Michaels Stores Reviews | Glassdoor

Michaels Stores Reviews

Updated August 19, 2017
2,727 reviews

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2,727 Employee Reviews

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Pros
  • Great employee discount - 30% off entire purchase including sales (in 264 reviews)

  • It's nice to see some customers arts and crafts and happiness they get from their hobbies (in 51 reviews)

Cons
  • Very little full time opportunities (in 163 reviews)

  • Like all companies with part time employees: you'll never have more than 25 hours a week (in 163 reviews)

More Pros and Cons

  1. "Great high School Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Minnetonka, MN
    Current Employee - Front End Supervisor in Minnetonka, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (More than 3 years)

    Pros

    I worked here all through high school and really enjoyed learning about crafts so I could help customers.

    Cons

    Holiday hours were very long, but thats any retail store.


  2. "Customer experience rep...aka cashier."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Gainesville, GA
    Former Employee - Sales Associate/Cashier in Gainesville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels Stores part-time (Less than a year)

    Pros

    I loved loved loved my job at Michaels. Everyone there was genuinely a team player. We always had fun at work. I'd love to work there again.

    Cons

    Pay is low but if you work during your shift instead of goof off then you will get the hours.

    Advice to Management

    Rotate weekends off.

  3. "Great associate benefits and nice work environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly, by the book, safe, benefits

    Cons

    Store setup, online user interface, coupon policy


  4. "`"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    Great place to work for.

    Cons

    Great place to work for.

    Advice to Management

    Great place to work for.


  5. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Very nice co-workers and management. Everyone from the store manager down to us bottom of the food chain cashiers care about our store and work as a team. Having a good store manager and assistant manager that know how to lead effectively without being harsh, condescending or "bossy" makes working at this store a pleasure.

    Cons

    Constantly changing schedules from one week to another, inconsistent hours given.

    Advice to Management

    More training for incoming employees instead of the sink or swim method, especially seasonal hires as the volume of customers/transactions during the holidays can be overwhelming to new workers.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome people and customer service

    Cons

    Hard with hours sometimes need to switch

    Advice to Management

    Keep being nice


  7. "Short experience due to employment elsewhere, but great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Naperville, IL
    Former Employee - Cashier in Naperville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (Less than a year)

    Pros

    Friendly managers, working with materials related to my interests.

    Cons

    I would have liked to have been immediately trained to be in framing (what they said they'd like me doing, since I had experience with matting artwork etc).

  8. "Great store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Moorestown, NJ
    Current Employee - Cashier in Moorestown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels Stores part-time (More than a year)

    Pros

    Great managers, all of them. The team members are all pleasant to work with, always ready to help and answer questions. I am very grateful to be part of such a wonderful group of people. The manager works with you as far as needing time off and is very fair and understanding. I love going to work!

    Cons

    Some of the customers have attitudes that have to be dealt with. Otherwise, I have no cons.

    Advice to Management

    Management is doing their best and I say keep it up!


  9. "amazing company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    schedule, salary, leadership, growth opportunities, career development

    Cons

    I like everything about Michaels


  10. Helpful (1)

    "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Mobile, AL
    Former Employee - Cashier in Mobile, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Michaels Stores part-time (More than a year)

    Pros

    Flexible hours to meet my needs, friendly co-workers, most of the customers were great to interact with, management easy to approach

    Cons

    some of the workers could be clique-ish


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