Custom Framer in Birmingham, AL
    Current Employee - Certified Custom Framer in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    The benefits are good, the products are fun, the associates (at my store) are amazing!

    Cons

    Corporate is disconnected, the workflow for the replenishment team is ALL OVER THE PLACE. One week, the poor managers are scrambling to find enough people for everything, and the next week there are no hours for anyone. I understand that this is a seasonal industry and that the workflow will vary from season to season, but there is no reason for this in May! It's just poor planning on the part of corporate.


  2. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Virginia Beach, VA
    Current Employee - Customer Experience Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Discount, friendly associates and customers. We don't open or close too early or late.

    Cons

    Corporate changes things so often and it's hard to be mindful of all of the SOPs and changes.

    Advice to Management

    Teach the managers more instead of micro managing them. Let the managers manage

  3. "Good retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 5 years)

    Pros

    good discount, good amount of hours, fun place to work

    Cons

    craft customer's tend to be quite rude

    Advice to Management

    higher pay


  4. "Fun Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Seattle, WA
    Current Employee - Sales Associate/Cashier in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time

    Pros

    My coworkers are cool. The managers have been super. Customers are fun.

    Cons

    Sales can be confusing. Signs sometimes seem to indicate all items within close proximity is on sale when often times the sign is for only specific merchandise. This can lead to hold ups for sign checks.


  5. "Entry-level job good for high-schoolers/college kids, bad for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    An entry level job, good for building experience, very flexible scheduling.

    Cons

    Not a career company, not easy to move through the company, lots of turnover because of low wage and low mobility.

    Advice to Management

    If you want lower turnover rates, you should start hiring for higher positions in-company instead of continually expanding the bottom rung.


  6. "Craftman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Glazier in Lawrence, KS
    Current Employee - Glazier in Lawrence, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Small buisness not all that corperate mess

    Cons

    No room for quick advancement


  7. "better compensation please."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Good employee discount. somewhat easy to move up/get promoted. decent benefits.

    Cons

    the pay is not very competitive, for department managers it is actually somewhat low, especially for what is expected of you. the hotline for calling in anonymous complaints for associates is not actually anonymous from what I've heard from associates. integrity issues.

  8. "Art Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Instructor in Fort Lauderdale, FL
    Current Employee - Art Instructor in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Love to teach drawing. Flexible hours

    Cons

    Management does not support art programs.

    Advice to Management

    Help all employees.


  9. Helpful (1)

    "Corporate ruined a job that I loved."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Manager in Irving, TX
    Current Employee - Merchandise Manager in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than a year)

    Pros

    People are nice. Discount is good.

    Cons

    Just about everything having to do with corporate policy. Corporate puts programs in place only to change the program a few months later. No stability with corporate programs and very little training at store level.

    Advice to Management

    If it ain't broken don't fix it. Set a policy and leave it alone.


  10. Helpful (1)

    "Custom framer,replenishment and workload support specialist, customer service specialist and cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Please Do IT All! in Lakeland, FL
    Current Employee - Please Do IT All! in Lakeland, FL
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time (More than 5 years)

    Pros

    As much as they get on your nerves your co-workers become more like family!

    Cons

    The amount of work vs. Time alloted vs. actual time given to complete a task! Indecisiveness on SOP and corporate policies.

    Advice to Management

    Pick a program and stick to it! Rules that change on a weekly basis only leads to chaos!


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