Michaels Stores Reviews | Glassdoor

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Michaels Stores Reviews

Updated February 20, 2018
3,026 reviews

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3,026 Employee Reviews

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Pros
Cons
  • Full time employment is hard to obtain without managing position (in 181 reviews)

  • Part-time hours for non-management people (in 177 reviews)

More Pros and Cons

  1. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores part-time

    Pros

    It’s a creative environment to work in

    Cons

    There are no cons to working there


  2. "Lack of overall focus and long term action"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Michaels Stores full-time (More than 3 years)

    Pros

    Decent time off allowances and pay. Flexible hours. Some really great people to work with.

    Cons

    Politics reigns supreme. Executives are primarily focused on cutting their way to profits vs innovation and long term consumer sustainability. Most decisions made at the corp level are made to benefit the corp employees vs the customer. Poor corporate culture. Management doesn’t seem to be supported effectively by executives. This trickles down to poor/non existent management support to levels below.

    Advice to Management

    There’s very little I can offer. My personal and professional values run contrary to that of the current corp management’s values and style. I feel management talks the talk but doesn’t walk the walk. Lots of people choose to be that way.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    Fun coworkers
    Customers are usually pretty easy going
    Sometimes free food in the break room
    30% discount
    Super lenient (almost too lenient)

    Cons

    They lack initiative. We have had setbacks in setting up merchandise despite reminders from staff. They won't address mistakes being made even when repeatedly pointed out. They won't let go of seasonal employees, so the rest of the staff are left with very few hours.

    Advice to Management

    Grow a backbone! Get rid of excess seasonal employees, address mistakes being made among the staff, and just try harder to make this the best place to shop.


  4. "Management issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Custom Framer
    Current Employee - Certified Custom Framer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    The discount is pretty good. 30% everything including sale items and pretty much everything is always on sale and if it’s not you just wait for the next week

    Cons

    Once they get comfortable with you, they don’t let you grow and move to higher positions. The turn around is so high because people just get stuck and can’t move up in the company

    Advice to Management

    Pay attention to your managers in stores. Have actual discipline instead of being scared to do something about bad store managers.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time

    Pros

    Friendly coworkers, nice work environment

    Cons

    Low pay, customers are very rude


  6. "Replenishment cashier customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time

    Pros

    Atmosphere; friendliness; skills; applications; independence;

    Cons

    Rare fifteen minute breaks.

    Advice to Management

    Fifteen minutes is a stress management for employees and a great assurance for customer relations, please don't overlook that.
    Please slow down with the secret shoppers, our frequent customers are noticing them and it's uncomfortable.


  7. "I worked as a Custom framer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time

    Pros

    Excellent bosses. Willing to work around my school schedule. 10% discount for employees. enjoyed working in the frame shop.

    Cons

    Our store required a bag check when leaving work to check for employee theft.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Killingly Center, CT
    Current Employee - Cashier in Killingly Center, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time

    Pros

    Its a nice atmosphere and the people I work with are nice. You use a walkie talkie to communicate with the rest of the employees so questions are easily answered, you do your own returns and voids so its a pretty easy place to cashier!

    Cons

    I don't think there is a whole lot of room to advance as they do not have a ton of management positions


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Christiansburg, VA
    Former Employee - Sales Associate/Cashier in Christiansburg, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (Less than a year)

    Pros

    The customers were wonderful to work with , they usually left happy after i waited on them.

    Cons

    The managers were bullies and treated the seasonal help as expendable, which is probably why they have such a high turnover of employees.

    Advice to Management

    Treat people with respect, train better to set people up for success. Never ever scold employees like they are 2 year olds , and ESPECIALLY NOT in front of the customers. Stop showing favoritism.


  10. Helpful (1)

    "unbalanced to say the least"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    I worked at Michaels Stores part-time (More than a year)

    Pros

    great team for awhile, learning environment, good if your know a lot about different crafts

    Cons

    doesn't give credit when credit is due, bosses play favorites, some employees will depend on others to do their work for them

    Advice to Management

    assuming introverted people are inherently not good leaders is lazy.


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