Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated May 21, 2017
2,568 reviews

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2,568 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 250 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 48 reviews)

Cons
  • part-time roles, cannot make too much money (in 157 reviews)

  • No full time position unless youre management (in 150 reviews)

More Pros and Cons

  1. "Great first job! Management and coworkers very supportive, good work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charlotte, NC
    Former Employee - Cashier in Charlotte, NC
    Recommends
    No opinion of CEO

    Pros

    Management was good, coworkers good. People who shop at Michaels are generally laid back, and fun to talk to about their craft projects.

    Cons

    You have to do a lot of standing. Occasionally customers are unpleasant to work with. Often there are lots of small parts or pieces to restock/sort or scan.

    Advice to Management

    I had a very positive experience with Michaels management. Working at Michaels was my first job, and I was treated fairly, and given proper training.


  2. "AWESOME company!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Center Worker in Centralia, WA
    Current Employee - Distribution Center Worker in Centralia, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (Less than a year)

    Pros

    Very concerned about all of their employees, really great benefits, progressive company, creative thinking, open to all new ideas, big into internal promotions and development, just an overall GREAT company!

    Cons

    The overtime is nice to get but continous overtime can be tiring...they try hard to keep up excited with BBQ's, ice cream, games, etc., it can just be a lot of hours when you work 9 hours everyday for 5 days.


  3. Helpful (1)

    "Happy if you can follow the rules."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Previously CEM, Currently Wilton Instructor in Columbia, MD
    Current Employee - Previously CEM, Currently Wilton Instructor in Columbia, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time

    Pros

    Great managers, fun customers, hard working & friendly co-workers.

    Cons

    You need to he willing to work physically hard. Rearranging isles, displays always. Unloading trucks weekly & meeting regular deadlines. Everyone is expected to work as a team & slackers do not last long.

    Advice to Management

    Management is great. Very sensitive to employeess needs. They have a difficult job trying to keep upper management happy, employees happy & customers happy.


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  5. "Who knew a job could be this fun!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Manager in Phoenix, AZ
    Current Employee - Customer Experience Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (Less than a year)

    Pros

    It's an inspiring place to work. You're constantly interacting with creative people that want to talk about their projects.

    Cons

    The has been company wide changes made and there are alot of employees that are very resistant. That same group seems to do quite a bit of gossiping about any newly hired folks. Claiming that these new co-workers stole their jobs.

    Advice to Management

    Communicate your goals clearly with fellow members of management. Otherwise they end up looking silly and uninformed.


  6. Helpful (1)

    "Great company to work for and easy to get promoted."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Baltimore, MD
    Former Employee - Assistant Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores full-time (More than 10 years)

    Pros

    Company has a lot of job opportunities.

    Cons

    management works 60-72 hrs a week.

    Advice to Management

    Company does a lot of incentives for their employees.


  7. "Very nice place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Stocking/Customer Service in Cupertino, CA
    Current Employee - Cashier/Stocking/Customer Service in Cupertino, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (Less than a year)

    Pros

    Overall, the working environment had a positive effect on my perception on retail work and store maintenance. Management policy and store cleanliness maintenance and go-backs seemed to flow acceptably, and I can safely say that the team environment was very helpful to my perspective on how work hours go. I only regret that I couldn't be of more help within that limited time to them.

    Cons

    Not much I could say. I didn't have much time to stay there, since I was only working seasonal part-time. Nevertheless, from what I gathered, not much, if at all. Also, the reason for my lack of opinion on the CEO themselves had to do with me never having seen any example of their work directly. Otherwise, my perspective of them is rather positive.

    Advice to Management

    Not much I can remember that would help, except perhaps maybe have a sort of system for the go-backs? Then again, the time I worked was December 2007 to January 2008. Might have changed that ever since already.


  8. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hamilton, NJ
    Former Employee - Sales Associate in Hamilton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (More than 3 years)

    Pros

    Great place to work. Amen.

    Cons

    You have to wear a uniform.

    Advice to Management

    Take managers from ac moore


  9. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time

    Pros

    Fun working environment,customers are always nice and want to talk to you about their project.

    Cons

    Not enough hours for employees.

    Advice to Management

    Increase the hours you allow each store.


  10. "Cashier & Sales Associate for 2 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Sales in Ellicott City, MD
    Current Employee - Cashier/Sales in Ellicott City, MD
    Recommends
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Respectful management, wellness programs that are fun and engaging, get to know regular customers quickly because it is a relatively small store.

    Cons

    Sometimes it can be difficult to get hours, can't move up in company that well if you're just an hourly employee.


  11. "Great place to work, if your full time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Michaels Stores full-time (Less than a year)

    Pros

    Great Advancement opportunity for those willing to work hard.

    Cons

    Part time employee give very few hours, so I can understand the turn around.


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