Michigan State University Federal Credit Union Reviews | Glassdoor

Michigan State University Federal Credit Union Reviews

Updated June 17, 2018
74 reviews

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4.1
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41 Ratings

74 Employee Reviews

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Pros
Cons
  • "Michigan State University Federal Credit Union is a great place to work" (in 4 reviews)

  • "Management are yes men, they cannot think for themselves" (in 4 reviews)

More Pros and Cons

  1. "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in East Lansing, MI
    Current Employee - Call Center Agent in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    The credit union truly cares about it's employees. They value feedback from employees and are very focused on helping them grow and learn as quickly as possible.

    Cons

    Depending on which department you work in, you may be expected to work some Saturdays. Expect to work hard at your job.


  2. Helpful (2)

    "A Decent Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer II in Lansing, MI
    Current Employee - Loan Officer II in Lansing, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    Benefits are great.
    Coworkers are friendly.
    Great work life balance (except mortgages).
    The culture is accepting regardless of your creed and background.

    Cons

    Great benefits are used to justify low wages.
    The company is too focused on hiring newer employees rather than take care of existing employees. The company recently increased the entry-level wage, but the other pay bands were unchanged. It seems many managers are unfamiliar with the work their subordinates do.

    Advice to Management

    The influx of newer employees making more and more money while you make less and less is causing many experienced employees to leave. Why not take care of who has been coming to work every day for the past four years instead of the new hire that will hang out for three months and leave the credit union?

  3. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in East Lansing, MI
    Current Employee - Information Technology in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than 3 years)

    Pros

    Great benefits
    Always giving back to community
    Mostly great coworkers

    Cons

    Pay is lower than market average in the area.

    Favoritism is shown towards certain teams and employees. Certain teams/employees are given more interesting work while the others are given whatever is left. This tends to hamper career growth. Some of the employees also show a bit of elitism and it’s either their way or no way.

    Advice to Management

    Pay people their fair market value. Try and spread the interesting work to everyone.


  4. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union part-time

    Pros

    Friendly and welcoming atmosphere
    Give back to the community
    No "nickel and diming" members

    Cons

    There really aren't any cons to working here


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in East Lansing, MI
    Former Employee - Marketing in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michigan State University Federal Credit Union full-time (More than 5 years)

    Pros

    The benefits and the culture are second to none!

    Cons

    Growing fast - Not necessarily a con, but it comes with some problems.


  6. "A Wonderful Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Mason, MI
    Current Employee - Loan Officer in Mason, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than a year)

    Pros

    You'll be surrounded by truly caring people who strive to do their very best for members and fellow employees. The extremely generous benefits (Medical/Dental/Vision/401K) are hard to match anywhere else. The upward mobility is strong. Concerns and suggestions are taken seriously and given proper attention. The organization actually cares about you!

    Cons

    Salary is not great, mostly as a bi-product of having such wonderful benefits. Management has chosen to take care of our needs, rather than our wants. I think that's a fair approach.

    I also think some of the member-facing departments are a bit understaffed.

    Advice to Management

    Keep up the great work. Keep hiring great people!


  7. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative II in East Lansing, MI
    Former Employee - Financial Service Representative II in East Lansing, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Michigan State University Federal Credit Union full-time (Less than a year)

    Pros

    Positive and friendly culture. Members love MSUFCU. Made coming to work very enjoyable.

    Cons

    Don't violate a company policy or you will be terminated immediately. No warnings or writeups.

  8. "Super progressive company that cares about employees well-being"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eservices in East Lansing, MI
    Current Employee - Eservices in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time (More than a year)

    Pros

    PTO, health benefits, vision and dental benefits, 401k match after the first year, tuition reimbursement, paid sick days, great volunteer events around community

    Cons

    There's not very many cons about the job. Michigan State University Federal Credit Union is a great place to work.


  9. "eServices"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michigan State University Federal Credit Union full-time

    Pros

    Really great place to work. They prepare you so well in training which is great because I dont feel like most jobs give you that confidence.

    Cons

    Schedule can be kind of funky working one Saturday a month. Have an early day where you come in at 7:45 and then a late day where you would come in around 10:30 but stay until 7:15.


  10. Helpful (1)

    "Micro managers make it hard to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Michigan State University Federal Credit Union full-time

    Pros

    Excellent Benefits and the 401k match is super impressive. Co-workers are friendly and it makes the work environment very friendly.

    Cons

    Management tells you they want you to be proactive in your learning and career path but then continues to push you in a way that you may not necessarily wish to go. Then when it comes to review for promotion, you don't meet the requirements for next level because management pushed you in an opposite direction.

    Advice to Management

    Stop trying to micro manage everyone. Everyone says they want us to advance in our positions but then try to make us all be the exact same like a cookie cutter. Don't just base promotions off of the Job Descriptions when you make it impossible for a person to achieve all the requirements to advance to the next level.


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