Microsoft Customer Service Advisor Reviews | Glassdoor

Microsoft Customer Service Advisor Reviews

Updated Aug 9, 2018

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Found 4 reviews

5.0
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100%
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100%
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  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor 
    Recommends
    Positive Outlook

    I have been working at Microsoft full-time for more than a year

    Pros

    The opportunities are bountiful. The people truly care about you. The benefits are great. The pay is great.

    Cons

    They try to "teach" you too much too quickly in the form of elearnings but do little actual hands on training to solidify the content in you brain. Priorities can shift on a dime. There can at time be too many focuses.

    Advice to Management

    Keep on keepin on.

    Microsoft2018-08-09
  2. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 3 years

    Pros

    Great Management, Flexible, Great Culture

    Cons

    Work during the holidays No set schedule

    Microsoft2017-02-07
  3. "Warm and enthusiastic team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft part-time for more than a year

    Pros

    Professional challenge and highly enthusiastic team. Friendly management and perspective for growth. Nice and warm atmosphere of cooperation and synergy

    Cons

    Competition with other talented people. Friendly management and perspective for growth. Nice and warm atmosphere of cooperation and synergy giving the warm felling and will for work.

    Microsoft2016-12-19
  4. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Toronto, ON
    Recommends
    Neutral Outlook

    I have been working at Microsoft full-time for more than a year

    Pros

    Exposure to technology; a few opportunities to shine

    Cons

    Shift made to become more sales focused;

    Advice to Management

    Keep on focus, but stop forgetting to let people drive themselves. Micromanaging will wreck your team!

    Microsoft2014-12-05
Found 4 reviews