Microsoft Boise Reviews

Updated Mar 24, 2020

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4.1
70%
Recommend to a Friend
2%
Approve of CEO
  1. "Great company.. Silo’d and some empire building."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Principal Member of Technical Staff in Eagle, ID
    Recommends
    Positive Outlook

    I have been working at Microsoft

    Pros

    Working on massive billion dollar worldwide technology. Fast moving. There is money to fund programs other companies simply can’t afford to do. They also carry massive influence when dealing with vendors.

    Cons

    The organization has way too many product managers. There is not enough thought to long term investments and technologies that need to be researched. Everything is assumed to be a workable technology and program even if it’s still an experiment. You can’t program manage technologies that aren’t ready for prime time. There is also some empire building.

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  2. "Awesome building / learned a ton / unhelpful employees"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Escalation Support Engineer for SharePoint Online in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Microsoft for less than a year

    Pros

    I learned and gained so much incredible fast at the Boise, ID office doing T3 SharePoint Online support. The Building is amazing with nice chairs and desk that can go up and down so you can stand if you want. They also have treadmill workstation areas so you can walk while working. I got fed a lot. There was an endless supply of drinks like soda, juice, coffee, tea, v8, and coconut water. The manager was a near perfect manager. He is great at helping you grow and listening to you. Its a fast paced environment, but at the same time it was chill and you are never micro managed.

    Cons

    Often when customers get to T3 support they are crazy rude and grumpy. You don't get a lot of thanks from them because often the issue is on Microsoft. Everyone is busy so when you need help it is often very difficult especially as a contactor. About 50% of the employees pretty much treat contractors like they are useless annoying trash, 25% are nice, but don't help much, and about 25% are very friendly and helpful. There was a lot of drama like I was in junior high or something. Many of the employees think they are a god on a high horse. While the manager was an amazing manager and probably the best one I have had, sometimes I wondered if he was kind of fake and pretending, Sometimes he played dumb and took things personal. The product group were complete jerks that don't listen and have 0 people skills. They treated us bad and usually looked to do the bare minimum and not help even though so many of the issues we had were because of their bad code and lack of functionality, automated awareness, self healing, and lack of automated communications about issues. For example customers entire SharePoint Online would go down for hours possible due to another customer on their farm and there was often no self healing. They would have to call in and the product group would eventually fix it, but we were not allowed to say what caused it, how it was fixed, and preventative measures would usually not be put in place.

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  3. "Retail"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft part-time for more than a year

    Pros

    Great benefits, excellent pay, good company to work for. Assists with relocation, advancing your career. Provides advancement opportunities.

    Cons

    Retail side isn't integrated into the company as a whole and they are still trying to figure that out. Training and onboarding process can leave you asking for more.

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  4. "If you live in Redmond and don't mind constantly re-justifying your existence due to reorgs, you'll like it here"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Boise, ID
    Doesn't Recommend
    Disapproves of CEO

    I worked at Microsoft

    Pros

    Pay and benefits; infrastructure and tools to do job

    Cons

    no clear management direction; always re-orging with no clear reason why; it's who you know, not what you know or do-very political; very Redmond-centric - strange for a supposed technology company

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