Microsoft Reviews in Bengaluru | Glassdoor

Find your next job here

Microsoft Bengaluru Reviews

Updated February 20, 2018
289 reviews

Filter

Filter

Bengaluru (India)

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

289 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Certain groups can have poor work-life balance (in 1124 reviews)

  • Mid level management, review system (in 522 reviews)

More Pros and Cons

  1. "India GTSC is OK, But think twice before joining, Its not bad, But has its own set of advantages and Disadvantages."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Bengaluru (India)
    Current Employee - Support Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    I have been here for 1 year and below is what i see:

    Nice facilities compared to other companies, Microsoft has its Standards, Just people should not misuse it.

    Team members are good, No way people can escape work, If you have given some thing you have to do it, you can put it on others to do your work.

    Salary is good.

    Individuals get cubicles to work and they dont ask you to occupy others cubicles like experiences i have had in the past companies.

    Employees are decent and maintain the Microsoft standard, Still few up's and down's can be seen.

    5 star rating is because this is been the best company i have been working so far and i have seen worst as well.

    Cons

    North American customers are OK, But night shifts are bad, its just that the work may be a little less and customers are good.

    EMEA, India customers are worst and bad to manage and they give bad ratings and feedback.

    No work life balance, I have to do extend my shift and some time have done it up to 16hrs a day.

    As this is a support field in IGTSC, Horrible cases come here and customers expect you will already be aware of all the issues you can expect.

    Every premier / professional cases have survey, If you get a bad survey and if you get more you are screwed.

    Utilization is measured in terms of Labor, If you do not have enough Labor then you will have impact on performance.

    You are supposed to clear SME's topics on the product you support, If you do not then it impacts your performance.

    Being Microsoft you may thing Microsoft has solutions to all issues, You guessed it WORNG. It has to be researched and that is the hell time consuming and if you get 6 cases a day then you end up sitting in the office and the next day 6 imagine the third day you may be having at least 15 with you.

    If you join as a vendor, it may be horrible because you are paid less.

    Think before you are joining IGTSC, Just dont join because it is Microsoft, Think of the possibilities, Salary the price comes with the above disadvantages as well.

    Salary hike is ok ok, Bonus is good.

    You may be transferred to different teams based on how many teams your manager manages. So you may or can be put there.

    Advice to Management

    Decisions now a days is bad from management, Please dont make 1 person work on 100 technologies because you just pay them to do so.

    I agree we are not doing a favor to you guys by coming to office, You pay we work, but still dont put pressure on us to work on 10 different products, this makes us imperfect on all of them.

    Dont make 1 manager manage multiple teams, they pressure us to work on multiple products come under him


  2. "Best place to leran"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Escalation Engineer in Bengaluru (India)
    Current Employee - Support Escalation Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    best learning opportunities.
    Access to product group and internal tools
    Lots of medical and leaves benefits

    Cons

    Work life balance
    less opportunities to move across org

    Advice to Management

    People should not remain in one team for 10-15 years. Specifically as a TA as they block others to grow.

  3. "Good company with lot of facilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Bengaluru (India)
    Former Employee - Technical Support Engineer in Bengaluru (India)
    Recommends

    I worked at Microsoft full-time (More than a year)

    Pros

    Team, flexibility, facilities, colleagues, food

    Cons

    Shift hours, growth, managers, long working hours


  4. "System Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Analyst in Bengaluru (India)
    Former Contractor - Systems Analyst in Bengaluru (India)
    Recommends
    Positive Outlook

    I worked at Microsoft as a contractor (More than a year)

    Pros

    Good technology, knowledgebale people , good work ethics

    Cons

    Needs roadmap, needs a convincing phone product

    Advice to Management

    Focus on careers for people................


  5. "Azure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Azure Support Engineer in Bengaluru (India)
    Current Employee - Azure Support Engineer in Bengaluru (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Lots of knowledge to gain

    Cons

    Night shifts for women,

    Advice to Management

    Should be more employee friendly


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Bengaluru (India)
    Current Employee - Consultant in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 3 years)

    Pros

    benefits; work from home
    approachable managers

    Cons

    frequent travel and more workload sometimes

    Advice to Management

    creating more training plans


  7. "MICROSOFT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Bengaluru (India)
    Current Employee - Technical Support Engineer in Bengaluru (India)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Microsoft is full of knowledge and hands on experience on Windows. New and variety of technologies to discover.

    Cons

    Support center is only in Bangalore, I wish it was in other locations too. Joined as a Vendor so I hope they stop this vendor and FTE differentiation, We do the same work afterall.

    Advice to Management

    Please stop Vendor and FTE differentialization. I would not recommend anyone join as a "VENDOR"

  8. "Director & Head - PC Category, CCG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Bengaluru (India)
    Former Employee - Managing Director in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (Less than a year)

    Pros

    Competitive, Process oriented, Good compensation

    Cons

    Matrixed, Needs careful career management


  9. "Great experience as an intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Software Engineer in Bengaluru (India)
    Former Intern - Software Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft as an intern (More than a year)

    Pros

    Great organization with best perks

    Cons

    No Cons as such that I can think of


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Engineer in Bengaluru (India)
    Current Employee - Senior Support Engineer in Bengaluru (India)
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Place to learn so many things technically. No body will stop you from learning.
    If you have the zeal.. this is the place to be.

    Cons

    Can get hectic sometime.


Showing 289 of 19,162 reviews
Reset Filters