Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated June 28, 2017
2,637 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Chuck Rubin
641 Ratings

2,637 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 253 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 50 reviews)

Cons
  • part-time roles, cannot make too much money (in 162 reviews)

  • No full time position unless youre management (in 156 reviews)

More Pros and Cons

  1. Featured Review

    "Fantastic - If you have great coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Former Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    30% off discount. I had great coworkers. Great place to be if you have art experience already, you'll be vital to the team if you have a well rounded knowledge on the types of arts we sell.

    Cons

    Customers can be awful, just like everywhere else. Typical retail complaints.


  2. "Not bad! Fun company-- low pay! USUALLY not stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Crafty, help people with craft projects, got to teach kids classes

    Cons

    Lower pay, managers are stressed out

  3. "Decent job easy to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time

    Pros

    Easy work and lower stress environment

    Cons

    Too little to do so you try to make yourself look busy

    Advice to Management

    Adequately mark sales and discounts so customers don't complain about sales being misleading.


  4. "Frame shop manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Michaels Stores full-time

    Pros

    Discount. It wants more than 5 words ...

    Cons

    So many........ to choose from

    Advice to Management

    Completely out of touch with what goes on at the store level. From district managers and upward. "Associates " are overwhelmed and underpaid with no support. Head office is no support and completely incompetent. Artistree should work for the stores, not as an independent source. Absolutely no room for promotions as they continue to hire outside of the company. All of the things that they say makes Michaels great are lies. A half million dollar store should not have 4 "Associates " working in the building. This is becoming dangerous. Bending to the will of the shareholders is never a good thing. Greed will take down a company faster than those shareholders can sell! Work life balance is only for the district managers and up as well.


  5. "Not what I expected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time

    Pros

    Working with caring employees. Looking at arts and craft supplies.

    Cons

    Collecting emails was a pain. Employees were every negative and unhappy. Learn as you go. Training is very limited.

    Advice to Management

    Get rid of the email collecting. It's annoying to customers and employees.


  6. "Custom framer,replenishment and workload support specialist, customer service specialist and cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Please Do IT All! in Lakeland, FL
    Current Employee - Please Do IT All! in Lakeland, FL
    Recommends
    Positive Outlook

    I have been working at Michaels Stores part-time (More than 5 years)

    Pros

    As much as they get on your nerves your co-workers become more like family!

    Cons

    The amount of work vs. Time alloted vs. actual time given to complete a task! Indecisiveness on SOP and corporate policies.

    Advice to Management

    Pick a program and stick to it! Rules that change on a weekly basis only leads to chaos!


  7. Helpful (1)

    "Job, not career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Framing Manager in Indianapolis, IN
    Current Employee - Custom Framing Manager in Indianapolis, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Insurance is great. Love the 401k match. There is a 20 word minimum, and I don't have enough nice things to say.

    Cons

    The company has no loyalty to, nor respect for, its employees. They do not pay a living wage. I share a reduced rent with a friend and still cannot make my bills. Like JoAnn Fabrics, they do not supply enough hours to the stores, in order to sufficiently staff the stores, and heavily overburden the staff they have.

    Advice to Management

    Not all of your employees want to climb the corporate ladder. Pay them for what they do and love. Not to mention, protect and defend the employees, not just your own corporate interests.

  8. "Store Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    Every other weekend off great benefit

    Cons

    No con that I can think of

    Advice to Management

    Keep on innovating and keeping on trend


  9. "working in a craft store"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time (More than a year)

    Pros

    flexible scheduling
    discount on craft supplies

    Cons

    always open
    lots of theft


  10. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time

    Pros

    nice people to work with

    Cons

    never enough hours and bad scheduling, always called in to work because the manager did not schedule correctly then loosing a day I was scheduled for because they did not want me to go over my set hours


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