Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated July 27, 2017
2,687 reviews

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2,687 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 232 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 50 reviews)

Cons
  • Like all companies with part time employees: you'll never have more than 25 hours a week (in 164 reviews)

  • No full time position unless youre management (in 160 reviews)

More Pros and Cons

  1. "Michaels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    Management does not discriminate.

    Cons

    The rewards goals are unreachable.

    Advice to Management

    Your rewards are a joke. Stop punishing your employees because customers don't want or cant sign up for rewards. it is not our fault customers don't have computers, internet or trust that we aren't going to use their info.


  2. "better compensation please."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Current Employee - Custom Frame Manager in Saint Augustine, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores full-time (More than 3 years)

    Pros

    Good employee discount. somewhat easy to move up/get promoted. decent benefits.

    Cons

    the pay is not very competitive, for department managers it is actually somewhat low, especially for what is expected of you. the hotline for calling in anonymous complaints for associates is not actually anonymous from what I've heard from associates. integrity issues.

  3. "Fun Company, not enough hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    I adore helping people who need arts or crafting advice.

    Cons

    Not enough hours
    Hours get cut or changed alot

    Advice to Management

    A lot can get done if more hours were added to payroll.


  4. "Decent job easy to do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time

    Pros

    Easy work and lower stress environment

    Cons

    Too little to do so you try to make yourself look busy

    Advice to Management

    Adequately mark sales and discounts so customers don't complain about sales being misleading.


  5. "Not bad! Fun company-- low pay! USUALLY not stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Crafty, help people with craft projects, got to teach kids classes

    Cons

    Lower pay, managers are stressed out


  6. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    employee discount, learn some new information and skills, flexible hours, rewards program outside of work.

    Cons

    terrible customers, low pay, no benefits if not full time, dirty, pay doesn't match the labor, one decimal raise per year, asking for time off ahead of time means nothing, many associates get away with doing nothing.


  7. "Art Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Art Instructor in Fort Lauderdale, FL
    Current Employee - Art Instructor in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Love to teach drawing. Flexible hours

    Cons

    Management does not support art programs.

    Advice to Management

    Help all employees.

  8. "working in a craft store"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores part-time (More than a year)

    Pros

    flexible scheduling
    discount on craft supplies

    Cons

    always open
    lots of theft


  9. "Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    Every other weekend off great benefit

    Cons

    No con that I can think of

    Advice to Management

    Keep on innovating and keeping on trend


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Michaels Stores full-time

    Pros

    Great products and getting to know your regular customers and their projects keeps the day fun. Competitive pay, great bonuses for store managers.

    Cons

    Like any company, the cons are dependent on the people you work with. The focus is very much on task completion with unrealistic expectations for what one person can accomplish while still assisting customers and running a register.

    Advice to Management

    Management of the task flow coming from corporate could reduce the stress at the store level. Unrealistic time frames for new planogram sets keep the stores from performing to their optimum level.


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