Michigan Millers Mutual Insurance Reviews | Glassdoor

Michigan Millers Mutual Insurance Reviews

Updated October 5, 2017
10 reviews

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Bruce Herrick
1 Rating

Employee Reviews

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  1. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriter in Lansing, MI
    Former Employee - Senior Underwriter in Lansing, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment and desire to begin to rebuild the company after past financial struggles of the organization.

    Cons

    Heavy workload and changing business appetite.


  2. Helpful (2)

    "Claims"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michigan Millers Mutual Insurance full-time

    Pros

    People are great to work with

    Cons

    Acquiring company has attitude of superiority

  3. Helpful (1)

    "Opinion Based on Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Michigan Millers Mutual Insurance full-time (More than 3 years)

    Pros

    The company provides flexible work hours

    Cons

    Based on my experience, there is very little room for growth and no career path strategies set in place for employees to grow. It also seemed like any upward feedback was viewed as negative and the individuals who stood up for the right things were typically suppressed. Fear was a common feeling on the floor and the work environment I experienced was very toxic. Ethics don't seem to be very high on their list of priorities. This company has the potential to be a great place to work, but part of their management team holds them back from accomplishing to establish a motivational and positive working atmosphere.

    Advice to Management

    Allow more feedback from staff to identify areas of success or areas in need of improvement. Motivate and empower employees rather than trying to control them through fear. Keep managers and HR accountable with checks and balances so they do not fabricate and dismantle employees' professional character. Also, pay attention to turnover trends and ask the question, "Why?" The reason may not be the employees, but with the people managing them.


  4. Helpful (2)

    "Retirement home for ineffective managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lansing, MI
    Former Employee - Anonymous Employee in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Michigan Millers Mutual Insurance full-time (More than 3 years)

    Pros

    Extra week of vacation available for purchase.

    Cons

    Weak leadership at the top coupled with middle managers so preoccupied with their own advancement they actively undermine their own staff via continual subjective criticism that could easily qualify as harassment. Many of the staff openly complain about how they dread coming to work everyday due to the stressful situations they encounter as a result of continuous mismanagement. Toxic culture overall.

    Advice to Management

    Allow your staff to do annual reviews of their managers/supervisors. Middle management is stifling employee morale.


  5. "Slowly getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Lansing, MI
    Current Employee - Anonymous Employee in Lansing, MI
    Recommends
    Positive Outlook

    I have been working at Michigan Millers Mutual Insurance full-time

    Pros

    Management has realized that happy employees are productive employees and is making an effort to make the workplace better than it has been in the past. It's a more laid-back environment and, depending on the department, there is a lot of freedom. They did a lot of downsizing over the past year, but truthfully, many of them were dead weight and the company is better for it.

    Cons

    Not every manager subscribes to the theory about happy employees and still rules their department with an iron fist.

    Advice to Management

    Hire people who have experience in the insurance industry.


  6. "underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Haslett, MI
    Former Employee - Anonymous Employee in Haslett, MI
    Doesn't Recommend

    I worked at Michigan Millers Mutual Insurance (More than 10 years)

    Pros

    work schedule, connected to great agencies

    Cons

    No voice. Front line employees not heard.


  7. "Mail clerk"

    StarStarStarStarStar
    Former Employee - Mail Clerk in Lansing, MI
    Former Employee - Mail Clerk in Lansing, MI

    I worked at Michigan Millers Mutual Insurance (More than a year)

    Pros

    It was a great place to work.

    Cons

    That I no longer have a job there because of downsizing

  8. Helpful (1)

    "Management dominated - employee suppressed environment through fear and intimidation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Employee in Lansing, MI
    Former Employee - Full Time Employee in Lansing, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Michigan Millers Mutual Insurance full-time (More than 5 years)

    Pros

    Open and liberal work hours

    Cons

    Lack managerial skills. Military tactics to "brow beat" employees to do additional work. Constant threat of laying off employees. Management bullied the agency force as well for additional business.

    Advice to Management

    Do us all a favor and quit or retire.


  9. Helpful (1)

    "Management by intimidation is the name of the game at Michigan Millers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Free parking and $1 bottles of pop from the vending machine

    Cons

    Middle management employs the 'management by fear and intimidation' tactic when dealing with employees. Bullying and verbal abuse is not uncommon, nor is public ridicule. Management is very unprofessional and blatant favoritism is rampant. They are driving good employees out in the hopes of hiring people with less experience for lower wages.


  10. "A Slow Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lansing, MI
    Former Employee - Anonymous Employee in Lansing, MI
    Doesn't Recommend

    Pros

    There is only a handful of good people there. Almost all of the competent ones have either been laid off or have jumped ship. Hopefully, you will encounter one or two of the few good ones that are left.

    Cons

    Working there has to be considered a sort term proposition, as the company has had combined loss ratios over 100% for the last four years. Layoffs have demoralized the remaining employees. Many have been reprimanded and written up recently, which is the harbinger of further layoffs and defections. Upper management is held in low regard, as it has done nothing to stem the loss of business or the high loss ratios.

    Advice to Management

    You are held in very low regard by what is left of your staff. Nor do they agents respect you, as you cannot be counted on to keep your word. You give every appearance of shrinking the company to a size that is no longer sustainable.