Michigan State University Federal Credit Union Reviews | Glassdoor

Michigan State University Federal Credit Union Reviews

Updated November 7, 2018
78 reviews

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4.2
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45 Ratings

78 Employee Reviews

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Pros
Cons
  • "Michigan State University Federal Credit Union is a great place to work" (in 4 reviews)

  • "Management are yes men, they cannot think for themselves" (in 4 reviews)

More Pros and Cons

  1. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer
    Current Employee - Loan Officer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 8 years)

    Pros

    There are too many pros to list them all. Overall, I feel valued every day and love coming to work here! We have amazing benefits that have helped me feel stable and comfortable when life has it's unexpected turns. They are great at communicating from the top down. I want to stay at this place as long as I can!

    Cons

    Saturdays are required but that is common in this industry. Besides that, I cannot think of anything!

    Advice to Management

    Keep being awesome! Thank you for all you do!


  2. "MSUFCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Lansing, MI
    Current Employee - Financial Services Representative in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union part-time (Less than a year)

    Pros

    Good team to work with. I enjoyed.

    Cons

    None for now. Good place

    Advice to Management

    Pretty good place to work.

  3. "Great company to be a part of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time

    Pros

    The benefits are great. The culture makes it a great company to work for.

    Cons

    Seniority out weighs production. Sometimes can breed lazy workers


  4. "Loan officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in East Lansing, MI
    Current Employee - Loan Officer in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time

    Pros

    Great benefits
    Good culture
    Executive Management seem to care about most employees
    Rapidly growing
    Community Involvement

    Cons

    Micro-management
    Hire from outside, listen to new ideas, the green way isn’t the only way to do business.
    Yes people are groomed for higher positions versus those that are more qualified or have higher potential.

    Advice to Management

    focus on the mission. Too often, mid level management think micro-management is the way to manage people. If you focus on the mission of the organization, try to support your staff and develop them instead of the only feedback being what you do wrong and that I need to pay even more attention to you. People don’t quit the company, they quit their managers.


  5. "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in East Lansing, MI
    Current Employee - Call Center Agent in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    The credit union truly cares about it's employees. They value feedback from employees and are very focused on helping them grow and learn as quickly as possible.

    Cons

    Depending on which department you work in, you may be expected to work some Saturdays. Expect to work hard at your job.


  6. Helpful (2)

    "A Decent Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer II in Lansing, MI
    Current Employee - Loan Officer II in Lansing, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    Benefits are great.
    Coworkers are friendly.
    Great work life balance (except mortgages).
    The culture is accepting regardless of your creed and background.

    Cons

    Great benefits are used to justify low wages.
    The company is too focused on hiring newer employees rather than take care of existing employees. The company recently increased the entry-level wage, but the other pay bands were unchanged. It seems many managers are unfamiliar with the work their subordinates do.

    Advice to Management

    The influx of newer employees making more and more money while you make less and less is causing many experienced employees to leave. Why not take care of who has been coming to work every day for the past four years instead of the new hire that will hang out for three months and leave the credit union?


  7. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in East Lansing, MI
    Current Employee - Information Technology in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    Great benefits
    Always giving back to community
    Mostly great coworkers

    Cons

    Pay is lower than market average in the area.

    Favoritism is shown towards certain teams and employees. Certain teams/employees are given more interesting work while the others are given whatever is left. This tends to hamper career growth. Some of the employees also show a bit of elitism and it’s either their way or no way.

    Advice to Management

    Pay people their fair market value. Try and spread the interesting work to everyone.

  8. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union part-time

    Pros

    Friendly and welcoming atmosphere
    Give back to the community
    No "nickel and diming" members

    Cons

    There really aren't any cons to working here


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in East Lansing, MI
    Former Employee - Marketing in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michigan State University Federal Credit Union full-time (More than 5 years)

    Pros

    The benefits and the culture are second to none!

    Cons

    Growing fast - Not necessarily a con, but it comes with some problems.


  10. "A Wonderful Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Mason, MI
    Current Employee - Loan Officer in Mason, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than a year)

    Pros

    You'll be surrounded by truly caring people who strive to do their very best for members and fellow employees. The extremely generous benefits (Medical/Dental/Vision/401K) are hard to match anywhere else. The upward mobility is strong. Concerns and suggestions are taken seriously and given proper attention. The organization actually cares about you!

    Cons

    Salary is not great, mostly as a bi-product of having such wonderful benefits. Management has chosen to take care of our needs, rather than our wants. I think that's a fair approach.

    I also think some of the member-facing departments are a bit understaffed.

    Advice to Management

    Keep up the great work. Keep hiring great people!


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